Had a good chat with Lorie - who handles RGA's at Auto Sense .. and learned a new acronym for PITA ( click the link to see ) ...and luckily we ( our 3 stores do not qualify )
Anyways -- here is ONE change we would like you to con side and do ( if you consider and decide to NOT DO --then TELL Greg H with reason why ) ......... start e-mailing in RGA requests to Auto Sense
The e-mail address is annual returns (at) modernsales.ca ( we write it this way so other PITA's don't junk their e-mail address with wonderful offers or riches and or body part extensions.
Under what circumstances will a RGA process slow down ....
-during November - when many jobbers flood the system with their annual return for that year (deadline)
-during Jan ( only for 2012 ) with their new computer system - new computers are always problematic
-Apil-May with the large amounts of 'show' orders .... this years show is in Calgary/Banff & I believe Ryan is going
Other times you should see RGA's proceed with normal speed.
Appreciate your comments - next staff meeting at Auto Barn this coming monday ... idea's ?
Tuesday, December 06, 2011
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