Tuesday, August 05, 2008

Dorman

From Ken:

I used Dorman's on-line catalogue to find a window regulator for a Dodge Durango that was not listed in e-cat or their paper catalogue. (part # 741-599). Customer could not get the part to fit. Ordered another one...same story. Happened to to see a section at the bottom of their web page labeled "Technical Product Info". Clicked on it to find that they listed a service bulletin for the part # that I was having trouble with. It explained the steps required to make the part fit properly.

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