Ken N wants this to me better know --= he is having a LOT of errors in special order shipping from Morco. PLEASE make a note of this fellow -- Mat Betrim -- Sales Manager at Morco -- ask for him on trying to figure out why you HAD a problem - 800-276-7827 ( order desk )
Mat will have a change -- they will INSIST that THEY do a stock check on every item special ordered by all CQ jobbers ( they do this now with Elsa & Linda on orders they call in
Mat will ask for a list of stores and contact names so when they do have a problem -they know who to call at that store ( this is on Doug McIntosh voice mail )
Mat will see if any request that comes in TOO LATE to be shipped Purolator - will try to go Cardinal ( for our stores ) -- so HINT -- do NOT request Purolator
Mat will watch --and should we get more orders --we can ask Rob Scott on possibility for cross dock shipping ( ps - note - that adds one day to order )
PLEASE let Ken or Greg H know if you have a problem in Morco --we want to make this better
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