Monday, March 31, 2008

THANK YOU for you effort to make things better




Yep - you bet -- a big fat THANK YOU for all the people who have taken the time to report known problems ( or even possible problems ) in pricing , supply, quality or what-ever ...

Click on the images to see it in more detail

We have a couple of staff we would be more appreciative if they could spot the problems as well- then take the time to write them up. I think the biggest skill is knowing when you SPOT a possible problem --once you have that skill-- it is just making a note and writing it up when you have a chance. You can do all the writing you want-- but if you can't spot the problems you lack at special skill.

Thanks to all who help make CARQUEST a better place.

ps- note every single note will produce a victory in the battle for change -- sometimes it takes more than one BULLET to gett heir attention. Winners never quit -- quitters never win.

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