When we posted the image for the reminder on the severe duty rotor for the 2004 Crown Vic -- we noticed something that perhaps we should have noticed before ... this is IMPORTANT ... PLEASE follow this and tell your web-link customers -- even better -- show them this VERY EXAMPLE ... or they will think we don;t have it and will LOOSE SALES for both us and CARQUEST.
This bug has been mentioned to Activant for more than a year - the help desk guy tells us and Activant in their typical arrogance has stonewalled the solution. The problem is the PER CAR QTY ...in this case is TWO and each store has ONE. Once we have the new e-cat this problem will go away -- but for now we have to learn how to handle the training.
USE THIS EXAMPLE with your customer - 2004 Crown Vic front rotor
PUT one into the cart
Click the CHECK P/A button ( P/A = parts & availability )
Then you will see that the single rotor shows at the store - remind our customers that we will get the 2nd part from our sister store rush for them
PLEASE --if you do NOT follow this -- call Greg H for more details
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