Wednesday, January 06, 2010

Problems in TRANSFER Accounts - part 1



Parts from TRANSFER ACCOUNTS are different ---as they create an ASN to automatically receipt the part -- there are special circumstances that can cause problems - lets have a look at just one ....

Customer Joe orders a Blue Widget from your store and you in turn have to get from our local Super Store.  Fine - we do this many times a day - but hold on this time they  call back to Fred on the counter and tell him that their count was wrong - and they will issue a credit for the attempted order:   Fred tells you and you hurry up and find it somewhere else.

In two days Moe  does the overstock return & is looking for a BLUE WIDGET as it is on the suggested overstock return .....

What happened ?   Why ?   We will answer this question at Mondays staff meeting being held at Petes Paint.  Please bring a short written note explaining what went wrong.  Open Book -yep - you can ask anyone and everyone.

Hint --there are at least 3 different ways to correct this (question submitted by Bob Miller from Walker Rd Auto)

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