iPod & Tool piff Promo for Feb & March

PLEASE remember our in store iPod ( or tool gift ) spiff promo - every e-invoice gets a coupon redeemable for $1.00 towards an iPod or tools from our new CARQUEST Equipment cat. Support the key customers who order on line.

TPS is new line for Tire Pres Monitor System

TRN was a short term parking spot for a few of the Schaeder parts in the TPMS. These parts will need to be re-numbered soon to the new Line Code -- TPS.

More suppliers will complete this line --so it covers all parts. We have requested the parts from the Toronto MIF file ( using an 11-2 request ) and expect them to be added tonight. The Feb Parts Source CD will have the complete data file -- as the data was added too late to make the Jan Parts Source CD that will e updated tonight as well. See page 48 for a few TPS parts on the upcoming CARQUEST tool & equipment flyer.

Changes at Mevo Tech

Joe Mercanti is Ont Sales Manager for Mevo Tech ( took over from Robert Mario - whom I don't think I ever meet - ) You may remember Joe from Ultra Fit

Erv Siebel has left Mevo-Tech - they are actively searching for a replacement - in the mean time Joe will be happy to fill in -- cell # 416-230-8210 or jmercanti@mevotech.com

Mevo Tech supplies CARQUEST with RCH chassis - a new price fighter line of chassis to be announced soon / Rack & Pinion and CV Shafts in ETN / 2nd line bearings BRG ( remember they have upgraded their manufacturer and od a total recall on the poor quality bearings ) ....and Lower Control Arms in CAA

Payroll

I will be doing payroll on Tuesday next week. Please make sure all timesheets and vacation/sick days are sent in. Thanks.

T4's

The T4's for 2006 are completed. They are in your respective stores mail slot here at D&T. If you notice any errors please report them to me ASAP.

BSP Brake Pads

I linked all Bsp brake pads to Fri Reds(Rmd) to look after lack of Cataloguing on this line.I recently heard someone say "no" when asked if we had a cheaper line.The customer got away before we figured out we had them in stock but they were not shown in E Cat.Please remember also that these pads are Canadian Made.We can use that as a selling feature when going up against some off our competetion.Stop treating these as if the were Junk.Auto Barn has never had a warranty set of these pads and this is in the price range or cheaper than CTC Monroes.Also see the past blog of Oct 18 2006 for a refresher on who BSP is.
Greg Guyitt

Water Outlet

I just linked two Ford water outlet's. NWP-W4320 and NWP-W4360. They are both exactly the same except one has a threaded bung for a temperature sensor and the other does not. Here is the kicker, the one with the extra threaded outlet retails for $21.21 and the one without retails for $75.27.

extra stock at Windsor SuperStore

Phil from CARQUEST Windsor writes ...... Here is the list of product lines we have updated in Windsor. ( so far ).
WAL Convertors
DNS
ECC
CAL
CFI
CCH

Next week I will call Glen Avery in Raleigh and see about doing FRI & BDR ( 2 very
big lines).
Any question call me ....regards Phil

If YOU see a line you wish the superstore had more stock in -- drop Greg H an e-mail - with your effort we can make things happen. Regards Greg from Carlsbad CA.

Register customers for CFI filter reabtes

Just a reminder that if you are going to register a fleet ( farmer or whatever ) filter customer - Jeff Kuchma appreciates the fact if you use the excel registration form ... see the image here --the actual form is available from your store manager or Rhonda in the office.

Rhonda asks -- tell her the data and she will forward the file and track progress and make sure the customer file gets changed to reflect the extra discounts

SPRING filter sales are coming soon --lets get ready for making those extra sales. Think CARQUEST filters! How do you find your stores stock? Give any feedback to Greg H.

new distributors - by Richporter

Russ from Richporter sends us this info on the new line of distributors

Top 15 Most popular items: available from CARQUEST as NDS line
1 TD52
2 TD31
3 TD01
4 NS25
5 TD41
6 TD42
7 TD55
8 TD23
9 TD80
10 DG23 << Dodge unit with module NOT available from dealer --- very competitive
11 NS40
12 MZ25
13 TD44
14 MZ27
15 TY33

Honda's (TD#'s) retain a high level of replacements as the OEM units were not designed for North American driving habits, or our weather.
Nissan NS25 has been a OEM design flaw issue for the past 3 years... NS40 is a "newer" sku that has seen a huge increase in demand in the past 6 months.
Mazda (MZ's) MZ25 and MZ27 (Ford Probe too), again have been a top seller over the past 4 years....
Toyota (TY's) TY33 is newer top 15 item.
All parts are NEW with NO CORE Charges, and come complete with cap and rotor

Right to repair CD - Powerpoint presentation

Each store has a CD powerpoint presentation in their mail slot -- make sure salesmen see this and show this to their customers ( need sound )

Technet U -- some questions and answers

The updated TechNet program for 2007 has some additional items ( or improved items)

One is the tech net U web site www.technetu.com

I have set the following people up with user names and PIN's
All managers and salesman , Barry, Abe & Adam - I will be telling you more. If you are not listed here - and would like to try it -- see Greg H. #1 priority os to understand this site well enough to help our customers get the best out of it. We also have a new training course for jobber staff coming soon ...watch for more details.

The site is NOT designed for jobbers --so bear with us -- we want you to be able to help explain this to your TECH NET customers -- you have choices that you have to set the MINUTE they first enter.

DECISIONS ....
you can pick 10 tests for ASE ...since there are 10- you can one of each or you can 10 of one test or any combination therein. Additional tests for ASE prep are $5.00

DECISIONS #2 Tech Assessment courses --are you ready to write your ASE - pick 3 out of 10. additional courses are $19. These tell how close to being prepared to write the ASE test.

DECISIONS #3 TECH COURSES - pick 4 out of 10 - additional copies or courses are $29

No DECISION -- 6 copies of several courses are included -- extra copies - or additional courses are $10 each. ALL prices are US $ dollars.
Courses included are
-A Welcoming Customer Culture - Includes important information so you can understand the advantages of developing a customer culture. This course will help you identify the characteristics of a welcoming customer culture, and recognize the leading indicators of customer satisfaction.
-Basic Telephone Skills - This course will help you recognize how to make a good impression on the phone. You will learn how to identify how to place and receive phone calls effectively. In addition, you will learn how to recall the behavior of an active listener and acquire better communication skills.
-Communication Skills - This course will teach the importance of good communication within an organization. It will help you identify the components of effective communication and help determine ways to improve communication and foster it in the workplace.
-Communication Skills - This course will teach the importance of good communication within an organization. It will help you identify the components of effective communication and help determine ways to improve communication and foster it in the workplace.
-Motorist Assurance Program (MAP) - MAP is a comprehensive effort to improve service to auto repair customers and has been designed to assure customers consistent and high quality service. MAP supplies you with inspection check sheets on the following topics: Brake System; Drive-Train & Transmission System; Electrical Systems; Engine Performance & Maintenance; Exhaust System; Heating, Ventilation & Air Conditioning System; Steering & Suspension System; and Vehicle Inspection.
-Time Management Skills - This course will help you recognize the value of your time and help identify the benefits of good time management and ways to better manage time. You will also understand procrastination and how to avoid it.
-Understanding a Balance Sheet - Organizations are learning that financial training isn't just for the finance department. Educating all employees in financial basics will help them make better business decisions and be smarter with their own personal investments. Designed for the financial novice, this course is an ideal introduction to one of the most common pieces of a financial analysis, the balance sheet.

EXTRA COURSES AVAILABLE are --- ( al are $10 I think )
Business Writing Skills
Communication Skills
Computer Security Basics
Writing an effective e-mail
Effective Presentations
Enhancing Work Relationships
Goal Setting Skills
Keeping your cool
Personal Professionalism
Work Environment Flexibility

Marketing Basics

Supervisor Skills 101
Providing Effective Orientations
Meeting management
Drug & Alcohol Awareness
Supervisor Skills 201
Emergency Preparedness
Disciplinary Actions & Procedures
Generational Differences
Performance Management
Transition from peer to Supervisor
Workers Compensation

Recruiting Excellent Employees
Workplace Anger
Harassment Prevention for Management
Employee Recognition
Harassment Prevention Awareness
Diversity of the Workplace
Workplace Violence Prevention
Employee Retention

Basic Math
Understanding an Income Statement
Understanding a Cash Flow Statement
Understanding a Balance Sheet

Basic First Aid
Industrial Ergonomics
Emergency Preparation & Egress
Electrical & Fire Safety
Preventing Accidents in the Workplace
Workplace Ergonomics
Investigating Incidents

This is very much similar ( but not identical ) to the Bob Greenwood self help web site at www.aaec.ca - have you had a look at that site for comparison purposes?

Comments ??

Steering Stabilzers

I linked CCH steering stabilizers to KYB.
SSD127 = ss10309
SSD112= ss10323
SSD107=ss10317
I put a level in at D and T and AutoBarn.These cover F Super duty,Dodge and Jeep.Petes you can pull from others or add as you like
Greg Guyitt