WRE update

Here is an e-mail from Chris Garner on WRE line of alternators and starters .... NOTE --the UPDATED tech support ( we should continue to order special order units thru Elsa r Linda at Toronto DC - but the Winnipeg number is listed if you need extra help )

This contact data has been updated in PLAXO address book

........
Greg,

In response to your email and to help clear up any confusion on the WRE rotating Electrical line, below I am addressing the issues stated in your email to Tina Davis.

I am the VP responsible for all of CARQUEST ( US and Canada) and available to you at anytime to answer any topics pertaining to the WRE program, all my contact information is listed below.

Jeff Lewicki is my counter part at Wilson Auto Electric a division of BBB Industries. Jeff’s responsibilities primarily involve Wilson accounts and for the most part is not involved in the day to day relationship at CARQUEST.

Greg Stogren/ Specialty Sales and Marketing is the Sales Rep responsible for managing the day to day WRE topics that stem out of the Rexdale DC.

SS&M also provides regional support and the contact in your area is Glenn Hannan. Glenn’s contact information is (519) 831-2954 & glen.hannan@specialtysales.ca I suggest listing Glenn as you primary day to day contact on any WRE related issues.

Both Greg and Glenn have the resources to provide unparalled support to the WRE program and are available to you and your group on an ongoing basis.

We have established two toll free numbers for tech support and other needs involving the rotating electrical program.

Tech Support- 866-593-5566 ( 7:00AM EST – 5:00PM PST)

Special Orders for Canada-866-477-1528. This is the toll free number for our Winnipeg location and can assist you with special order needs on both WRE and Wilson part numbers. Winnipeg is equip to handle most all the interchange related topics between Wilson and WRE and can help identify exact application requirements. Unfortunately at this time the satellite Wilson locations thru out Canada do not have visibility to the WRE program. Again I may suggest going through your DC for special orders but in the event they can not satisfy your request please do not hesitate to call Winnipeg direct at the number listed. Our customer service staff at Wilson will assist you on special orders units and will utilize their distribution network to ship any units from the most strategic loction.

I would like to point out that when working with the WRE part number move cautiously, they do appear to be identical to the Lester part number but ARE NOT an exact match to the LESTER number..

I will follow up with a phone call to cover any other issues/questions you may have on the WRE line but wanted to get this email out to you in an effort to address the questions covered in your email to Tina Davis.

Thank you,

Chris Garner
BBB Industries
8410 Wolf Lake Dr. Suite 108
Bartlett, TN. 38133
(Ph) 901-937-7908
(Fax) 901-937-7629
(Cell) 901-488-4554