What the hell just happened ????

The problem we just had ( master computer lost VPN ) seems to be getting better and the truth is coming out on what just happened today ( Monday Jan 11th ) - a server went down and had to be re-started a couple of times in Raleigh ... so where are the back up and duplicates ?

Anyways Shawn found out from a help desk person ( see this   link for suggestion on how to make the next PROBLEM better ) that you could also go to your computer 's CONTROL PANEL --  ADMINISTRATION TOOLS -- SERVICES -- and highlight the Cisco AnyConnect item and click on the RESTART the service link -- click on the attached image to see larger

Can you remember this tip ?  This is FASTER than shutting down the  WHOLE computer.    Debbie had to do this shutdown several times - perhaps her timing just just off relative to the serve in Raleigh coming back up.   Lets hope for some peace and quiet .... on our computers so we can go sell parts.

It is also interesting that Ryan solve the problem (by switching master computer to his machine )  so he could get the web-link orders to print.  The whole issue of what is the master and  what is a standby slave needs to be worked on - to get better in understanding.