Walker Cat Converters - waranty issues ...

here is what Dean from Walker says on cat converter warranty claims ....
Dead writes to Ryan ...."Our policy on converters is that we need to see the units and we require a copy of the failed Drive Clean emission test as backup. Obviously if the units that you sent to the Carquest DC are no longer available then we will have to make an exception and Dawn will look after you. The majority of the time it is not the fault of the converter but an improperly tuned engine that causes the converter to fail - either dumping raw fuel or engine coolant through the exhaust causes the substrate in the converter to overheat and melt down - often this overheating shows up in the form of pink , blue and purple colours on the external body or heat sheild of the converter. That's why our people need to see the actual units."

Seems to me - that we need to get out customers out to CTI -then they would understand the next CTI class -- Fuel Trim ... hmm ...options ?

Dawn is our new rep for Walker - expect her in Jan