To clarify some confusion regarding getting signatures on invoices, this is what should be done.
When a customer is in the store to pickup a part on a charge account the STORE copy needs to be signed and kept for our records. This is the only proof of delivery you have if the customer questions the charge on their account. Most trade accounts do not sign the store copy which so far has not been an issue.
When it comes to mail copies, only those accounts indicated with -------------L should be signed and held here to be sent with the statement. These will be declining in volume as I get more of them switched over to accepting email copies instead.
If you have any questions please let me know.
Rhonda
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