FEEDBACK works -- example

I was calling Mike Deal on TRailer parts - TLR by Morco ( now run by Thibert ) --on left & right wheel cylinders # 5040055 & 5040065 from a sales that D&T had but could source as CARQUEST didn't stock -- He said - was I following up on the feedback sent in from Pete's by Abe .... doh ... no I was looking at a D&T invoice

Anyways - long story made short --he had added and I will set levels for al three stores. Feedback works when it gets to Mike Deal for product levels -- keep the feedback ( even when we have to use the ugly OLD system while we wait and wait for Toronto to .... well ...we waited so long ...we forgot what we are waiting on ...

USE FEEDBACKS --they work

CQ University - update

Let me know if you see any GOOD courses on this site --I just did the battery one quickly -- what a disappointment. Of course I could be prejudice sine I FAILED getting only 9 out of 10 (I was in a hurry - clicked 'all of the above ONCE too often ).

Once we see a course that explains BCI group sizes, sulphation, key off voltage drain, CA vs CCA, etc etc -- let me know

We can skim but will have to wait for yet another year for effective internet training ...

Payroll

I will be doing payroll for Auto Barn on Thursday, June 25th since Greg Guyitt will be away next week. All others will be done on Monday, June 29th. Please make sure you send me all timesheets and vacation/sick days before Monday morning.

Thanks.

CARQUEST University 2009 version

If you search on this BLOG ( upper left hand box ) for UNIVERSITY you will see posts that go back to 2006 on CQ-U. This site seems to change URL's like you & I change socks --so to have the most up to date info I added a Plaxo entry ( www.carquest.com/learning ) and your store manager has the user name & password. We still feel that new staff should have a log-in all their won -- we are working on this but Raleigh seems more concerned with keeping the staff users up to date rather than the amount of face time new users actually spend using it ... can you spell IMPASS ?? This is not the first time we have requested additional user log-in's -- but -- oh well ... we can keep trying.

Have a minute --check it out -- and we can save some time at the next staff meeting

Wage Surplus Cheques available

The following people have wage surplus cheques available ( in random order )
Rhonda Niefer
Barry Davidson
Ryan Sheeler
Ken Niefer
Chris Henderson
Matt Meloche
Amanda Brandt
A.J. DeSantis
Greg Guyitt
Joe Brown
Shawn Teskey
Steven Mullen
Jason Hollman
Pete Heinrichs
Neil Heinrichs
Debbie Sheeler
Abe Enns
Jake Klassen
Aaron Heinrichs

These cheques are availabe for Sept 30 2009 -- HOWEVER -- you can get your in advance by doing the following:
a ) post a comment on this topic and 'sign in with your FIRST NAME only ....eg - Hello - this is BOB checking in.
b) attend any staff meeting - do both and the cheque is your early (given at that staff meeting)

product flyers

Glenn Schaefer reminds us to go to the LEFT HAND side of the LINK for PRODUCT --from there you will see links for various selling sheets available for salesmen use.

The PRODUCT heading on the TOP does NOT have these links - FYI. See the image as circles to aid you.

Missing MS numbers in Mevo-Tech

For almost two years we have been asking CARQUEST to add the missing MS numbers from Mevo-Tech. MS numbers are parts that do not have an equiv. Moog number --so we often have to turn the sale away ( or buy from Worldpac ). We have forwarded this list to Peter McNally. PLEASE watch for these applications and source as required to solve our customers needs.

PART # DESCRIPTION APPLICATION
MS10400 Control Arm Bushing Kit Mini Cooper (2002-2006)
MS10401 Control Arm Bushing Kit Saab 900 (1995-1998), Saab 9-3 (1999-2003)
MS10402 Control Arm Bushing Kit Saab 900 (1995-1998), Saab 9-3 (1999-2003)
MS10403 Control Arm Bushing Kit Saab 9-3 (2004-2006)
MS10404 Control Arm Bushing Kit Saab 9-3 (2004-2006), Saab 9-5 (1997-2007)
MS10500 Ball Joint BMW X5 (2000-2006)
MS10501 Ball Joint BMW X3 (2004-2007)
MS10502 Ball Joint Mercedes-Benz ML320 (1998-2003), Mercedes-Benz ML350 (2002-2005), Mercedes-Benz ML430 (1998-2003), Mercedes-Benz ML500 (2002-2005)
MS10503 Ball Joint Mercedes-Benz ML320 (1998-2003), Mercedes-Benz ML430 (1998-2003)
MS10504 Ball Joint Mercedes-Benz CL55 AMG (2006), Mercedes-Benz CLS500 (2006), Mercedes-Benz E320 (2003-2005), Mercedes-Benz E500 (2003-2005), Mercedes-Benz E55 AMG (2003-2005)
MS10505 Ball Joint Volvo S60 (2001-2006), Volvo S70 (2001-2006), Volvo S80 (1999-2006), Volvo V70 (2001-2006)
MS10506 Ball Joint Mini Cooper (2002-2006)
MS10507 Ball Joint Mini Cooper (2002-2006)
MS10508 Ball Joint Mini Cooper (2002-2006)
MS10509 Ball Joint Saab 9-5 (2002-2007)
MS10510 Ball Joint Smart Fortwo (2005-2008)
MS10511 Ball Joint Audi A3 (2006-2007), Volkswagen Eos (2007-2008), Volkswagen GTI (2006-2008), Volkswagen Jetta (2005-2008), Volkswagen R32 (2008), Volkswagen Rabbit (2006-2008)
MS10513 Ball Joint Volvo XC90 (2003-2007)
MS10514 Ball Joint Audi A3 (2006-2007), Volkswagen Eos (2007-2008), Volkswagen GTI (2006-2008), Volkswagen Jetta (2005-2008), Volkswagen R32 (2008), Volkswagen Rabbit (2006-2008)
MS10600 Tie Rod End Volvo S40 (2001-2004), Volvo V40 (2001-2004)
MS10601 Tie Rod End Volvo S40 (2001-2004), Volvo V40 (2001-2004)
MS10602 Tie Rod End Mercedes-Benz ML320 (1998-2003), Mercedes-Benz ML350 (2002-2005), Mercedes-Benz ML430 (1998-2003), Mercedes-Benz ML500 (2002-2005), Mercedes-Benz ML55 AMG (2001-2002)
MS10603 Tie Rod End Mercedes-Benz ML320 (1998-2003), Mercedes-Benz ML350 (2003-2005), Mercedes-Benz ML430 (2001), Mercedes-Benz ML500 (2002-2005), Mercedes-Benz ML55 AMG (2001-2002)
MS10604 Tie Rod End Mercedes-Benz C230 (2002-2005), Mercedes-Benz C240 (2001-2005), Mercedes-Benz C32 AMG (2001-2005), Mercedes-Benz C320 (2001-2005), Mercedes-Benz CLK320 (2003-2007), Mercedes-Benz CLK350 (2006-2007), Mercedes-Benz CLK500 (2003-2007), Mercedes-Benz CLK55 AMG (2003-2007), Mercedes-Benz SLK350 (2005)
MS10605 Tie Rod End Mercedes-Benz C230 (2002-2005), Mercedes-Benz C240 (2001-2005), Mercedes-Benz C32 AMG (2001-2005), Mercedes-Benz C320 (2001-2005), Mercedes-Benz CLK320 (2003-2007), Mercedes-Benz CLK350 (2006-2007), Mercedes-Benz CLK500 (2003-2007), Mercedes-Benz CLK55 AMG (2003-2007), Mercedes-Benz SLK350 (2005)
MS10606 Tie Rod End 0
MS10607 Tie Rod End Mercedes-Benz CLS500 (2006), Mercedes-Benz CLS55 AMG (2006), Mercedes-Benz E320 (2003-2006), Mercedes-Benz E350 (2006), Mercedes-Benz E500 (2003-2006), Mercedes-Benz E55 AMG (2003-2006)
MS10608 Tie Rod End Mercedes-Benz CLS500 (2006), Mercedes-Benz CLS55 AMG (2006), Mercedes-Benz E320 (2003-2006), Mercedes-Benz E350 (2006), Mercedes-Benz E500 (2003-2006), Mercedes-Benz E55 AMG (2003-2006)
MS10609 Tie Rod End BMW 525i (1997-2003), BMW 528i (1997-2003), BMW 530i (1997-2003)
MS10610 Tie Rod End BMW 525i (1997-2003), BMW 528i (1997-2003), BMW 530i (1997-2003)
MS10611 Tie Rod End Volvo C70 (2006), Volvo S60 (2001-2006), Volvo S70 (2006), Volvo V70 (2006)
MS10612 Tie Rod End Volvo C70 (2006), Volvo S60 (2001-2006), Volvo S70 (2006), Volvo V70 (2006)
MS10613 Tie Rod End Mini Cooper (2002-2006)
MS10614 Tie Rod End Mini Cooper (2002-2006)
MS10615 Tie Rod End Saab 9-3 (2003-2006)
MS10616 Tie Rod End Saab 9-3 (2003-2006)
MS10617 Tie Rod End Smart Fortwo (2005-2008)
MS10618 Tie Rod End Mercedes-Benz B200 (2006-2007)
MS10619 Tie Rod End Mercedes-Benz B200 (2006-2007)
MS10620 Tie Rod End Land Rover Freelander (2002-2005)
MS10621 Tie Rod End Land Rover Freelander (2002-2005)
MS10622 Tie Rod End BMW 128i (2008), BMW 135i (2008), BMW 325i (2006), BMW 328i (2007-2008), BMW 330i (2006), BMW 335i (2007-2008)
MS10623 Tie Rod End BMW 128i (2008), BMW 135i (2008), BMW 325i (2006), BMW 328i (2007-2008), BMW 330i (2006), BMW 335i (2007-2008)
MS10624 Tie Rod End Audi A3 (2006-2007), Volkswagen Eos (2007-2008), Volkswagen GTI (2006-2008), Volkswagen Jetta (2005-2008), Volkswagen Passat (2006-2007), Volkswagen R32 (2008), Volkswagen Rabbit (2006-2008)
MS10625 Tie Rod End Audi A3 (2006-2007), Volkswagen Eos (2007-2008), Volkswagen GTI (2006-2008), Volkswagen Jetta (2005-2008), Volkswagen Passat (2006-2007), Volkswagen R32 (2008), Volkswagen Rabbit (2006-2008)
MS10626 Tie Rod End Mercedes-Benz C230 (2002-2005), Mercedes-Benz C240 (2001-2005), Mercedes-Benz C32 AMG (2002-2004), Mercedes-Benz C320 (2001-2005), Mercedes-Benz CLK320 (2003-2005), Mercedes-Benz CLK500 (2003-2006), Mercedes-Benz CLK55 AMG (2003-2006), Mercedes-Benz SLK350 (2005)
MS10627 Tie Rod End Mercedes-Benz C230 (2002-2005), Mercedes-Benz C240 (2001-2005), Mercedes-Benz C32 AMG (2002-2004), Mercedes-Benz C320 (2001-2005), Mercedes-Benz CLK320 (2003-2005), Mercedes-Benz CLK500 (2003-2006), Mercedes-Benz CLK55 AMG (2003-2006), Mercedes-Benz SLK350 (2005)
MS10628 Tie Rod End Jaguar S-Type (2003-2007), Jaguar XK (2007), Jaguar XKR (2007), Lincoln LS (2000-2006)
MS10629 Tie Rod End Jaguar S-Type (2003-2007), Jaguar XK (2007), Jaguar XKR (2007), Lincoln LS (2000-2006)
MS10700 Tie Rod End Volvo S40 (2001-2004), Volvo V40 (2001-2004)
MS10701 Tie Rod End Mercedes-Benz ML320 (1998-2003), Mercedes-Benz ML350 (2002-2005), Mercedes-Benz ML430 (1998-2003), Mercedes-Benz ML500 (2002-2005), Mercedes-Benz ML55 AMG (2000-2002)
MS10702 Tie Rod End Mercedes-Benz C230 (2002-2007), Mercedes-Benz C240 (2001-2005), Mercedes-Benz C280 (2006-2007), Mercedes-Benz C32 AMG (2001-2005), Mercedes-Benz C320 (2001-2005), Mercedes-Benz C350 (2006-2007), Mercedes-Benz CL500 (2000-2006), Mercedes-Benz CLK320 (2003-2006), Mercedes-Benz CLK350 (2006-2007), Mercedes-Benz CLK55 AMG (2003-2006), Mercedes-Benz CLK550 (2003-2006), Mercedes-Benz CLK550 (2007), Mercedes-Benz CLK63 AMG (2007), Mercedes-Benz CLS500 (2006), Mercedes-Benz CLS55 AMG (2006), Mercedes-Benz E320 (2003-2007), Mercedes-Benz E350 (2007), Mercedes-Benz E500 (2003-2006), Mercedes-Benz E55 AMG (2003-2006), Mercedes-Benz E550 (2007), Mercedes-Benz E63 AMG (2007), Mercedes-Benz S430 (2000-2006), Mercedes-Benz S500 (2000-2006), Mercedes-Benz S600 (2000-2006), Mercedes-Benz SL500 (2003-2007), Mercedes-Benz SL55 AMG (2003-2007), Mercedes-Benz SL550 (2007), Mercedes-Benz SL600 (2003-2007), Mercedes-Benz SL65 AMG (2003-2007)
MS10703 Tie Rod End #N/A
MS10704 Tie Rod End Volvo C70 (2001-2006), Volvo S60 (2001-2006), Volvo S70 (2001-2006), Volvo S80 (2000-2006), Volvo V70 (2001-2006), Volvo XC90 (2003-2006)
MS10705 Tie Rod End Mini Cooper (2002-2004)
MS10706 Tie Rod End Saab 9-5 (1999-2001)
MS10707 Tie Rod End Saab 9-5 (2002-2007)
MS10708 Tie Rod End Mercedes-Benz B200 (2006-2007)
MS10709 Tie Rod End BMW 128i (2008), BMW 135i (2008), BMW 325i (2006), BMW 325xi (2006), BMW 328i (2007-2008), BMW 328xi (2007-2008), BMW 330i (2006), BMW 330xi (2006), BMW 335i (2007-2008), BMW 335xi (2007-2008)
MS10710 Tie Rod End BMW 128i (2008), BMW 135i (2008), BMW 325i (2006), BMW 328i (2007-2008), BMW 330i (2006), BMW 335i (2007-2008)
MS10711 Tie Rod End Audi A3 (2006-2007), Volkswagen Eos (2007-2008), Volkswagen GTI (2006-2008), Volkswagen Jetta (2005-2008), Volkswagen Passat (2006-2008), Volkswagen R32 (2008), Volkswagen Rabbit (2006-2008)
MS10713 Tie Rod End Jaguar S-Type (2003-2007), Jaguar XK (2007), Jaguar XKR (2007), Lincoln LS (2003-2006)
MS25134 Bell Crank Chrysler PT Cruiser (2001-2007)
MS25502 Ball Joint Dodge Ram 1500 Truck (2008)
MS25600 Tie Rod End Chrysler 300 (2005-2007), Dodge Charger (2006-2007), Dodge Magnum (2005-2007)
MS25602 Tie Rod End Jeep Commander (2005-2007), Jeep Grand Cherokee (2005-2007)
MS25603 Tie Rod End Jeep Commander (2005-2007), Jeep Grand Cherokee (2005-2007)
MS25700 Tie Rod End Jeep Commander (2005-2007), Jeep Grand Cherokee (2005-2007)
MS25702 Tie Rod End 2008-2009 Dodge Magnum/200/Charger AWD
MS25703 Tie Rod End 2008+ Dodge Caravan
MS30400 Control Arm Bushing Kit Nissan X-Trail (2005-2007)
MS30401 Control Arm Bushing Kit Nissan X-Trail (2005-2007)
MS30500 Ball Joint Infiniti G35 (2003), Infiniti G35 (2004)
MS30501 Ball Joint Infiniti G35 (2003), Infiniti G35 (2004), Nissan 350Z (2003-2004)
MS30600 Tie Rod End Nissan X-Trail (2005-2007)
MS30601 Tie Rod End Nissan Versa (2007-2008)
MS30602 Tie Rod End Nissan Versa (2007-2008)
MS30603 Tie Rod End Nissan Altima (2007-2008)
MS30604 Tie Rod End Nissan Altima (2007-2008)
MS30605 Tie Rod End Infiniti QX56 (2004-2007), Infiniti QX56 (2008), Nissan Armada (2004-2008), Nissan Titan (2004-2008)
MS30606 Tie Rod End Infiniti QX56 (2004-2007), Infiniti QX56 (2008), Nissan Armada (2004-2008), Nissan Titan (2004-2008)
MS30607 Tie Rod End Nissan Frontier (2005-2008), Nissan Pathfinder (2005-2007), Nissan Xterra (2005-2008)
MS30608 Tie Rod End Nissan Frontier (2005-2008), Nissan Pathfinder (2005-2007), Nissan Xterra (2005-2008)
MS30700 Tie Rod End Nissan X-Trail (2004-2007)
MS30701 Tie Rod End Nissan Versa (2007-2008)
MS30702 Tie Rod End Nissan Altima (2007-2008)
MS30703 Tie Rod End Infiniti QX56 (2004-2008), Nissan Armada (2004-2008), Nissan Titan (2004-2008)
MS30704 Tie Rod End Nissan Frontier (2005-2008), Nissan Pathfinder (2005-2007), Nissan Xterra (2005-2008)
MS30705 Tie Rod End Infiniti G35 (2003-2007), Nissan 350Z (2004-2005)
MS30706 Tie Rod End Infiniti G35 (2003-2007), Nissan 350Z (2004-2005)
MS40400 Control Arm Bushing Ford Crown Victoria (2003-2009), Lincoln Town Car (2003-2009), Mercury Marauder (2003-2004)
MS40401 Control Arm Bushing Ford Crown Victoria (2003-2009), Lincoln Town Car (2003-2009), Mercury Marauder (2003-2004)
MS40402 Control Arm Bushing Ford Crown Victoria (2003-2009), Lincoln Town Car (2003-2009), Mercury Marauder (2003-2004)
MS40403 Trailing Arm Bushing Ford Focus (2000-2008), Mazda 3 (2003-2008), Mazda 5 (2003-2008)
MS40501 Ball Joint Ford Thunderbird (2000-2002), Lincoln LS (2000-2002)
MS40502 Ball Joint Ford Thunderbird (2000-2002), Lincoln LS (2000-2002)
MS40503 Ball Joint Ford Thunderbird (2002-2006), Lincoln LS (2002-2006)
MS40504 Ball Joint Ford Thunderbird (2002-2006), Lincoln LS (2002-2006)
MS40700 Tie Rod End Ford Explorer (2006-2008)
MS40900 Center Link Ford E-250 (2003-2007), Ford E-250 Econoline (1992-2002), Ford E-250 Super Duty (2004-2005), Ford E-350 (2003), Ford E-350 Club Wagon (2003-2005), Ford E-350 Econoline (1992-2002), Ford E-350 Econoline Club Wagon (1992-2002), Ford E-350 Super Duty (2004-2007)
MS50403 Control Arm Bushing Kit Chevrolet Cobalt (2005-2007), Pontiac G5 (2005-2007)
MS50505 Ball Joint Chevrolet Aveo (2004-2008), Chevrolet Aveo5 (2007-2009), Pontiac Wave (2005-2007)
MS50506 Ball Joint Cadillac Catera (1997-2001), Saturn Astra (2008)
MS50507 Ball Joint Chevrolet Colorado (2004-2007), GMC Canyon (2004-2007)
MS50508 Ball Joint Chevrolet Colorado (2004-2007), GMC Canyon (2004-2007)
MS50509 Ball Joint Chevrolet Colorado (2004-2007), GMC Canyon (2004-2007)
MS50510 Ball Joint Chevrolet Cobalt (2005-2007), Pontiac G5 (2005-2007)
MS50511 Ball Joint Cadillac XLR (2004-2007), Chevrolet Corvette (2004-2007)
MS50512 Ball Joint Cadillac XLR (2004-2007), Chevrolet Corvette (2004-2007)
MS50513 Ball Joint Cadillac SRX (2004-2006)
MS50514 Ball Joint Cadillac SRX (2004-2006)
MS50600 Tie Rod End Saturn L100 (2001-2002), Saturn L200 (2001-2003), Saturn L300 (2001-2003), Saturn L300 (2005), Saturn LS (2000), Saturn LS1 (2000), Saturn LS2 (2000), Saturn LW1 (2000), Saturn LW2 (2000), Saturn LW200 (2001-2003), Saturn LW300 (2001-2003)
MS50602 Tie Rod End Chevrolet Aveo (2004-2007), Pontiac Wave (2005-2007)
MS50603 Tie Rod End Chevrolet Aveo (2004-2007), Pontiac Wave (2005-2007)
MS50604 Tie Rod End Cadillac CTS (2008-2009)
MS50605 Tie Rod End Cadillac CTS (2008-2009)
MS50700 Tie Rod End Chevrolet Cobalt (2005-2007), Pontiac G5 (2005-2007)
MS50701 Tie Rod End Chevrolet Aveo (2004-2007), Pontiac Wave (2005-2007)
MS50702 Tie Rod End Cadillac CTS (2008-2009)
MS50902 Center Link Cadillac Catera (1997-2001)
MS60400 Control Arm Bushing Honda Civic (1992-1995), Honda Civic del Sol (1993-1997), Honda Insight (2000-2002)
MS60401 Control Arm Bushing Honda Civic (1992-1995), Honda Civic del Sol (1993-1997), Honda Insight (2000-2002)
MS60500 Ball Joint Acura CSX (2006-2008), Honda Civic (2006-2008)
MS60501 Ball Joint Acura CSX (2006-2008), Honda Civic (2006-2008)
MS60600 Tie Rod End Acura CSX (2006-2008), Honda Civic (2006-2008)
MS60601 Tie Rod End Acura CSX (2006-2008), Honda Civic (2006-2008)
MS60602 Tie Rod End Honda Fit (2007-2008)
MS60603 Tie Rod End Honda Prelude (1992-1996)
MS60604 Tie Rod End Honda Prelude (1992-1996)
MS60605 Tie Rod End Honda Odyssey (2005-2007)
MS60606 Tie Rod End Honda Odyssey (2005-2007)
MS60700 Tie Rod End Acura CSX (2006-2008), Honda Civic (2006-2008)
MS60701 Tie Rod End Honda Fit (2007-2008)
MS60702 Tie Rod End Honda Fit (2007-2008)
MS60703 Tie Rod End Honda Element (2003-2007)
MS60704 Tie Rod End Acura RL (1996-1998), Acura TL (1995-2000), Honda Prelude (1997-2001)
MS60705 Tie Rod End Honda Odyssey (2005-2007)
MS70400 Control Arm Bushing Kit Audi Q7 (2007), Porsche Cayenne (2004-2006), Volkswagen Touareg (2004-2006)
MS70401 Control Arm Bushing Kit Audi Q7 (2007), Porsche Cayenne (2004-2006), Volkswagen Touareg (2004-2006)
MS70402 Control Arm Bushing Kit Audi Q7 (2007), Porsche Cayenne (2004-2006), Volkswagen Touareg (2004-2006)
MS70600 Tie Rod End Audi Q7 (2007), Porsche Cayenne (2004-2006), Volkswagen Touareg (2004-2006)
MS70601 Tie Rod End Audi Q7 (2007), Porsche Cayenne (2004-2006), Volkswagen Touareg (2004-2006)
MS70700 Tie Rod End Audi Q7 (2007-2008), Porsche Cayenne (2004-2006), Volkswagen Touareg (2004-2006)
MS76601 Tie Rod End Mazda 3 (2004-2008), Mazda 5 (2005-2008)
MS76602 Tie Rod End Mazda 3 (2004-2008), Mazda 5 (2005-2008)
MS76603 Tie Rod End Ford Fusion (2006-2009), Lincoln MKZ (2007-2009), Lincoln Zephyr (2006), Mazda 6 (2003-2008)
MS76604 Tie Rod End Ford Fusion (2006-2009), Lincoln MKZ (2007-2009), Lincoln Zephyr (2006), Mazda 6 (2003-2008)
MS76700 Tie Rod End Mazda Protege (1995-1998)
MS76702 Tie Rod End Mazda Protege (1999-2003), Mazda Protege5 (2002-2003)
MS76704 Tie Rod End Mazda 3 (2004-2008), Mazda 5 (2005-2008)
MS76705 Tie Rod End Mazda MPV (2000-2005)
MS76706 Tie Rod End Ford Fusion (2006-2009), Lincoln MKZ (2007-2009), Lincoln Zephyr (2006), Mazda 6 (2003-2008)
MS80600 Tie Rod End Suzuki SX4 (2007-2008)
MS80601 Tie Rod End Suzuki Grand Vitara (2006-2007)
MS80602 Tie Rod End Mitsubishi Outlander (2005-2007)
MS80700 Tie Rod End Subaru Forester (1999-2001), Subaru Impreza (1998-2001)
MS80701 Tie Rod End Suzuki Esteem (1995-2002)
MS80702 Tie Rod End Subaru B9 Tribeca (2006-2007)
MS80703 Tie Rod End Suzuki SX4 (2007-2008)
MS80704 Rack End Suzuki SX4 (2007-2008)
MS80705 Tie Rod End Subaru Forester (2003-2005), Subaru Impreza (2004-2005)
MS80706 Tie Rod End Subaru B9 Tribeca (2006-2007)
MS80707 Tie Rod End Subaru Impreza (2003)
MS80708 Tie Rod End Suzuki Grand Vitara (2006-2007)
MS80709 Tie Rod End Mitsubishi Outlander (2003-2006)
MS86401 Axle bushing Toyota Echo (2000-2003)
MS86500 Ball Joint Toyota Corolla (2003), Toyota Matrix (2003-2007)
MS86501 Ball Joint Lexus GS300 (1998-2005), Lexus GS400 (1998-2000), Lexus GS430 (2001-2005), Lexus SC430 (2002-2006)
MS86502 Ball Joint Lexus GS300 (1998-2005), Lexus GS430 (2001-2005), Lexus SC430 (2002-2006)
MS86505 Ball Joint #N/A
MS86600 Tie Rod End Toyota Camry (2004-2006), Toyota Solara (2004-2006)
MS86601 Tie Rod End Toyota Camry (2004-2006), Toyota Solara (2004-2006)
MS86602 Tie Rod End Toyota Tundra (2007-2008)
MS86603 Tie Rod End Toyota Tundra (2007-2008)
MS86604 Tie Rod End Toyota Yaris (2007-2009)
MS86605 Tie Rod End Toyota Yaris (2007-2009)
MS86606 Tie Rod End Lexus LX470 (2003-2007), Toyota Land Cruiser (2003-2007)
MS86607 Tie Rod End Lexus LX470 (2003-2007), Toyota Land Cruiser (2003-2007)
MS86608 Tie Rod End Lexus GS300 (2006), Lexus GS350 (2007), Lexus IS250 (2006-2007), Lexus IS350 (2006-2007)
MS86609 Tie Rod End Lexus GS300 (2006), Lexus GS350 (2007), Lexus IS250 (2006-2007), Lexus IS350 (2006-2007)
MS86610 Tie Rod End Lexus ES330 (2004-2006), Lexus ES350 (2007), Toyota Avalon (2005-2008), Toyota Camry (2004-2006), Toyota Camry (2007), Toyota Camry (2007-2008), Toyota Solara (2004-2008)
MS86611 Tie Rod End Lexus ES330 (2004-2006), Lexus ES350 (2007), Toyota Avalon (2005-2008), Toyota Camry (2004-2006), Toyota Camry (2007), Toyota Camry (2007-2008), Toyota Solara (2004-2008)
MS86701 Tie Rod End Toyota Sequoia (2000-2003), Toyota Tundra (2000-2003)
MS86702 Tie Rod End Toyota Sequoia (2004-2006), Toyota Tundra (2004-2006)
MS86703 Tie Rod End Toyota Tundra (2007-2008)
MS86704 Tie Rod End Toyota Yaris (2007-2009)
MS86705 Tie Rod End Lexus LX470 (2003-2007), Toyota Land Cruiser (2003-2007)
MS86706 Tie Rod End Toyota Tacoma (2005-2008)
MS86707 Tie Rod End Toyota Tacoma (2005-2008)
MS86708 Tie Rod End Lexus GS300 (2006), Lexus GS350 (2007), Lexus GS430 (2006-2007), Lexus GS450h (2007), Lexus IS F (2008), Lexus IS250 (2006-2007), Lexus IS350 (2006-2007)
MS86709 Tie Rod End Lexus GS300 (2006), Lexus GS350 (2007), Lexus IS250 (2006-2007)
MS86710 Tie Rod End Toyota Highlander (2006-2007)
MS86711 Tie Rod End Scion tC (2005-2008)
MS86900 Centre Link Toyota 4Runner (1992-1995), Toyota T100 (1993-1998)
MS90400 Trailing Arm Bushing Kia Optima (2006-2008), Kia Rondo (2007-2008)
MS90501 Ball Joint Hyundai Tucson (2005-2008), Kia Sportage (2005-2008)
MS90503 Ball Joint Kia Optima (2006-2008), Kia Rondo (2007-2008)
MS90600 Tie Rod End Hyundai Tucson (2005-2008), Kia Sportage (2005-2008)
MS90601 Tie Rod End Hyundai Tucson (2005-2007), Kia Sportage (2005-2008)
MS90602 Tie Rod End Hyundai Tucson (2005-2008), Kia Sportage (2005-2006)
MS90603 Tie Rod End Hyundai Tucson (2005-2007), Kia Sportage (2005-2006)
MS90604 Tie Rod End Hyundai Santa Fe (2007-2008)
MS90605 Tie Rod End Hyundai Santa Fe (2007-2008)
MS90606 Tie Rod End Kia Optima (2006-2008), Kia Rondo (2007-2008)
MS90607 Tie Rod End Kia Optima (2006-2008), Kia Rondo (2007-2008)
MS90700 Tie Rod End Hyundai Tucson (2005-2007), Kia Sportage (2005-2007)
MS90701 Tie Rod End Hyundai Santa Fe (2001-2006)
MS90702 Tie Rod End Hyundai Tucson (2005-2007), Kia Sportage (2005-2006)
MS90703 Tie Rod End Hyundai Santa Fe (2007-2008)
MS90704 Tie Rod End Kia Optima (2006-2008), Kia Rondo (2007-2008)
MS90705 Tie Rod End Kia Optima (2006-2008), Kia Rondo (2007-2008)
MS90706 Tie Rod End Hyundai Azera (2006-2008), Hyundai Sonata (2006-2008)

new sku's in FLR

It seems we missed getting the NEW SUB-LINES for FLR in late 2008 ... and we are now just catching the mistake. Part of the reason is some parts where in as sub line 0 by mistake. We think we have the correction well under way to fix

-added the missing sub lines
-requested the missing billings schedule data we updated (it was missed as the sub lines were missing ( a catch-22))

Here are most of the sku's .... courtesy of Bob at Walker Rd
0200
0269
0314
0320
0348
0364
0379M
0434
0454M
0477
5413
2936-36
2937-36
2962CVT
2963CVT
3062
3063
3068K
3069K
3070K
3071K
3091K
3092K
3100K
3101K
3154K
3156K
3487K
3488K

we are still missing a LOT of parts ( for example 0200 is a KIT --we do NOT have the replacement parts for the kit -- we have asked Doug McIntosh to help fix (yet again). These parts are all FMSI parts --and slowly we are getting CARQUEST to expand the line so we can remove the burden of maintaining the X line data. If CARQUEST only knew how easy they could make it for jobbers with the FULL data in the ADIS computer for lines like FMSI .... oh well ...one can dream

outside purchases

We are in the process of updating out OUTSIDE purchases stamp and Rhonda has some test STICKERS to use so we can ALL: evaluate the data requested and the layout.

Have a look ( click to enlarge ) at the image here -- we need EVERY item filled out ....

LOD - DOG - UP this is the same -- but we need you to THINK -- not everything can be DOG ... set up levels as required

$ Amount sold for -- we want to see the margin made on the sale - we have costs that have to be covered - like the cost of cutting a cheque and mailing - the risk of return charges if the customer doesn't want ( and RETURN FREIGHT too boot)

NET $ - if the cost is NOT shown on the packing slip - fill this out --if shown - only box you can skip

FREIGHT billed --if NO freight recovered -- but a ZERO -- and remember some freight recovered is better than NO FREIGHT recovered.

Invoice # and DATE -- pretty straightforward

CQ Equivalent Part # -- this is a NEW and a BIGGIE -- we want this data ... if CQ doesn't have a part # -- you may get a call from Greg H for more info ... we REALLY NEED this info

Thank you for your co-operation. Suggestions are WELCOMED and required asap so we can get the new stamp done and be done with stickers.

Fuel Filler Necks - available

Spectra Premium has fuel filler necks and CARQUEST has finally added them as stocking to the warehouse. You will notice that our Parts Source CD data still shows them as NON-Stocking but Peter McNally assures me that they are and our ned CD will show the updated change

After an initial misunderstanding we believe all e-cat data shows properly-- now go sell. A few of the most popular sku's have been added for all three stores

Mark Martin wins Michigan NASCAR on Sunday

Can not believe that Greg Guyitt has not blogged this - Mark Martin wins with #5 CARQUEST car at Michigan speedway

WIX interchange - follow up

To al who helped in pushing the issue of missing data on interchange --Brian Wiggs wrote me saying that WIX has sent an updated interchange file to Activant. I am note sure how long this takes for an interchange file - but might have to assume a minimum of 60 days -- hang in there ... and the faster we spot the problem the faster we can get it fixed

Thank to all who helped.

Road Show product List

Here is a list of products mentioned at the recent road show

APL-1138-----CAR CARE BUCKET
ARL-19-900U8C-13-----Optima 900 LVLP
ARM-11510-----WAX GEL
ARM-40340-----RIM CLEANER
CCC-1160-----WATERLESS WASH&WAX
CCC-1165----- AUTOGLASS WAX
CCC-1190-----CAR WASH
CCM-315C-----ODOR ENCAPSULATOR
CCM-445C----- DAILY FLOOR CLEANER
CCM-466C-----CITRUS DEGREASER
CCM-596C-----GEL GLASS CLEANER
CCM-925C-----TOILET CLEANER
CFA-40-----STRIP AWAY 4 BLK R
CFA-57221-----MRN SBALL 2.5
CFA-57251-----WHT SBALL 2.5
CFP-4900-GL-----FAST DRY ALK WHITE
CHM-81921-----WATER PROOF
CHT-35592-----5 PC. GEARWRENCH TAP
CPB-10276-----Repalcement Mirror Chev/GMC
CPB-14990-----Multipurpose Weather Strip CQ
CPB-15109-----Steering Wheel Cover
CPB-15110-----Plastic Seat Covers
CPB-15111-----Plastic Floor Mats
CPB-16360-----Auto lamp GMC Sierra
CPB-17039-----Head Light Corola
CPC-21043-----Caution Wet Sign
CPF-40689-----WHITE TIRE LETTER STICK
CPF-41103-----U-bolt
CPH-50132-----Latex Glove Exrta Thick
CPH-50598-----CARQUEST Gloves
CPM-54-6204-----Steering Wheel Cover
CPR-71076-----Twist Lock Cargo Bar
CPR-73012-----6" Rachet Tie Down
CPS-82202-----Car Cover
CPS-82357-----Tractor Cover
CPS-82358-----ATV Cover
CPS-82880-----Emergency Flares CARQUEST
CPS-82890-----Air Compressor
CPS-83040-----SPRING LOX
CPS-83055-----LOAD CONTROL SPRINGS 1250 LBS
CQO-CQ426C-----ATF DEXRON VI QT
CQO-CQ645C-----PREMIUM HD 15W40
CQO-CQ655C-----PD 10W30 946ML
CQO-CQ926C-----SYNTHETIC 5W20 QT
CQO-CQ926C-5-----SYNTHETIC 5W20 5L
CWP-151-101-----WASHER PUMP
DCL-XWT-----TAPE-FIBRE
DEV-802342-----DeVilbiss Auto Paint Touch up
ESP-410sj-----ENVIRO-DRI^ 10LB
ESP-SBGM-PL50-----PERFORATED PADS
ESP-SBGMP-DCBH-----DRUM LID PADS
ESP-SK-SBHMP-HND-----SPILL KIT 17L
ESP-SK-SBOP-TRK-----SPILL KIT 30L
EZM-10008-----1/2 PINT PLASTIC CAN
GOJ-6282-----FAST WIPES
GOJ-35-303QS----- RAIN-X. WASHER FLUID
GOJ-6383-06-----GOJO SCRB WIP 25 CT
HC-4833-----REPAIR KIT
HUR-HAL0B7-----HERC UV TOPCOAT (HAL1B7)
IWA-4757-----W400LV-134G 1.3W/CUP
KCT-75850-----PREP MED. TACK CLOTH
KFL-445-----NEUTRALIZ.
KFL-506-----MAX KF
KST-2403-----Tail Light Cover
KST-92503-----Vent Shade
KST-332087-----High Flow Air Filter
KST-995050----- K AND N RECHARGER
MMM-38070-----CLEANER CLAY
MMM-39000-----CAR SOAP
MMM-88115-----BOAT MAINTENANCE KIT
MTP-Autokit-----AUTOMOTIVE KIT
NEX-LT00-00UE-----CARMAN W/O EURO OBD
OD-8818-----ABSORBENT 15LB BAG
OTC-6650-----MAGNETIC INDUCTOR
PER-9225-----LENS RESTORATION
PFO-PF311-----LIGHTWEITHT BODY FIL
PFO-PF313-----BODY REPAIR KIT
PFO-PF319-----FLOWABLE BLENDING &
PZO-56558-----SAE 5W30
PZO-5076148-----LONG LIFE 15W40
QSO-5080576-----ROTELLA T SYNTH 5W40
RED-95-0001-----SMOKE PRO TOTAL-TECH
SAT-125062-----0.6LRPSDIS.CUP 125
SAT-132860-----SATAJET3000HVLP1.25W
SCE-06466-----Flo n' go High Flow
SPE-AUDEX-782-----SMALL ROUND MUFFLER
SRM-5193-----EYEGLASS
SRM-6503-----Nitrile Glove Exam Grade 5ml
SRM-6508-----Latex Glove Vinyl
SRM-6602-----Latex Gloves
SRM-6732-----Mechanic gloves Pro Impact
SRM-6809-----SHOE COVER LARGE
SRM-7102-----KNEE PADS
SRM-540-0013-----DIAMONDBACKS RED
SRM-540-0113-----DIAMONDBACKS GUN METAL
SRM-540-0310-----DIAMONDSBACK BLUE
SRM-650-1005-----Latex Gloves Powder Free 8ml
SRM-6608-20-----Latex Gloves no powder
SRM-6608-40-----Nitrile Glove Exam Grade 8ml
STE-34750-----Pro Heat Blower
STE-34874-----Autobody Weld Kit
STL-31310-----FLARING TOOL SET
STL-57850-----BATTERY CARRIER
TUT-SD62-----ROTARY HAND PUMP
UVW-590150CX-----MIST KIT
VT-51810-----Adapt Hitch Balls
VT-53410-----Hitch Aligner
VT-75692-----COUPLER LOCK
WDG-HS-MDU-----12 pcs Welding Kit

2009 Dorman Flyer - Part B

Hello

Here are the remaining pages

DORMAN Flyer - banned in Canada ? part A

Peter McNally has banned the Dorman flyer in Canada - oh boy - what a bone head move. We have totally supported this flyer for a couple of years and find it really grows our business. Oh - sure - there are some catagories that we do NOT support like Control Arms & TPS & Harmonic Balancers - as we feel we have a better source -- but the rest of the flyer is GREAT and REALLY helps us tell the story to our shops that we have MORE & MORE & MORE OEM type parts all the time --calll us -- we ahve it or can get it.

Images are pages from the catalog - click to enlarge. If you want the entire cat in PDF see the message board under the general public section.

This lack of support is ONLY a Canada issue - Raleigh fully supports the flyer. In fact there are 6200 flyers in Toronto --we are trying to get a bunch as I write this.

These are the first 5 pages

Long World Pac parts # you can copy and past to J con

Smart Car Oil

The Valvoline 505682 5w40 oil that we stock for VW and Jeep Diesel is also the proper oil for Smart Cars (diesel). The Jeep is originally listed as 5w30 but Chrysler has subbed it to 5w40.

Product Info sheets

Managers for all stores are going to have to RE-THINK how they handle the Product Info sheets on the CQ-LINK - we are seeing more of these and we need to think how we get the proper staff to make sure they have read these?

We hope these will continue - as we need the product knowledge .... so how do we make sure the staff read them ... on LOW TECH solution I have used ( years and years ago ) is a CLIP BOARD and set the staff numbers on each page --and have staff INITIAL as they read. Keep the clip board in a central spot and make sure you post something on a REGULAR ( err ..daily ...?) basis ont he board so staff have a reason to get into the habit of reading.

Or a higher tech way would be forward as an attachment on their e-mail ....

Managers choice -- but something needs to be done --- and remember -- you as the store manager are expected to review the product and make sure you have set the stock level as required ... your notes on wht you ahev done will be most helpful to any staff reading the communication.

got a FLEX -- whoops

Matt shows us that we don;t have the Ford Flex filter (wix #57502 >> CQ# 84502)

I just happen to check to see if USA is missing it as well -- of course not --they have it !!! -- just us Cdn's who have to wait for the slow process ....

E-cat is showing 85516 -- will make sure Brian Wiggs can have a look at what is right. Matt says there is a split date --before uses 85516 and after the one that Canada lacks ... hmm ...

Missing Images -- sometimes a BUG

When you see a LINK for images and you get this ( the BLUE IMAGE with CARQUEST LOGO and a tall skinny # 1 on it ) --it is a BUG and that part number should be reported to the help desk --to make things easier you could e-mail me and I will forward. You should NOT get a screen that looks like this with the CARQUEST name and indications that a picture was available but not shown when you click on it....


HOWEVER ... the 2nd image from ACTIVANT is NOT A BUG ( image has a red # 2 on it ) when they do not have images .... if an image is NOT available thru CARQUEST the system will look to see if Activant has the Image ( a new feature I think )

Can you spot a BUG ....

CARQUEST Hats

Some things CARQUEST does very well - and then there are the simple things --that they drop the ball on --like keeping us informed on what is the part # on promotional hats --and keeping the hats in stock in Toronto. They are inbetween suppliers and hats will be in short supply.

The all BLUE hat is SPE 765 11 12 - but they are out of stock as I write this -- but - gee they have some of the OLD # 765 112 that I ordered for all stores (just one case - if you want more --see your store manager and order on a separate invoice to make it easier to claim ad co-op - tag a note on the invoice so Rhonda knows to claim

Another hat (I have a sample left in my office) is blue from and cashmere (light beige) rear panels for 50 cents more - that part # is SPE 765 11 13 --I placed an order for a case of each with Angela -who is transferring some from St John ....

2009 Service Guide

I see that Dorman has the 2009 Service Dealer Guide is now out. For the electronic version click on the link.

http://www.dormansdg.com/digitalmagazine.html

Here are additional links that might help you --check them out ...
--new to aftermarket flyers --

--virtual trade show --

web-link chemical & accessory section ?

anyone using the chemical & accessory tab in web-link?

Can you leave a comment ?

Just a quick look - see many opportunities to improve
-list # of items in any section--so you can avoid sections that are blank
-add missing parts --look up ANY ATF fluid

Red Chassis - 5 years 100,000 kilo warranty

It has been confirmed that Red Chassis ( RCH ) is indeed 5 years or 100,000 kilo warranty -- now to get this info out

USA dollar -- any bets?

see the image attached ( click to enlarge ) - any bets on where the US dollar will settle ? Just after most Cdn suppliers had a round of PRICE INCREASES to offset the RAPID rise in the Fall or 2008 -- now we have to fight with them for a price roll back.

Lines like Keystone -- PLEASE make sure you tell your customer that prices reflect daily changes in the dollar .....

Warranty info updated on CQ-Link - redux

One step forward --two steps back --we wait ( and wait ...and wait ) for the IT dept to fix the broken drop down box for warranty info ... n the mean time you can download a PDF file ....

OK --but BE CAREFUL -- I see a mistake --so you will want to KNOW what date your warranty data is ...so if a NEWER version exists - you will know ... you can save & RE-NAME and add a date to the name (which is what I do )

If you spot a problem - use the old crappy feedback form ( while we wait for the IT dept to give us back the better PRS form we had been beta testing )

you will see this has been an ongoing issue for a while -- search word warranty and see...

CARQUEST.COM - new additions

I noticed that www.carquest.com has links to MSDS sheets with two options - give it a try. I might expect the Cdn web site ( www.carquest.ca ) will someday have these - we will ask.

A few other differences as well--click on the image to make it larger -the LEFT hand on is .ca and the RIGHT hand on is the dot com USA site.

NOTE ---this data has been added to out multi-store PLAXO address book - so you can find it a year from now

PLEASE give this a try to see if it will help you help your customer.

New TCK Timing Kits - FREE T Shirts

record the TCK timing belt kits your customers sell--and redeem TEE SHIRTS

Starts now ( May 25 th) thru to Aug 31 2009

survey questions - have a look

It has been a while since AIA has polled jobbers ( and the FIRST TIME they have polled shops both auto repair & body shop )

Here are the links

*** click here for general shop questions ***

*** click here for Jobber questions ***

*** click here for Body Shop questions ***

Most survey won't let you skim the questions unless you answer them --this one does -- look at the questions and see what major questions are trying to get answered. What questions answer efficiency and what for effectiveness. Can you see what traits business do that really helps profitability and what are just 're-arranging the deck chairs on the Titanic' ).

The people who respond should get a summary of the answers - ...here is the key reason to suggest that your shops do it .... "Those who complete the survey will be provided with the opportunity to access the aggregate data for a limited time once the survey has closed."

This data helps you understand where you are relative to a ot of other shops (mind you most of the shops that respond are BETTER shops who take the time - poorer shops somehow never have the time nor effort to do these ...wonder why ?? ( smile)

On the other hand --some of the questions asked are fairly intensive to figure out - this extra work will stop many from answering - wonder if there could have done a better job for questions and to provide some background on why they ask what they do ( for example - inventory turns - show how to calculate otherwise most people take sales divided by inventory whereas it should be COGS (cost of good sold = sales minus profit) divided by inventory.

Road show for product info

Tue June 2nd - Windsor Holiday Inn Express - all staff are welcome and encouraged to attend. See your store manager for details. The more we can learn the more we can pay in taxes ( Joe made me say this )

Free-CAT

The May 2009 issue of Jobber news has a article on FREE-CAT -- a group of major auto parts suppliers ( Gates, Tennaco, etc etc ) trying to provide an optional source for e-cat


check out *** click here for free-cat ***

It will be interesting to see how this grows over time.

missing Parts Names on Web-Link

in an attempt to streamline web-link sometimes they have taken too many names away --case in point the MISSING header for brake Hoses - click on image to see enlarged. If you can find another header that is MISSING - send a feedback form (yep - we are stuck on the old version while politics trumps common sense.)

Payroll

I will be doing payroll on Wednesday, May 27th. Please make sure that timesheets and vacation/sick days are reported before then.

Tension & Belt Kit

Doing a switch from Dayco timing belt kits ( no belt included ) to Gates with the belt --happening this weekend. Can someone please confirm the e-cat shows BOTH and reply as a comment

TEN sub line 2 >>>> goes to RBR sub line 20

more success stories --once we get the data

We are awaiting CARQUEST to add this DOR 905-505. Have asked Mike Deal to UP the Movement Code RIGHT AWAY on this part ONCE it gets entered into the ADIS computer systems - quite a demand for this part....

Cdn dollar - where ?

look at the chart ( from Yahoo ) -the Cdn dollar is getting stronger ... so that could mean a slowdown on the recent flood of price INCREASES for the weaker dollar from last fall ... and maybe some price roll backs --still WAY TO EARLY to tell ....

Staff Meeting Locations

just a quick reminder that May staff meeting is at Auto Barn

June & July will be at Petes Paint

Greg

Product Feedback - finally back up

Product Feedback is finally back up --- well --the old clunky one anyways .... you click on the word feedback -- I missed it the first time I looked at it ...see image - have it circled

The new better product resolution system is OFF LINE for now --we will wait a month and ask for a time.

More details at next staff meeting ---which is again at Auto Barn next monday

what do you think of this ????

Mike Washington's stores use PO # for almost every sale .... and if a PO number is not required --they put customer info - like 'Harry picked up' .... so when the customer calls - we know who we sold it to.

For trade accounts you can put the vehicle or misc info in like who called it in ...

What do you think --worthwhile trying in your store ????

Aurora & Park Ave battery - group 101

Ken tells me that the error in e-cat for REAR SEAT GM cars ( Park Ave & Aurora ) is solved -- it is NOT the group 78 as shown --it is group 101... now we wait for CARQUEST to get the part into the system .... stay tuned

Swine Flu ?

Wash hands - cover mouth when coughing or sneezing and ...oh yeh -- do not date Miss piggy

Petes Paint suggests these sku's to consider stocking .... GOJ 9652-12 CAN00 Purell hand sanitizer and and MMM 07048 mask -- it has the rating that is required ( or you may also have cheaper masks when a rating is not required )

new Battery price labels

We have changed the way we do price labels for batteries on display - instead of doing a custom label for each sku - we are doing a mail merge to a label layout - in this case the 2" x 4".

Your store's stock level is shown in small print ( ignore labels with zero for your store ).

On deep cycle we have listed the amp hour rating instead of the CCA & CA ratings. If the word ROAD is on the warranty field -- this unit has free road side assistance ... sorry - the grey labels can;t be done - you will need to pick it up from the warranty field. ALL 24 month no charge replacement units are FREE ROADSIDE ASSISTANCE

Should you notice the labels are out of date --tell Greg H asap --new labels can be run.

Pig Donations

Here's a list of infractions that will cost you money for the pig. More may be added at later date.


Failure to run off POS $5.00

Failure to change your EOD status after a holiday $20.00

Failure to start EOD $20.00 (applies to D&T only)

Failure to complete the above actions causes me more work and puts me behind for that day. If you have an issue with these amounts come complain to me.

Complaints cost $2.00

what is new in VEHICLE Technology

The recent CTI class focused on new vehicle technology

Ford 6.4 Diesel trying to be cleaner -- capturing the 'soot' in a particulate filter by the cat ... then BURNS the soot with extra fuel - getting to 1100 degrees F ( 550 C ) ... search youtube for '2008 ford diesel flame' to see a couple of video's showing a flame over a foot l;ong coming out the tail pipe -- whoops -- lets write some new code to limit that ...:-) So one more thing to look up on exhaust (Active Diesel Particulate Filter = DPF )

Overview on Mercedes BlueTec Diesel that has a special 'liquid' that is injected into the exhaust - by adding Ammonia to exhaust you covert NO2 to Nitrogen and Water - only problem- if you let the liquid container run out - the computer shuts toe motor off and will not start.

Variable Displacement Engines ( Like Greg's Honda ) - look for many more of these. The new GM 5300 is a good example in new Camaro and Impala. Very sensitive to oil grades - some will trip a computer code when the WRONG oil weight is used ... These engines use noise canceling technology to cover the rougher operation on partial cylinders. Honda uses a complex AIR CUSHION motor mount as well.

Some discussion on CVT ( Constantly Variable Transmissions ) with a ever growing list of vehicles now using this. Now -- when do we get the tranny fluid to sell --keep putting in the product feedback requests.

Product Feedback - closed for a day ( or two ? )

Hold your feedback items -- there is a technical glitch - that will be corrected soon -- you will not be able to log into the Product Resolution System for a day or two = is being worked on by the IT dept ( so lets see how quickly they can get this handled )

Ryan first noticed this. If you can;t wait - there are other ways ( or call Greg Henderson as his log-in still seems to be working ( or might have been the first to be turned back on )

Keystone prices -- Spring Flyer

Well - guess what -the flyer (Seasonal Savings - runs April 21 thru May 30 ) that you got last week-- it s US pricing .... they are re-printing more flyers -- Cdn flyers will have FRENCH on them

You can use -- but you need to get USA currency exchange

Cylinder Head Center

Did you know they have a website now.

www.chcentre.com

Payroll

I will be doing payroll on Tuesday, April 28th. Please have timesheets and vacation/sick days reported before then.

Thanks.

ONLINE MEDICAL CLAIMS

Just to let everyone know, the online claim form from MANULIFE is not as difficult as previously reported. I submitted one online after last weeks staff meeting. I received the money direct deposit into my account in less than 1 week.

https://wwwec7.manulife.com/GBPlanMemberUI/Login.aspx?language=English

If anyone needs help setting this up, let me know.

Dorman AC line repair kit

Has anyone told you that CARQUEST has added DOR 800-600 Air Conditioning line repair kit?

Well - apart from me ...:-)

Here are some details ...The Dorman OE Solutions A/C Line Repair Kit saves the time and expense associated with complete A/C Line Assembly replacement by giving you the ability to repair only the damaged section of the A/C line. This 64-piece repair kit allows A/C line repairs to be performed “on-the-vehicle,” as an alternative to removing the entire line. It provides a solution to replacing costly OE lines, that are often difficult to install and time consuming.

Benefits of the A/C Line Repair Kit:
Offers solutions for a wide variety of repairs, reducing the need to order A/C lines as the sole form of repair.
49 fittings and all corresponding O-rings (where needed), all completely replenishable.
The compact “close quarters” tool has been specifically designed to make it easy to perform repairs on-the-car.
Ratcheting Tubing Cutter design allows A/C line to be cut while still on the vehicle, eliminating the need to remove entire line during repair. 

Repairs: Leaks, Cracks, Twisted lines, Crushed lines 

Contents: Flexible rubber tubes, GM condenser repair lines (upper and lower), Rigid tubes, Unions, Female external O-Ring repair ends, Male internal O-Ring repair ends, Male external O-Ring repair ends, Sealant, High and low side service port unions, Clamp yokes, 900 elbow unions, Compressing clamp




The USA Jobbers have a deal with a iPod -- we as Cdn's wait quietly to hear what we get .....

Red Tek

I updated Red Tek pricing. I lowered a few to reflect the changing of the product since CTC now carries it and tends to low ball it in summer. We should have a fair and consistent price. Also remember when a customer tells you CTC is selling their install kit $39.95 it does not include the pro seal that our kit has

MTM 47099

Greg Guyitt had this as an extra "what is NEW" at the staff meeting yesterday - but you know what --Greg did NOT post on BLOG ... hmmm ...  he told us about MTM 487099 --- see image - in a pac of 5 --the dealer ( part # OE#: F5RZ 9F955-AB )  sells EACH for the price of our pac of 5 ( or MORE!!) --fits a ton of fords ....   google the ford # and see other message boards talking about this part - google is a great tool.

Does your store stock ?

Fits on end of the intake manifold runner control rod

Head Gasket Repair

Barry at last nights staff meeting had a RISLONE Head Gasket repair chemical he was positive on ... so I went digging to see ....

- Rislone is now part of Bars Leak

- guess what --the part # BAR 1111 is in stock in Cleveland .... but guess what it is NOT in our system in Toronto ( yet ! )

Keep the new parts coming and when we don't have the part soon enough -- post it on the feedback form

Keystone prices --to believe to not ?

We are in a Catch 22 situation for Line KST ( Keystone )

We hear of parts that price in the J-Con but are vastly different from Keystone.

 One person from Toronto wrote this back to me when I asked the QUESTION --HOW often is Keystone prices updated in the Warehouse system .... and therefore in our system ...

"Greg, J-Con is up-dated every 4 weeks and keystone price up-dates run

usually 6 weeks behind and therefore the only accurate price available is
from the Keystone web site which all the stores have access to or to the
800-line.

For more pricing information please contact Glenn."

He is talking about the Parts Source CD that we get every 4 weeks ...he is not answering my question on how often is Keystone UPDATED in the warehouse computer ...

When I wrote back asking why the last price change date was Feb 5 2009 (see image) I get another person replying ....  "My suggestion would be check the keystone web site as they change their

pricing frequently and are reluctant to send us an updated price file as it
will be obsolete be the time we get it.
The web price is the most current and accurate ."

BUT --the problem is --HOW OFTEN is the master file ( MIF) at the warehouse updated ....  kind of my original question ... because if the master file is not updated often enough it will cause us to :

a)  NOT BELIEVE what our computer system tells us -

b) shake our heads in disbelief

How can we stock something if we have doubts on the accuracy of pricing ....

We will need to VERIFY the pricing of everything we sell in the line KST??

I have asked Jason McDonald at Keystone if some standardization of pricing can be set with Toronto.  The KST file is HUGE ...  we need to know that it is being reviewed and updated every so often....

OK --given the above might happen --we  still need to be aware of USA Currency swings .. and that is in addition to all factors mentioned above.  Especially for special order parts.

THINK --when we are dealing with KST ...   but lets at least get the stocked parts updated often enough we have some trust in the accuracy on pricing.  If in doubt --double check--and let  me know what you find.  (Greg)

-

Hot Wheelz training cancelled

the Meguiars and Keystone training set for Wed April 15th is CANCELLED -- we may get a date in May - stay tuned

Staff Meeting

Please remember that the staff meeting on Monday will be at Auto Barn.

have you read a good book lately ?

Just wondering - how many have read a good book lately. I find myself having to force me to look for one - in this busy life it is easy to make excuses ( like I don't like to read - someone actually told me that one - an ex manager from years ago ) - but we have to keep a door open in head to continue to learn.

Carter Smith ( one of the classogram guys ) shared this book suggestion with me ... so I am a FAN of going to Amazon.com ( not the Cdn site - why the cdn site is weaker is beyond me ) and skimming some of the reader feedbacks - a great many feedbacks are works of art themselves - quite a few are so well written and concise that I feel I have the best part of the summary for the book )

Try his book for a minute -- click this link and skim some feedback
--then ask yourself - what have I read lately that is GOOD and helpful to make us as a company better.

Got another good book to share - leave a comment.