Wednesday, January 16, 2008

FEEDBACK FORUM

Just a friendly reminder to please post your feedback on the link. We would like to see at least 2 per week per person, the more the better. We all need to let CARQUEST what we are seeing on the front lines. If we don't tell them the issues that we are experiencing than no one can try to resolve them. Just to reiterate what was said at the staff meeting. The feedbacks are not going into a black hole. They are being read and action is being taken, we have already seen some improvements based on the feedback.

Rule of thumb:

If you need something fixed in less than 30 days, Post on the link and send an email to Greg H and carbon copy your store manager.

Please don't expect a direct response from CARQUEST it is impossible for someone to respond to every feedback that comes in. Just trust and have faith that things are being addressed.

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