Tuesday, December 27, 2011

Muck Boots -- with Steel Toe-CSA approved

Muck boots data has been updated .....

-the CSA approved steel toe ( #XAS-532-CHS-CSAA-10 ...and larger ) is now in system


-we also added all SPECIAL ORDER boots - to make make quoting easier ... there is a question on pac qty --some ( many ?  all ? ) may need to be ordered in CASE QTY ....watch for more details


-UPC data updated ....





Thursday, December 22, 2011

Payroll



I will be doing payroll on Wednesday, December 28th. Please make sure that time sheets and vacation/sick days are sent in for first thing in the morning. Payroll be will deposited on Friday, December 30th.






Thanks

Wednesday, December 21, 2011

Interstate Dry Cell Batteries - available soon

See you manager ( and he should see Ryan - who - yet again is doing point work on this project ) -- XIS PNCode 5 -- odd ball and dry cell batteries ...  we have 350 of the most popular sku;s in the system now

Example - XIS DRY0003 is a 8 pac of AA batteries ....  see image

Problems - we still need to correct the missing EHC enviro fees and to add the UPC 12 digit code ( may be easier to TYPE the UPC code than figure out the part # of a sku ...time will tell )

Brand new in system -- just updated minutes ago

Wild Card Searches

Please read this post on the Exploris Blog ....click here ......

And Please read this post .... a follow up to the first ..... click here .....

And remember - just because someone says it can;t be done -- maybe they are wrong ... get a 2nd opinion


Tuesday, December 20, 2011

Public atta boy ...for Ken

Ken was asking me if I could see about a fix to EXPLORIS to solve a problem .... I told him --CALL THE HELP DESK ... lately I have been pushing MORE STAFF to learn how to call the help desk and get their problem solved ... and ...Ken did it and helped EVERYONE ...

atta boy ... Ken

Here is what he wrote back afterwards

 ......    I called the Exploris held desk this morning regarding the lengthy pause between the time you finalized an invoice and the time when it actually started to print, sometimes as much as 10 to 12 seconds. Just got a call back from them and the problem seems to be fixed. Said it could have been caused by maintenance or licensing updates being done on their servers. Please let me know if you notice it happening again. Thanks.  Ken N

Thursday, December 15, 2011

Motorcade

One more bit about Motorcade. They carry Walker and they give us little better deal than World and if happens to be worth $150.00 or more shipping is free. (If it is close you may find something else to put it over the top and save shipping)

Wednesday, December 14, 2011

AC Delco E-cat with PICTURES

Hat Tip to Neil from Petes Paint  for mentioning the new addition to the CanUsa Warehouse e-cat -the Illustrated AC Delco e-cat .... see images .....

Tuesday, December 13, 2011

Staff Meeting schedule


more Manager involvement in meetings....

this will also be posted in Google Calendar ( your manager has access to see this ) ... upcoming schedule for what store hosts the staff meeting ... this change will get us to Petes 25% of time and to Auto Barn 25% of time as a minimum.

So we don't look like this cartoon - better print this page ...eh?

Jan - Pete
Feb - Ryan
March - Greg G ( moved to 3rd Tue - with MEG clinic )
April - Rhonda

May - Pete
June-Ryan
July- Greg G
Aug - Rhonda

Sept - Pete
Oct - Ryan  - 3rd Monday ( to miss Thanksgiving )
Nov - Greg G - probably 3rd Monday to avoid accountants
Dec -Rhonda

Monday, December 12, 2011

Tips for Google searches


















try this -- wow ......  click here ..........

whats new at CARQUEST DIRECTHIT by Identifix



New OEM data ... and some new pricing ... extra $15/month to pay for this.... their claim of .....


The same factory information from the “Big 6” OEM websites would cost you nearly $1,000 a month.



More details on CARQUEST DirectHit to follow -- and in April at staff meeting a demo for all staff ....  we have updated the google doc e-cat list to show the youtube channel .... try more video's and see what they can help you with ....   support youtube ....



Accessibility for Ontarians with Disabilities Act (AODA) - Help with Compliance





Here are links that can help .... courtesy of CFIB


The new Accessibility Standard for Customer Service comes into effect across Ontario on January 1, 2012. If you have any employees, you will be required to establish policies, practices and procedures on providing goods or services to people with disabilities. You will also be asked to train your employees on:
  • how to communicate with people with various types of disabilities;
  • how to interact with people with disabilities who use assistive devices or require the assistance of a guide dog, other service animal or a support person;
  • how to use equipment or devices available at your premises, that may help people with disabilities access your services, such as TTY telephones, elevators, lifts, accessible interactive kiosks or other technology;
  • what to do if a person with a disability is having difficulty accessing your services;
  • protocol to take if service normally available to the disabled is temporarily not available.

General knowledge .... click here ......

Government check list - less than 20 staff

Government check list - when your operation has more than 20 staff

Wednesday, December 07, 2011

Motorcade

Bart from Motorcade was in and we discussed a few things. First when looking up parts on their site the on hand Qty actually shows per car QTY. Go to cart to see actual on hands. They also accept returns collect. Please don't abuse this.They also prepay on $150.00 so that make a difference on some high dollar items that we pay a % (canusa) for freight.

Hello Everybody,

This is a reminder that lunch will be provided for Pete's, D&T, Auto Barn on Dec.13, 2011.
This Holiday lunch is sponsored by the following: CMX, Nortool, Phoenix Friction and Jamms & Associates.
 
See you on Tuesday Dec 13th,

Jeff

Tuesday, December 06, 2011

Streamlining RGA's with Auto Sense ....

Had a good chat with Lorie - who handles RGA's at Auto Sense .. and learned a new acronym  for PITA ( click the link to see )  ...and luckily we ( our 3 stores do not qualify )

Anyways -- here is ONE change we would like you to con side and do ( if you consider and decide to NOT DO --then TELL Greg H with reason why ) ......... start e-mailing in RGA requests to Auto Sense

The e-mail address is annual returns (at) modernsales.ca ( we write it this way so other PITA's don't junk their e-mail address with wonderful offers or riches and or body part extensions.

Under what circumstances will a RGA process slow down ....
-during November - when many jobbers flood the system with their annual return for that year  (deadline)
-during Jan ( only for 2012 ) with their new computer system - new computers are always problematic
-Apil-May with the large amounts of 'show' orders .... this years show is in Calgary/Banff & I believe Ryan is going

Other times you should see RGA's proceed with normal speed.

Appreciate your comments - next staff meeting at Auto Barn this coming monday ... idea's ?

Wednesday, November 30, 2011

Incandescent Bulb Ban -- delayed til 2014


the 2012 ban of Incandescent bulbs has been delayed until 2014 .... in case you wanted to know

Tuesday, November 29, 2011

play with WEB-LINK2

we have always ENCOURAGED our staff to PLAY with web-link2 .... get a customer sign-in or we can get you your own ...

PLAY down the LEFT HAND side of the page --see what is free and what is an extra fee ( we just mentioned this to Joe Kneer --why not flag the FREE items - example if you start at Labor - you may stop before you get to Fluid Spec's --thinking they are all FEE and nor FREE...  but see image of fluid spec's

Some of the parts at the bottom PO History ( ? )  and  Invoices and Statements are not meant for independent CARQUEST Jobbers ...so you wonder why they would show --so did I when I also asked that question of Joe

Summary --how can you make better use of the fluid spec's ....

Note -- don't; even ask me about the OEM part number for the Manual Tranny fluid ... what a piss off our INTERCHANGE is so weak --you caN GOOGLE THIS PART #  to find an equiv ... and we wait for the interchange to improve ... and in fact --why would our CQ part # not show in the column  for manual tranny fluid ??  One would think ...

Rotor Spec's --- what do you know ....


Jen from Auto Barn sent me a note late last week - asking for idea's on  how to get rotor spec's ...she has a customer who keeps calling her and having her look them up ...

Here is what awe have found so far ....

Paper - to date ( a few days into ) the data comes from Motor.  Suppliers like Affinia have STOPPED providing this info for FREE and now charge for their book.  The current booklet # is #4281BPI.

Now -- get this - we were originally told this was $13 and change from CARQUEST --I see the price in our system today is $7.01  ( part BDR 4281BPI --- IGNORE what the system says to sell for - always sell at COST for something like this ) .... or call Affinia and use our Auto Sense account ( could get tricky ... but that is another story .... for  ...see reply from rep ...

 These used to be a "free" item up until this past year. They now cost $2.95 per book (our cost) and are available from the order desk @ 1-800-211-1426 ext.3373. The part number is 4281BPI. The spec guides are actually published by Motor Information Systems. We just put our own cover on it. I'm not sure if Motor Information Systems have an electronic version or not. Their web site is www.motor.com
update on paper --got a copy from CARQUEST --the published date is 2007 ...returning it today ...so if you order one - hope you get a newer version  .... like 2011?


WEB Based -  still trying to get more options on web based .... but here is a cute side story ....



What ????   The Image represents what you just saw .....  so we have written the Image guys in Raleigh to ask them why the 'standard image'  is not standard ...

HINT -- you might want to BOOK MARK the better URL ( do you know what a URL is  ... if not CLICK HERE ) ...and share with any customers who can benefit .... and show them how you can CHANGE the LINE and the PART# to get different spec's ....


Monday, November 28, 2011

what good Stocking Stuffer ....

every year we need to identify what is a REALLY GOOD value for Christmas ... look at this ... from NorTool  ...click here for the page  and yes --the price show is RETAIL ...at $3.60 retail someone ( no names but he writes this blog ) has 6 as stocking stuffers.  They take AAA ( included ) and remember to remove the paper shield - and you are ready to go ....


Part # is XXX-NOR-24-476 ( we think --the problem with manually written ones is getting it consistent ...right )


CFI web site -- in the clear .... wow ....

Just a reminder that 95% of all the stuff ( and 100% of what we and our customers need ) for CFI Connect  - click here to go )  is not in the clear -- it FINALLY ( gee - 5 years of crap requiring a user name and password --has  it really been that long ...smile ) in the CLEAR


Now --to get the process of fleet surveys set up on google doc's or equiv ... start the  5 year clock ...

Thursday, November 24, 2011

UPC data -- 11 or 12 digits ?

Talking with Normand from CARQUEST - they only use 11 digits ( they ignore the last digit ) on the UPC code .... whereas suppliers like Auto Sense use all 12 digits ... oh boy ....

I have ordered a sample scanner for each store -- watch for it to arrive .... as our training in UPC continues...


The images shown here are from our F-8 Data screen .... hot the UPC setup button at the bottom of the screen to see this ... go TRY IT.

Tuesday, November 22, 2011

Watch for new sku's in CBC battery charger line

a few weeks ago we requested a refresh in CBC as we noticed that Canada was missing the replacement data from the old supplier ( Midtronics) to the new supplier ( Schumacher ) ...so that is updated ... now we tried a move-up.  Normally RETAIL type lines ( non-application parts ) are left to the store manager to keep up to date ( see recent changes in count list - where we count retail lines more in winter - when Managers have more time to REVIEW and make changes ) ...normally ... but I thought --what the heck -- lets try the Exploris moveup ( usually bad news --since moveup has NO DESCRIPTIONS - so I am not quite sure what I am adding -- and in this case we are missing many pictures ( note sent to Ed R to ask if get fixed ) .... anyways .... long storey ... watch for new sku's coming in ....

The image is good example of a part missed by store -- the sales numbers came from the preceding OLD supplier ... Petes is getting a new sku ( the salmon colour tells you that is is NOT in their ACTIVE system ) -- happy selling battery chargers ...

Payroll



I will be doing payroll on the morning of Monday, November 28th. Please make sure that timesheets and vacation/sick days are sent in before that. Payroll will be deposited on Wednesday, November 30th.


Thanks,


Rhonda

E-Cat -- a time to be careful ....

Have noticed that some parts ( working on hub bearings lately ) can show up in one part type but MAY NOT show in a  similar part type --see image ....

ALSO -- some hub bearings may show up as KITS ... and as such may be at the bottom of a page .... take a look around when you are quoting parts -- you may miss an option that is available --- go try a vehicle when you have time --and see for yourself ....

This problem has been reported to Brian Wiggs.

Monday, November 21, 2011

XCR line of econo hub bearings

the XCR line of Econo Hub Bearings -a line that Greg Guyitt has championed for a while -- is changing ... they are switching to NT + BCA type part number

The data has been updated in our system

We have requested the E-Cat data be turned on -request went to Brian Wiggs today - may take a day or two .... NOTE -- using the OLD part numbers we didn;t have E-Cat ...so this is a HUGE benefit ... as linking them is such a pain ...  and Greg at A Barn will be deleting OLD links to avoid excessive duplication in E-Cat ( speaking of Dup's --I noticed the REAR hub bearings in BGS are duplicated - asking Brain Wiggs to correct )

Greg thinks highly of the line - see your store manager to see what he is planning on doing ( or not doing - his call )   this may significantly reduce your BRG stock .... it has NO change on BGS -- our premium line

Image is the new box for XCR

Options - for problem parts




I was using some glue on the weekend --and noticed this ...

The part # was hand written on the part ....  in this case Seal All Glue that we get from Auto Sense ( since CARQUEST doesn't bother importing - so only USA jobbers get ... but it has been a good selling sku and we like to stock it )

BUT --there is also a UPC code on it .... but we don;t have scanners ... I was wondering .....

What happens when you update data in EXPLORIS with UPC codes ( which we are doing for all new price updated on X lines and most parts in CARQUEST should ( err ..should ?)  have a UPC code data



Well -- it works .... have a question why we seemed to duplicate this UPC in this example - there on Seal-All did NOT duplicate .... it might have been something to do with the part was originally manually written up ( hint - no dash between the 156 sub line and the part # ... or it was preciously manually added ... we are asking for a report to list all parts and their UPC data .... we are still waiting ...  the duplicate data leads to the same part --you would have a tougher problem on a UPC code updating to a different # --we have LOTS to learn about UPC codes ....

The UPC data is on a separate pane in the F-8 Part info window -- 

So --go try this .....  grab a part and type in the UPC code # .. 
hint -- pick a CQ part for now --or Seal-All glue ....

Wednesday, November 16, 2011

One more thing -- TPMS learning course

John from Raleigh reminds us that there is a TPMS learning course on the CQ University ... see image -- you get here thru CQ  Link

If anyone tried it -- tell me and tell Rhonda  ( must tell both for the good thing to happen )

OK -- so you know EVERYTHING about TPMS - eh ?

At a recent staff meeting we followed up on a n e-mail sent to all salesmen on the Camel-Schrader 'universal' TPMS ...  and Neil mentions - oh sure - CARQUEST has that ....   so I write the buyer and he sends me a reply that shows HOW LITTLE WE KNOW about TPMS .... we really appreciate being told and allowing us to get smarter.

Look at the images (  from a power point presentation ) --they get up up to speed pretty quickly.   As always - click to enlarge.

A non-replacable battery ... hmmm ... I love things that make you go 'hmmm '


There are 4 sku's in the -- no quite UNIVERSAL -- think of these as MULTI-VEHICLE .... In aprox order of sales
TPS  SE10001  ( the 315 mz sensor )
TPS SE10004  ( the 434 mz sensor )
TPS 1204A   ( Toyota & Lexus )
TPS 1206A  ( Hyundai & Kia )

I called and talked with my favourite helper (Thanks Mike) and have the movement code improved - so the stock levels will improve ...and I have set a stock level of 4 for EACH STORE ... please keep these at at least this level for 12 months ....  these will probably be back ordered as the warehouse will take some time to ramp up stock levels....

SALESMEN -- get out there and show these to your accounts ...... and maybe you need to bone up on the  EZ-Sensor data from Auto Sense as well - as a back up click here for web site

Of course I updated the supplier  e-cat links on the google doc's so if you want to find the DILL or REDI-Sensor wen sites ( and video's ! ) --- check out our help page --this is why we invest so much time and expense to keep you smarter .... the next step is yours .....

PS - our sales in TPMS are way under average .... especially if you are in a town that starts with E and ends in X ....  look out Joe --more sales mean more taxes you will have to pay .... a good OUCH ..eh?

Tuesday, November 15, 2011

new DORMAN 'Dealer Only' Part booklet available

The new Vol#3 booklet is available - Ryan has copies for all stores.   Click here for the PDF Link.

We have asked Vince Salfi if he would NOT stonewall the distribution of Dorman booklet thru CARQUEST - you will remember that Peter McNally would go out of his way to stop the distribution -- how brain dead is that action.

Remember that any parts CARQUEST is slow on adding has already been added by that fast crew at Auto Sense.

Please make sure you read this and get it into the hands of your customers ASAP

Oil Charts for ODD BALL applications

Overheard a customer ask us for the oil spes'c on a sky lift the other day -- made me think ... why can;t we have that data ...

Write Kyle as SMH -- they don't have
Ask Neil from Shell and he shows us this link ....  click here     Click on one of the outlines to pick what you need -- still no skyjack ... but will keep asking ...

This data updated on our Google Doc Supplier E-Cat link page -- please try it - we have been adding more data almost daily

Papco Clam Shell sku's

Quietly ...in the night -- CARQUEST adds parts and forgets to tell us Jobbers -- quell surprise ?


009-039 Imperial - Hex Capscrew Grade 8 UNC
848-220 Hex Machine Screw Nut   SS
009-001 Metric - 10.9 Hex Capscrew Bare
009-002 Metric - 10.9 Hex Capscrew Bare
009-027 Metric - 10.9 Hex Nut Bare
009-046 Imperial - Hex Capscrew Grade 8 UNC
009-229 Metric - 8.8 Hex Capscrew Coarse Thread Pltd
009-442 Fluid Flow - Pipe Plug
009-092 18.8 Stainless Steel - Hex Capscrew


Sample sku's listed above --see you manager if you want to add spinner rack.  Picture is close - not exact


D&T ( aka Ryan ) has ordered the display


Note - CARQUEST may have added the sku;s - they have NOT yet added stock - won;t Bill Strong be impressed when we order the first  stock re-order as 'Tie Up' ...smile .. ..

Wednesday, November 09, 2011

Universal Fuel Pumps - update

CARQUEST updated the sub line ( PN Code ) they host their universal fuel pumps in - we don;t know much more than that .... so we thought we would go of a walk and see .....

There is no official FACET youtube.com channel but there are multiple Facet video's posted ( while we wait for the factory channel ) .... too bad if you are reading this from CARQUEST - we have tried to get youtube unblocked .... but ... it takes time ....  YOUTUBE video's for FACET fuel pumps

We have updated the google doc supplier e-cat list to include Facet Fuel pumps sold under CPF-14 >> click here for the main page of products ...

..  click here for a NEAT  CARQUEST to FACET cross reference - handy as CQ changes their part numbers to annoy us jobbers ( I think that is the only reason .. ?  smile ...wink ...nudge .... WTF ! )

A new part # CPF 40501 was added to all stores --see the cross reference link above to see the difference ... a mvt code 6.2 - it sells in others stores ... somehow they can use the 3  year old paper cat whilst we wait for the long rumoured PDF updated copy .... hope springs eternal.

Thursday, October 20, 2011

Payroll



I will be doing payroll on Wednesday, October 26th. Please make sure all timesheets and vacation/sick days are sent in for Tuesday afternoon. Payroll will be deposited on Friday, October 28th.


Thanks,


Rhonda



a nice touch -- keep list of vehicles up to date

For your Cash Customers --we hope that you start the process off by FIRST asking for their phone # ... then all sorts of good things start to happen ....

One small point -- at some point your cash customer will sell a car  and trade up -- so instead of asking which Chev Malibu ... your 2010 or your 1995 .... and having to have the customer say -I sold the 95 and got the 2010 ... all the time --go in and remove the now OBSOLETE vehicle ..  we have mentioned this to Shawn and Debbie & Ken ( covering all 3 stores ) and asked them to ensure staff UNDERSTAND what we are trying to do ....  a nice touch appreciated by our cash customers we think.

Wednesday, October 12, 2011

Exploris -- does it make it easier on countermen ?? #1937257

Call #1937257 to add a extra field to the  lower right of tyne PART HISTORY screen -- either the ACTUAL QTY that the warehouse sets  to keep ( re-order level ) or a more generic YES or NO ...does the  warehouse stock ....this part ...once we know they don;t --we can see if it is worth our effort to request them to ADD the part based upon the  vehicle application ....

Come on -- does Exploris make it easier on countermen ??

This point came up in a conversation with Greg Guyitt on Walker exhaust and with Pete for Calipers .... gee ...this could save a bunch of time and  effort ....  and while we are at it -- how about WAREHOUSE LOST SALES as an extra filed -- they have the room ... OK - Dane -- your move ....

Wednesday, October 05, 2011

Gojo rebate coupons arrived at D&T ...not sure if this is the first time we have seen them - but since the special started on Aug 31 .... certainly high time to arrive!

Note - the #2356 is replaced by 2356-04 --it is properly linked in Exploris -- but if you try to find the hand-wipes - you need to remember the suffix - 6396-06 for the 72 count tub

Note -- stock levels have been set for ALL stores and price stickers et to print ...

Save the Date!



The Christmas party has been booked for Saturday, December 17th. It will be at the Portuguese Club in Leamington. I will send out invitations within the next couple weeks.

Thanks,
Rhonda

Wednesday, September 28, 2011

AS DC #448 Wipeco Rags

Added 6 sku's ( click the image to enlarge ) to ALL 3 stores - look for your store manager to review and see what they want to promote.  We are hoping this will replace a helper skelter supply - to standardize and also provide GREAT customer value.

These will be on your next order from Auto Sense .... when you cut a PO#

The Power Point flyer is in your  DROPBOX folder - set all 3 stores on one flyer as a test ...salesmen ...do you like it ?   PS - Salesmen - your accounts will get a LOWER price than listed here .... feel free to modify the powerpoint flyer.

RV anti-freeze -- more than you wanted to know ?

I asked some at D&T what the difference was in ANT 15-334 and 15-384  and got a muffled reply ...so shot Record Chemical a note
---- Greg, 15-384 has corrosion inhibitors for metal protection( copper), 15-334 does not, good for poly pipe only


Images - 15-334 is pink and 15-384 is purple ... prices range from Acklands $9( better sku )  to Home Depot $5 for the cheap ...

Here are some links if you want more info ....

Now-- you know the rest of the storey ....

Tuesday, September 27, 2011

Christmas Party



I know it's only September but it is time to start thinking about planning a staff Christmas Party. Any input regarding venue would be greatly appreciated. Get back to me with any ideas you may have as soon as possible.






Thanks,


Rhonda



Monday, September 26, 2011

some line you just KNOW are NEAT ....

so - who shares  my enthusiasm for lines you liked the second you saw then .. one is BUYERS PRODUCTS ....  Line # 577 from Auto Sense warehouse.  ( click link )



On a recent thread on the Auto Sense message board someone asked for non-skid tape .....  we have these two sku;s in our EXPLORIS data data ..... 2" x60 (XAS-577-AST60)  and 4"x60 (XAS-577-AST460) ...they have since added the 6" x 60 tape but we don;t have part # until our next price update

Idea's on how you can sell more in this line ...

ps - we linked the Google Doc supplier E-cat data with the Buyers YouTube video channel as well ... more and more suppliers are understanding the POWER of good 3 minute product info video's ... this will only get better as time goes on ... If you see a good video channel ( know what this means??) - please link it on the google doc page.

Thursday, September 22, 2011

a year latter -- and we are still waiting ....

=====      just a follow up from nearly a year ago -- yep -the part is still not in CARQUEST ( Canada ) ...and that is after we wrote several e-mails to various product managers and exec's .... go figure .... first to market ... still need to start practicing that ==========


 

Greg Guyitt mentioned a GREAT NEW PRODUCT from OTC OTC MLR-9336a

- new Chrysler APPROVED Transmission and Transaxle Dip Stick for
vehicles without factory installed Transmission Fluid Dip Sticks. Special Dip Stick
must be used to ensure proper Automatic Transmission Fluid Levels.

Specifically designed for Chrysler, Dodge, Jeep® and Volkswagen vehicles with
NAG1, 42RLE, Continuously Variable Transmissions (CVT) and 62TE Transaxles.

CARQUEST ( as of 10-18-10 ) does NOT have the part # in their system - but Auto Sense does ( out of stock as one of you bought them all - but will get more ) -- expensive - but that is what it takes until someone like Dorman can figure out the way to make them and avoid any legal issues. -- Good catch Greg.

Wednesday, September 21, 2011

new line - Richlu in XAS


Auto Sense clothing line Richlu has been added  as XAS-219.  Greg Guyitt at Auto Barn is doing the initial work on the line.  Watch for more details.  Data is in your Exploris NOW.  Google Doc for supplier E-Cat has been updated as well as Plaxo for your address book info and contact phone numbers etc.  The line names are TOUGH DUCK and WORK KING  .... click here to go to their web site....

Monday, September 19, 2011

Using the WRONG Web Browser with PRS


Greg Guyitt mentioned he is confused at PRS ( Product Resolution System ) when it tells him he has a part # with EXISTING KNOWN PROBLEMS ( see first image ) but can't see the other issues.


The second image is on a web browser without the KNOWN PROBLEMS --and you can see the existing problems ... if you are reporting the same thing --you can confirm that ... BUT ...if you have a NEW problem with that part then continue and post as such.

IE8 and Chrome are known problems for PRS ( as of this date ) ... Foxfire and IE 7 or older or Mac Safari work fine. We hope that CARQUEST gets this problem fixed on IE8 --as who wants to use an older web browser ( and the related known security issues )

CLICK on images to ENLARGE ... go ahead ... it makes it so much easier to see what we are trying to TELL YOU.

Payroll



I will be doing payroll on Wednesday, September 28th. Please have all timesheets and vacation/sick days sent in for the afternoon of Tuesday, September 27th.

Payroll will be deposited on Friday, September 30th.



If you want vacation pay released on your month end cheque please let me know ASAP.



Thanks,


Rhonda



Thursday, September 15, 2011

Learn SHOW ME THE PARTS ,,,,


I am asking EACH store manager to make an account for their store (requires an e-mail account so the sale(at)store name(dot)ca would make sense ....

Get ALL counter staff to look in all nooks and crannies of this web site --see image for examples of data you might find helpful

Second - look at the Google Doc page >> Supplier E-Cat links ( this is a significant HINT -- if you are a counterman and do NOT know how to access this .... ouch on a bonus .... /hint ) for KYB --- do you see the difference in the two links ....

MORE on this at future meetings .... this is HUGE for our future success.

Monday, September 12, 2011

DEAD PARTS - how to handle them in a Computer that ....


We know that EXPLORIS can not ( yet ... or ever ?? ) delete obsolete parts .... until they figure out how to handle --we are asking that you move the part to a PN code ( sub line ) 999 ....

You will need to make the PN code for a line for the first part you move ... after that it is set

Thanks to all who help ......