Auto Barn goes Greener

Auto Barn has ordered an oil filter collection bin. We are going to offer it to anyone has wants to recycle their old oil filters(small users).Large users can call
Safety Kleen @ 519-685-3040. I encourage you to tell your customers,large volume farmers and industry as well as auto repair shops. I did not get a call back from Direct Line as some people use them for used oil collection. I taking the the cost of this out of wages!!!!!!!!!!!

Ps It is a FREE service as we have already paid for it .50 cents at a time

Mark your calendars

The annual staff party for this winter will be at Colasantis. It will be on Saturday, November 29th.

If the following people would like an invitation to the party, I need pig $$. It's $12.00.

Brian Iles
A.J.
Andrew
Jake
Adam
Ric

keeping up to date on Catalogues ??

It is a MAJOR problem on keeping up to date with paper catalogues with CARQUEST

for instance we are still trying to figure out where the New Castle Trailer catalogue is -- talking with Peter Marki-Zay - they have sent it to Toronto DC ... but ...

also heard that the 2008 FULL LINE New Castle catalogue is in HOLDING at Toronto while the French version is made ready -- you will remember the mess on the 2007 catalogue -that we NEVER released ( but we got it thru other means )

Here is a link to get latest pdf copies -- it looks like it is just starting (only two available ?? ) but we encourage other suppliers to participate ...try it .... -- click here -- We have a link for Rad Spec cat in our Plaxo contact list

PDF copies are also available at many of the supplier web sites

In the mean time we are struggling with CARQUEST brand items - like battery chargers ( latest is 2002 ?? sounds fishy ) have a request in for updated data ... especially with Schumacher buying Midtronics battery charger division ( Midtronics still makes the testers )

Payroll

I will be doing payroll on Wednesday, August 27th. Please make sure all information is sent in before that.

Thanks.

what's new with e-cat ?

Click on the images to enlarge

Comments appreciated on Cardone cat's on distributors & "Window motor regulator kits' ( compare to Dorman ?? )

Second image shows new applications for BBB Industries ( our WRE line ) and Reman Flywheel assemblies from AMS - ACL Clutch guys )

You can see this data in J-Con by going to 8-12 and then #8 bulletin board.

WRE update

Here is an e-mail from Chris Garner on WRE line of alternators and starters .... NOTE --the UPDATED tech support ( we should continue to order special order units thru Elsa r Linda at Toronto DC - but the Winnipeg number is listed if you need extra help )

This contact data has been updated in PLAXO address book

........
Greg,

In response to your email and to help clear up any confusion on the WRE rotating Electrical line, below I am addressing the issues stated in your email to Tina Davis.

I am the VP responsible for all of CARQUEST ( US and Canada) and available to you at anytime to answer any topics pertaining to the WRE program, all my contact information is listed below.

Jeff Lewicki is my counter part at Wilson Auto Electric a division of BBB Industries. Jeff’s responsibilities primarily involve Wilson accounts and for the most part is not involved in the day to day relationship at CARQUEST.

Greg Stogren/ Specialty Sales and Marketing is the Sales Rep responsible for managing the day to day WRE topics that stem out of the Rexdale DC.

SS&M also provides regional support and the contact in your area is Glenn Hannan. Glenn’s contact information is (519) 831-2954 & glen.hannan@specialtysales.ca I suggest listing Glenn as you primary day to day contact on any WRE related issues.

Both Greg and Glenn have the resources to provide unparalled support to the WRE program and are available to you and your group on an ongoing basis.

We have established two toll free numbers for tech support and other needs involving the rotating electrical program.

Tech Support- 866-593-5566 ( 7:00AM EST – 5:00PM PST)

Special Orders for Canada-866-477-1528. This is the toll free number for our Winnipeg location and can assist you with special order needs on both WRE and Wilson part numbers. Winnipeg is equip to handle most all the interchange related topics between Wilson and WRE and can help identify exact application requirements. Unfortunately at this time the satellite Wilson locations thru out Canada do not have visibility to the WRE program. Again I may suggest going through your DC for special orders but in the event they can not satisfy your request please do not hesitate to call Winnipeg direct at the number listed. Our customer service staff at Wilson will assist you on special orders units and will utilize their distribution network to ship any units from the most strategic loction.

I would like to point out that when working with the WRE part number move cautiously, they do appear to be identical to the Lester part number but ARE NOT an exact match to the LESTER number..

I will follow up with a phone call to cover any other issues/questions you may have on the WRE line but wanted to get this email out to you in an effort to address the questions covered in your email to Tina Davis.

Thank you,

Chris Garner
BBB Industries
8410 Wolf Lake Dr. Suite 108
Bartlett, TN. 38133
(Ph) 901-937-7908
(Fax) 901-937-7629
(Cell) 901-488-4554

cut drug costs ?

Click on the image to read the article form a recent Globe & Mail article - the summary is - see if your pills come in a double strength tablet. Chances are they are very close to the same price - so if you split your pill you can save money - and save money from the total drug costs of our staff plan. See your doctor. Ask your drug store. And don't forget to split the pill. Thanks for trying to keep our yearly drug plan cost to a reasonable level.

special order BBB alt's and starters

Elsa tells me that special ordering is getting SOMEWHAT BETTER for WRE starters & alternators. She can order from Wilson warehouse in Toronto -- but sometimes they can't cross the number ( which is the BIG issue we are trying to totally erase ) and Elsa has to call you back for the application

PLEASE -- tell Greg H your success or horror stories on special ordering the WRE Biggler Bros units from the Wilson warehouse.

WSIB

Workplace Safety and Insurance Board have been going around to businesses in Windsor. Please make sure that you have the health and safety posters posted, first aid kits are up to date and that your employees know where the posters are. If you don't know what posters need to be up please ask. You can also go to the website at www.wsib.on.ca. There is also a self compliance test that you can take to see if you have complied with their regulations.

Dorman

From Ken:

I used Dorman's on-line catalogue to find a window regulator for a Dodge Durango that was not listed in e-cat or their paper catalogue. (part # 741-599). Customer could not get the part to fit. Ordered another one...same story. Happened to to see a section at the bottom of their web page labeled "Technical Product Info". Clicked on it to find that they listed a service bulletin for the part # that I was having trouble with. It explained the steps required to make the part fit properly.

what is a Pump Mounted Drive ??

well- I had to ask that question --if you knew -- are you smart or lucky :-)

See image - click to enlarge

DOR 904-104 -- just released --so we have to wait and see how long it takes to get written up and into system - typically it would be several months to go thru the steps

OEM # is 12562836. The salesmen have some MS Word attachments on different issues these GM Diesels have ...here is part ...

"Dorman® OE Solutions™ is proud to release its new Pump Mounted Driver (PMD) also sometimes refer to as a Fuel Solenoid Driver "FSD" to the aftermarket. This part is basically a computer module that controls the high pressure diesel fuel injector pump that fits 1994 to 2004 GM diesels with 6.5L engines. The Dorman PMD (part # 904-104) mounts directly to the high pressure diesel fuel pump, controlling its function. The OE PMD for this application has a nearly 100% failure rate, caused by underrated materials that are unable to handle the high underhood temperatures that the PMD is exposed to. Typical GM dealers are selling 60-80 units per year (including second and third time replacements).

Dorman’s PMD is the first replacement part available that FIXES the original cause for frequent OE failures, prolonging the life of the part. Dorman’s PMD is engineered to include higher rated electronics; vibration absorbent potting materials, solid mounted transistors, and a new fiberglass silicon heat transfer pad making the 904-104 PMD the superior choice for technicians seeking a more durable replacement for these failed OE units.

There is a remanufactured version of this same part available in the market. The remanufactured unit does not address any improvements to the part itself. In addition, the remanufactured unit is generally not readily available and usually supplied on a “return & repair” basis. Dorman’s NEW reengineered part is available August 1st, it addresses known problems with the OE unit and is priced competitively with a remanufactured unit."


************** U P D A T E -- D E C 3 0 - 2 0 0 8 ***************
guess what --part still not added to Toronto DC warehouse system --while the USA warehouses have it -- we need an account with the USA warehouses .... what lack of fundamentals ......

defective ratio's

We calculated the rough defective ratio's for the period Jan 1 thru July 17 for all customers. This is something that isn't very easy to do ( ok -- why NOT !! mister software guy ).

Questions ... Here are the actual ratio's of defects to sales for out top charge customers -- how HI is too hi?
-0.6%
-5.2%
-1.1%
-9.7%
-5.0%
-1.9%
-0.6%
-3.2%
-0.3%
-2.1%
-3.3%
-5.2%
-4.7%

ps- the highest trade account was over 12% ( ouch )
What do we do to promote common sense in defects? What does CARQUEST do to inform us on our defect ratio's ( well - you know that answer ) Defects cost everyone - too bad this isn't a profit sharing idea from CARQUEST to share the benefits from better management of this issue?

Want to know how we did it --see our sister blog ( links on the side ) and see the J-Con blog

Payroll

I will be doing payroll on Tuesday, July 29th. Please make sure all timesheets and vacation/sicks days are reported before then.

Thanks.

missing blue ceramic pads

Bob Miller from Walker Rd ( Windsor) tells is that there are MANY vehicle applications MISSING the BLUE CERAMIC applications - especially on import (both Jap & Euro)

PLEASE -- tell your key customers who use web-link that more pads may be available than show --this problem is supposed to be fixed by July 25 ... but ...

Bob was unsure how it impacted Red Ceramic sku's

area tool shows this week

you might see some extra tool reps in this week - as they pass by to do the Amhurstberg and Windsor tool show at local CARQUEST jobbers

KYB combo spring & strut

The long awaited combo KYB spring & strut assembly is coming -- but will be some time ... just to bring you up to speed ... see image .... the e-cat data is there --the parts are in the MIF -- just waiting for stock ...

what kind of RUST paint do we have ?

With EXTEND from Permatex gone --what is available ?? Lenwood from Raleigh reminds us that SEM RUST MORT is one option. Toronto stocks the qts and pints ( and with LOTS of sales from us -- we could get the Gal to be stocked )

SEM 69508 pint
SEM 69504 quart
SEM 69501 gal

click on image to see more detail. The Rust Seal is also available but is more than double the price ... ? and is special order for now.

Land n Sea Marine Parts

The Line Code LNS is ready - but not yet in our system - we have requested it be added today - should be in for start of next week.

Then we will see the sub-lines and stock level settings you see in the 2-19 report.

Toronto is stocking 72 of the most popular parts - we have a list coming.

Keystone parts in warehouse

From the start any part stocked in the warehouse didn't have the Keystone prefix ... well ...that is changing. As new parts are added to the stocking list -their prefix is being kept.

Let us know what E-CAT data you would like to see updated as a result of this-- we have requested K&N Filter as a the first update.

Your feedback is important & appreciated - call Greg H

NGK Canada is changing part numbers ?

NGK Canada is stopping it's policy of separate part numbers for popular plugs and adopting the USA stock part #.

Here are some examples so far

Line Part # >>> replaced by
NGK 1166 !NGK 5129
NGK 1176 !NGK 7022
NGK 1294 !NGK 3522
NGK 2246 !NGK 4722
NGK 2373 !NGK 4626
NGK 2823 !NGK 2923
NGK 2982 !NGK 7823
NGK 3977 !NGK 4122
NGK 4035 !NGK 4322
NGK 4044 !NGK 2023
NGK 4576 !NGK 6028
NGK 5032 !NGK 6422
NGK 5083 !NGK 4929
NGK 5210 !NGK 5110
NGK 5222 !NGK 5122
NGK 5450 !NGK 7321
NGK 5699 !NGK 3459
NGK 6078 !NGK 4177
NGK 6121 !NGK 5921
NGK 6435 !NGK 7421
NGK 6782 !NGK 6726