Thanks to Ryan for grabbing this image -- a note went around to all staff via e-mail earlier reminding you that if you answer the question wrong -- your on hand count will also be WRONG.
VENDOR DID NOT HAVE ITEM - just like it sounds - you order - you bill customer - but we can;t supply - we never got it - and it will NOT go back into our stock
ITEM REFUSED BY CUSTOMER - we order it - we get it ( and receipted into stock ) - but we can;t complete the sale --credit back to customer and the part goes back into our stock ( and hopefully we are returning )
Just a tidbit of information, in the next generation catalog the 2nd line button displays worldpac numbers with pricing. also the next gen catalog does not have medium duty listings such as F450.
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