Re you in a habit of looking at our sister BLOG --for our customers using CTI? Did you see the post on CARQUESTgaskets.com ????
Bookmark the CARQUEST Gaskets
Monday, November 13, 2006
he CARS --they Keep a changin ....
General Motors Corp. may begin development work soon on a new rechargeable battery-electric motor hybrid car that would use an onboard internal-combustion engine as a generator to produce electricity to extend the range of the vehicle's power cells, GM Vice Chairman Robert Lutz said in an interview with auto industry trade publication Automotive News this week.
The car may be unveiled as a prototype next year and will not be an emissions-free vehicle, unlike GM's defunct EV1.
The prototype will run initially on power provided by rechargeable lithium-ion batteries and will switch to electricity provided by the onboard gasoline motor or diesel-fueled generator when the battery charge runs out, according to a knowledgeable person within the company. The car would need to recharge twice per day and probably would have a battery range of 20 to 30 miles before needing to switch to electricity generated by the motor.
The car may be unveiled as a prototype next year and will not be an emissions-free vehicle, unlike GM's defunct EV1.
The prototype will run initially on power provided by rechargeable lithium-ion batteries and will switch to electricity provided by the onboard gasoline motor or diesel-fueled generator when the battery charge runs out, according to a knowledgeable person within the company. The car would need to recharge twice per day and probably would have a battery range of 20 to 30 miles before needing to switch to electricity generated by the motor.
When is a circuit board --not a circuit board
The image is for MTM 70010 --we have added this to all stores --use it as a salesman 'whats new'. This is a known problem in Van's - see D&T ( Chris or Ryan ) for more details. These are hard to find in e-cat -- remember to use your PAPER cat ... we are trying to make the e-cat better - but that takes time. Dorman has In MTM ( not DOR ) and calls them a circuit board ... hmmm .... looks like a wire harness to me -- but then .. here are the other sku's in this list
70001
70002
70003
70004
70005
70006
70007
70008
70010
70015
70017
70018
70030
Wednesday, November 08, 2006
Postage Increase
Postage for standard letters will be increasing to 0.52 effective January 15, 2007.
Gift Certificates
New gift certificates are in your mail slots. Please be consistent in using part number XBO GIFT and you must use a cost of .88 per unit. There will be some rounding issues due to the taxes but this will make it close. When returning the gift certificates use the same part number. If you have questions please call me.
new batteries added
Noticed some new batteries added to our system ( NO - the 801 8v. unit --we STILL are waiting to have added !! - if needed order from London )
555MF - stocked in London - 83-84 Mustang ....similar to existing 755MF group 55
these seem to be all special order ...
8C11 6 v deep cycle
11U1L 350 CCA garden tractor battery -- we have 10u1L at 300 and 8u1L at 230CCA
94EH - similar to 3EH (93EH ) but 3/4" wider
429NF old ford group 29NF
905D normally you use a group 4 for this group 5D
916TF old tractor group 16
917TF old tractor - group 17 - longer than group 16
Now - you are really ready for Battery Trivial Pursuit contest ...:-)
555MF - stocked in London - 83-84 Mustang ....similar to existing 755MF group 55
these seem to be all special order ...
8C11 6 v deep cycle
11U1L 350 CCA garden tractor battery -- we have 10u1L at 300 and 8u1L at 230CCA
94EH - similar to 3EH (93EH ) but 3/4" wider
429NF old ford group 29NF
905D normally you use a group 4 for this group 5D
916TF old tractor group 16
917TF old tractor - group 17 - longer than group 16
Now - you are really ready for Battery Trivial Pursuit contest ...:-)
winter shelftalkers available
Most popular winter chemical shelf talkers are available. Of interest is the REC 35-356CQ that has been changed to ANT 35-356CQ -- please see you have updated your stock. The part number update has been done - but you should verify stock. The shelf talkers are in your stores mail slot -- good selling ....
Gates Mystery Shopper
Just a reminder that Gates has a mystery shopper calling until December 15th, 2006. D&T just received a call and passed the test. The lucky person that answers the phone and suggests a tentioner gets $25 bucks. This time it was me!
Christmas Gift Certificates now available
Christmas Gift Certificates are NOW available -- see Rhonda
can you find the error ....
Every once in a while--there is an error. And we REALLY need you guys to THINK when you are billing something out.
For example Auto Barn billed out a PSC 20-50830V1 pump-- BUT -- it didn't have the Core ... attached to the part. SO -- there was NO CORE billed. We found this out when the customer called back and said - hey - is there a core on this or not .... and it was over $100!!
Here is what the story is. in J-Con the CORE is a separate UNIT. On our older systems the core was part of the part number. So - in J-Con you can have times where the PART NUMBER is NOT linked to the CORE NUMBER ... and that is bad.
We run a 2-20 inventory dump once a month and then at month end we will run programs that check for missing links ... but some times you sell things before we can re-link. PLEASE help us all- and help your profit sharing as well -- look for problems ... and let us know on anything you have a question on.
Want to see a part that didn't have a core linked -- see your store manager and look at his 2-20 for Oct -- look for the part in PSC ( see the part with a BLANK in the core field ... 20-54500 -- this has since been corrected.
For example Auto Barn billed out a PSC 20-50830V1 pump-- BUT -- it didn't have the Core ... attached to the part. SO -- there was NO CORE billed. We found this out when the customer called back and said - hey - is there a core on this or not .... and it was over $100!!
Here is what the story is. in J-Con the CORE is a separate UNIT. On our older systems the core was part of the part number. So - in J-Con you can have times where the PART NUMBER is NOT linked to the CORE NUMBER ... and that is bad.
We run a 2-20 inventory dump once a month and then at month end we will run programs that check for missing links ... but some times you sell things before we can re-link. PLEASE help us all- and help your profit sharing as well -- look for problems ... and let us know on anything you have a question on.
Want to see a part that didn't have a core linked -- see your store manager and look at his 2-20 for Oct -- look for the part in PSC ( see the part with a BLANK in the core field ... 20-54500 -- this has since been corrected.
Tuesday, November 07, 2006
what do yoiu know of www.carquestdirecthit,com ??
Have you looked at CARQUEST Direct Hit
It is a web based vehicle repair system that shops are starting to really like. For example Mercers from Wheatley On has recently mentioned that this web site has solved problems that another CD based solution didn't/couldn't. When time is money and the right fix found faster is extra profit for your shop - this is worthwhile looking at.
As Lary Goudge at the next training session what he thinks of it - he has a access and uses it.
It is a web based vehicle repair system that shops are starting to really like. For example Mercers from Wheatley On has recently mentioned that this web site has solved problems that another CD based solution didn't/couldn't. When time is money and the right fix found faster is extra profit for your shop - this is worthwhile looking at.
As Lary Goudge at the next training session what he thinks of it - he has a access and uses it.
Tfk 96049/96050
If you are sending trans kits for a f super duty 2 wd(96049) some may take the 4 wd option(96050).It covers 99 to 05 trucks.I put a message in the TFK 96049 to ship both if you are not sure.The only place this is mentioned is on the wall chart under TFK 96050.Please refer to your wall chart to see what I mean and punch up the 96049 to see my message.
Greg Guyitt
Greg Guyitt
Monday, November 06, 2006
Tech help phone # for KYB
I think it was Abe who asked for the 1-800 tech support line for KYB -- please copy this # down 1-800-592-2677 ... remember when you ask -- you want Automotive and not their industrial division.
Scrap batteries increased in value
With higher lead prices -- scrap batteries have also gone up from $2.00 to $2.50 for a typical car sized unit. Are you doing all you can to get the scrap batteries returned to your store? That can be a lot of extra PROFIT you can generate and you do keep 15% of that in your profit sharing bonuses ... want a bigger bonus -- get more scrap batteries returned to your store.
FREE 30 day trial - NOV -- for Mitchel
Check out the WEB-LINK - all registered customers are given a FREE 30 day trial - so they can see what Mitchell Labour Guide and Service Interval Guide is like.
PLEASE make sure your customers are told today --on the phone -- so they won;t miss another day ... If they like t - it will be $15.00 a month to keep the service alive on Dec 1
PLEASE --- look at it today --see how it works when you log into Windsor .... Tell your customers !!
*** UPDATE *** some customers have been getting this and they have NOT been told it had a cost ... please make sure you mention that the FREE TIME is over Dec 1 ... can they find an extra billable 15 minutes to more than cover the $15.00/ month?
PLEASE make sure your customers are told today --on the phone -- so they won;t miss another day ... If they like t - it will be $15.00 a month to keep the service alive on Dec 1
PLEASE --- look at it today --see how it works when you log into Windsor .... Tell your customers !!
*** UPDATE *** some customers have been getting this and they have NOT been told it had a cost ... please make sure you mention that the FREE TIME is over Dec 1 ... can they find an extra billable 15 minutes to more than cover the $15.00/ month?
Thursday, November 02, 2006
November 13th
Please remember that all banks and government facilities will be closed Monday November 13th in observance of Remembrance Day.
Battery prices tied to LEAD prices
At a recent staff meeting we passed around the chart for COPPER -- well -- look at this chart for LEAD. We will probably see LEAD stay high until they stop needing so many BULLETS in the middle east.
New battery signs have been made for Auto Barn and D&T ( Petes declines --so how does the staff KNOW what batter has the FREE road side assistance ...hint --on the word.doc signs these batteries are in GREY background ...and how does the staff know the difference on CA and CCA ratings for batteries ,...as some customers get the misleading CA number from other sellers of batteries) ??
Wednesday, November 01, 2006
Take the CQ Chassis quiz - and we will double it
Bookmark this link >>> CARQUEST CHASSIS TRAINING
Take the quiz and get your $5.00 subway gift card --show it to Rhonda and she will match that $5.00. Hurry -- only first 2500 participants get it.
We have asked that they include Cdn provinces when you log-in -- I used Ohio when I did the first test. PLEASE remember your user name and password you pick ...hint....
There will be ( some day --not just now) a training modules for service writters and tech's --- watch for more details
Curious on what is in the US tool flyer ??
Click here >>>> *** CQ Tool Flyer link *** to see what is in the new USA CARQUEST tool & Equipment flyer. You will see some lines that are not yet available up here in Canada -- but if you see something that you would REALLY REALLY like -- drop a line to Dan.Lowrey@gpi.com and to Peter.McNally@gpi.com --oh sure -- CC me as well -- interested in what you see.
You might also find a few things that we HAVE -- but get overlooked --check the Toronto warehouse - see the F-9 in POS
You might also find a few things that we HAVE -- but get overlooked --check the Toronto warehouse - see the F-9 in POS
Just what happened this last end of month in J-Con
Here is what I think happened -- ran end of month - last month - problem with customer history rolling for Auto Barn ( source Rhonda)
This End of Month - all 3 stores didn't run the customer history --and the parts ledger data ( parts history ) did roll either. So we ran the end of month DURING the business hours ... and that lead to REALLY SLOW POS actions --to the point that many thought their terminals or printers were frozen --- not so --they just only had a fraction of the CPU ( computer ) power and they had to wait
If we have another month like this --we could run the end of month early and run some checks to make sure all is well-- and if we have a problem --we can call the help desk which is open until 10:00 pm.
This End of Month - all 3 stores didn't run the customer history --and the parts ledger data ( parts history ) did roll either. So we ran the end of month DURING the business hours ... and that lead to REALLY SLOW POS actions --to the point that many thought their terminals or printers were frozen --- not so --they just only had a fraction of the CPU ( computer ) power and they had to wait
If we have another month like this --we could run the end of month early and run some checks to make sure all is well-- and if we have a problem --we can call the help desk which is open until 10:00 pm.
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