Thursday, January 22, 2009
Jeep 3.0l diesel oil
The Jeep Grand Cherokee diesels take a 84062 CFI filter which all stores stock. The oil is special, Chrysler spec MS11106 or Mercedes Benz 299.51. Valvoline 505682 covers it as it the same as VW 505.01 spec. They take 9.5 litres so make sure you have stock levels to cover.
Tuesday, January 20, 2009
Payroll
I will be doing payroll on Tuesday, January 27th. Make sure all time sheets and vacation/sick days are reported before then. I will also need all TD1 forms returned by then as well.
Thanks.
Thanks.
Thursday, January 15, 2009
Ecc 53-39610
Look up 2004 caravan blower resistor and pay attention to the links. It is not catalogued properly for manual models but we have put in a patch
Wednesday, January 14, 2009
REDLINE universal connector

The Redline smoke machine has proven to be very popular ( RED - 95001 ) but a problem has been finding the schrader port ( with the green cap ) that is often time hidden ... How do you find an access point to test the EVAP ( fuel return line ) system ... see attached pdf.
---- click here ------
The sealing gasket # is RED 96-0017 ( not 0017-12 ) and the connecter is RED 95-0011 ...they are in the Toronto warehouse - waiting in total SECRET ... since the process to announce such details is so cumbersome - that no one tries any more --yep - this is an issue on my radar for 2009 --stop the banning of product managers from posting on CQ-link ...
D&T has one of each on order ( can you share with Petes & A Barn for salesmen samples ... )
ps - yeh - a bit pricey - -but when the tech wastes an hour on a problem that he can solve fast --the price gets to be less of an issue...
Friday, January 09, 2009
How many errors can you spot in ONE picture - WALKER

Click on the image to make larger
1) Note --the catalog pages are now scanned -they appear a bit SMALL on my screen but readable - try it --- see the BLUE part # for the cat diagram -that BLUE means it is hyper-linked to the image
2) we are FLUSHING all existing descriptions for WALKER .... we need to find HOW MANY mufflers we had linked that need to be re-added ...we don't want to LINK something that is NOT required --as it DUPLICATES the listing and makes it more complex for our customer ... but if we are missing the proper 18 series muffler -- we need to a) tell one of the Greg's and it will be linked using the @ int he description ...and b) write up a FEEDBACK form to get the missing data into the e-cat. The links to ROL will also go
3) notice the e-cat shows the 35 series clamp --we have asked if we can get the 32 series clamp to show instead. If that is too much of a problem --we can LINK the 35 series to use the 32 series using the @ in description ...
4) I have a NEW cross reference for the lifetime ( series 22 ) muffler to the 18 series muffler-- your manager can get a copy from the new message board by searching 'walker muffler x-ref'
Thursday, January 08, 2009
Brake Cleaner - as a FLAME THROWER ??

This link - click here - talks of Princess Auto having to recall Brake Cleaner as the flame from the can exceeds federal limits ... gee -- brake cleaner as a flame thrower ...
Wednesday, January 07, 2009
Canada Post
There will be a rate change on Monday, January 12th. The rate to mail a standard under 30g letter will be going from $0.52 to $0.54.
Staff Meeting
I will be collecting pig money on Monday night. It's $10 for the year or a $1 a month. I will not be at the February meeting so please try and remember to bring it for Monday.
Thanks.
Thanks.
Monday, January 05, 2009
VIN information


I overheard a couple of times in the last month"check for a sticker under the hood" when a customer did not know engine size of their vehicle. This worked in 1975 but is totally useless in modern vehicles. It is embarrassing seeing a customer in the parking lot looking for a "sticker" that we told him he would find under the hood. The proper way is get the 10th character of the VIN on the door or on the dash. The info is available in our e cat ,Weblink,indentifix and if you must use paper it available from most spark plug cat's. Call me and I will show you if you cannot find on your own. Let's look more professional in 2009.
How do we know what CQ has ?

while we wait ( and wait ) for the non-application e-cat which we are hoping will solve some problems of knowing what CARQUEST has in many lines -- we struggle to know
Case in point - IDR Sheet Metal - a line everyone hates due to the nature of the product - hard to ship - rusts too easily - etc etc
We wondered what was in sub line 1 -the satin coat product. IDR SC4896-22 sells fairly well (note - I added for D&T ) in 2 stores --so we added EVERY PART by changing the stocking depth to 8 in the 3-9 update sub line page --then forcing all parts in NOW using the 8-15 3 'asterisk' 21 that is a secret only for BTM ( computer guys ) ...but who has a day to wait for the overnight update ?? want to get the darn thing solved and get on with life ....
Now - we have both IDR SC4896-22 and SC3672-24 set to stock in Petes & AB ... gee ..there has to be a better way ... howmany more parts are the warehouse HIDING that we could sell..... Joanne ? is there any help ??
Wednesday, December 31, 2008
Friday, January 2nd
Make sure your end of day status gets changed on Friday or no EOD will run. If you need instructions let me know.
Tuesday, December 23, 2008
what is the difference in GEL or AGM battery ??

do you the difference in a GEL or AGM battery ?
Click on the links below to download a pdf in training ... thanks to Moe in Sudbury for sharing.
*** click here for AGM-GEL training pdf flyer ***
*** click here for all battery spec sheet as pdf flyer *** . Note - the parts in YELLOW are new units. Some units appear to not be in our system - Greg H has written Peter McNally 12-23-08 for clarification.
special markets for Stabius Lift Struts

Stabilus - the OEM maker that supplies our LFT line of hatch lift struts ( and hood and other applications ) also makes two interesting special use markets
1) add a lift strut to your mondo tool box ... techs have to love this --the flyer doesn't seem to list the tool boxes we might need but it is a start and we have written them to see if we can improve the flyer to list the tool boxes that we at CARQUEST sell
*** click here for pdf flyer ***
2) add a lift strut to your tail gate on pick up trucks -- wow - this has to be a great upgrade for SERIOUS TRUCK owners (see image ). See Matt at D&T - he has done some price checking and tells us that we are in the ballpark on pricing for these. Note --only ONE strut is needed for this application
*** click here for pdf flyer ***
sometimes there is GOOD info on CARQUEST web site

sometimes we forget about the two web sites -- www.carquest.com and www.carquest.ca as a source of good info. The image shows the .com web site with links to promo flyers for batteries --it is a little complex to find - but give it a try -- the more time you spend on the web site - the more you will learn.
We have written several ( Peter McNally etc ) to see if we can get the flyers to be 'updated' for Canada to use - another example of someone forgot about the Cdn's ... :-(
Wednesday, December 17, 2008
Learn the new lines

The new line LFT - is by Stabilus Click some of the links shown and learn more about this line. The SMARTER you get -the more you can sell this quality OEM supplier line.
kind of a fun site to see what one guy did who loves his CAR and made something fit using Lift Struts - what can you make ??
Stabilus web page of uses - kind of dry
ZF Trading e-cat page -watch for more ZF items to come
2008 Stabilus Lift cat in PDF
missed the Nov Parts Source CD ??

I was doing work on a line and noticed in the F-9 screen the date was 10/03 .... I look at this F-9 screen a lot-- and I just notice the wrong date now --on Dec 16th ... gee ... I noticed we had the NOV parts source CD in the file as been done ... so I asked Matt to update (again? ) --that solved the problem ---the date now shows 11/something --see image
Point--if you where looking for data it might have appeared as CQ didn't have it -- try again now that we have more up to date data (and any day we should get the DEC CD )
TO BE SURE if CQ has the part -- since our system can be 30 days behind -due to lag in waiting for the next CD -- you have TWO OPTIONS -- 1) try any store with EXPLORIS --like the super store in windsor - you can use WEB-LINK or call them --or you can try to order the part on F-10 --there you are using the warehouse data base ( called MIF) which is also up to date --once you order it from the warehouse it will automatically add the part when it tries to post the part to our inventory.
We need you smarter --you make better decisions when you are smarter --and you help increase our profit sharing for all (including yourself)
Tuesday, December 16, 2008
Dec 27th
Please, please make a BIG NOTE to change the EOD status on Saturday, Dec 27th. If you need instructions on how to do it, let me know and I will fax you a copy. I do not want to come in Monday morning and find out that EOD did not run. If EOD doesn't run the offending store will be charged $20.00 for the pig.(I will know which store caused it)
Monday, December 15, 2008
what is the difference

as far as I can tell ( and I called them to verify - call 800-635-8423 - on pacific time zone ) there is no major difference in these two CHEAP ice melters -- some Potassium Chloride but mostly Rock Salt (Sodium Chloride)
** click here for FAQ's from supplier web site **
Fenco
Called Fenco to see if we could get a power steering pump rebuilt. The answer I got was if you want to send it to Mexico. The are no longer doing any rebuilding in Toronto and sounds like they are down to small unhappy staff.
Subscribe to:
Posts (Atom)