Wednesday, November 08, 2006

can you find the error ....

Every once in a while--there is an error. And we REALLY need you guys to THINK when you are billing something out.

For example Auto Barn billed out a PSC 20-50830V1 pump-- BUT -- it didn't have the Core ... attached to the part. SO -- there was NO CORE billed. We found this out when the customer called back and said - hey - is there a core on this or not .... and it was over $100!!

Here is what the story is. in J-Con the CORE is a separate UNIT. On our older systems the core was part of the part number. So - in J-Con you can have times where the PART NUMBER is NOT linked to the CORE NUMBER ... and that is bad.

We run a 2-20 inventory dump once a month and then at month end we will run programs that check for missing links ... but some times you sell things before we can re-link. PLEASE help us all- and help your profit sharing as well -- look for problems ... and let us know on anything you have a question on.

Want to see a part that didn't have a core linked -- see your store manager and look at his 2-20 for Oct -- look for the part in PSC ( see the part with a BLANK in the core field ... 20-54500 -- this has since been corrected.

1 comment:

  1. what is interesting about this greg, is i did a reprint on the part and the core charge showed on the "reprinted" bill. (showed greg g to make sure i wasn't seeing things) now how does that happen??
    shawn

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