Muck boots data has been updated .....
-the CSA approved steel toe ( #XAS-532-CHS-CSAA-10 ...and larger ) is now in system
-we also added all SPECIAL ORDER boots - to make make quoting easier ... there is a question on pac qty --some ( many ? all ? ) may need to be ordered in CASE QTY ....watch for more details
-UPC data updated ....
Tuesday, December 27, 2011
Thursday, December 22, 2011
Payroll
Wednesday, December 21, 2011
Interstate Dry Cell Batteries - available soon
See you manager ( and he should see Ryan - who - yet again is doing point work on this project ) -- XIS PNCode 5 -- odd ball and dry cell batteries ... we have 350 of the most popular sku;s in the system now
Example - XIS DRY0003 is a 8 pac of AA batteries .... see image
Problems - we still need to correct the missing EHC enviro fees and to add the UPC 12 digit code ( may be easier to TYPE the UPC code than figure out the part # of a sku ...time will tell )
Brand new in system -- just updated minutes ago
Example - XIS DRY0003 is a 8 pac of AA batteries .... see image
Problems - we still need to correct the missing EHC enviro fees and to add the UPC 12 digit code ( may be easier to TYPE the UPC code than figure out the part # of a sku ...time will tell )
Brand new in system -- just updated minutes ago
Wild Card Searches
Please read this post on the Exploris Blog ....click here ......
And Please read this post .... a follow up to the first ..... click here .....
And remember - just because someone says it can;t be done -- maybe they are wrong ... get a 2nd opinion
And Please read this post .... a follow up to the first ..... click here .....
And remember - just because someone says it can;t be done -- maybe they are wrong ... get a 2nd opinion
Tuesday, December 20, 2011
Public atta boy ...for Ken
Ken was asking me if I could see about a fix to EXPLORIS to solve a problem .... I told him --CALL THE HELP DESK ... lately I have been pushing MORE STAFF to learn how to call the help desk and get their problem solved ... and ...Ken did it and helped EVERYONE ...
atta boy ... Ken
Here is what he wrote back afterwards
...... I called the Exploris held desk this morning regarding the lengthy pause between the time you finalized an invoice and the time when it actually started to print, sometimes as much as 10 to 12 seconds. Just got a call back from them and the problem seems to be fixed. Said it could have been caused by maintenance or licensing updates being done on their servers. Please let me know if you notice it happening again. Thanks. Ken N
atta boy ... Ken
Here is what he wrote back afterwards
...... I called the Exploris held desk this morning regarding the lengthy pause between the time you finalized an invoice and the time when it actually started to print, sometimes as much as 10 to 12 seconds. Just got a call back from them and the problem seems to be fixed. Said it could have been caused by maintenance or licensing updates being done on their servers. Please let me know if you notice it happening again. Thanks. Ken N
Thursday, December 15, 2011
Motorcade
One more bit about Motorcade. They carry Walker and they give us little better deal than World and if happens to be worth $150.00 or more shipping is free. (If it is close you may find something else to put it over the top and save shipping)
Wednesday, December 14, 2011
AC Delco E-cat with PICTURES
Hat Tip to Neil from Petes Paint for mentioning the new addition to the CanUsa Warehouse e-cat -the Illustrated AC Delco e-cat .... see images .....
Tuesday, December 13, 2011
Staff Meeting schedule
more Manager involvement in meetings....
this will also be posted in Google Calendar ( your manager has access to see this ) ... upcoming schedule for what store hosts the staff meeting ... this change will get us to Petes 25% of time and to Auto Barn 25% of time as a minimum.
So we don't look like this cartoon - better print this page ...eh?
Jan - Pete
Feb - Ryan
March - Greg G ( moved to 3rd Tue - with MEG clinic )
April - Rhonda
May - Pete
June-Ryan
July- Greg G
Aug - Rhonda
Sept - Pete
Oct - Ryan - 3rd Monday ( to miss Thanksgiving )
Nov - Greg G - probably 3rd Monday to avoid accountants
Dec -Rhonda
Monday, December 12, 2011
whats new at CARQUEST DIRECTHIT by Identifix
New OEM data ... and some new pricing ... extra $15/month to pay for this.... their claim of .....
The same factory information from the “Big 6” OEM
websites would cost you nearly $1,000 a month.
More details on CARQUEST DirectHit to follow -- and in April at staff meeting a demo for all staff .... we have updated the google doc e-cat list to show the youtube channel .... try more video's and see what they can help you with .... support youtube ....
Accessibility for Ontarians with Disabilities Act (AODA) - Help with Compliance
Here are links that can help .... courtesy of CFIB
The new Accessibility Standard for Customer Service comes into effect across Ontario on January 1, 2012. If you have any employees, you will be required to establish policies, practices and procedures on providing goods or services to people with disabilities. You will also be asked to train your employees on:
- how to communicate with people with various types of disabilities;
- how to interact with people with disabilities who use assistive devices or require the assistance of a guide dog, other service animal or a support person;
- how to use equipment or devices available at your premises, that may help people with disabilities access your services, such as TTY telephones, elevators, lifts, accessible interactive kiosks or other technology;
- what to do if a person with a disability is having difficulty accessing your services;
- protocol to take if service normally available to the disabled is temporarily not available.
General knowledge .... click here ......
Government check list - less than 20 staff
Government check list - when your operation has more than 20 staff
Wednesday, December 07, 2011
Motorcade
Bart from Motorcade was in and we discussed a few things. First when looking up parts on their site the on hand Qty actually shows per car QTY. Go to cart to see actual on hands. They also accept returns collect. Please don't abuse this.They also prepay on $150.00 so that make a difference on some high dollar items that we pay a % (canusa) for freight.
Tuesday, December 06, 2011
Streamlining RGA's with Auto Sense ....
Had a good chat with Lorie - who handles RGA's at Auto Sense .. and learned a new acronym for PITA ( click the link to see ) ...and luckily we ( our 3 stores do not qualify )
Anyways -- here is ONE change we would like you to con side and do ( if you consider and decide to NOT DO --then TELL Greg H with reason why ) ......... start e-mailing in RGA requests to Auto Sense
The e-mail address is annual returns (at) modernsales.ca ( we write it this way so other PITA's don't junk their e-mail address with wonderful offers or riches and or body part extensions.
Under what circumstances will a RGA process slow down ....
-during November - when many jobbers flood the system with their annual return for that year (deadline)
-during Jan ( only for 2012 ) with their new computer system - new computers are always problematic
-Apil-May with the large amounts of 'show' orders .... this years show is in Calgary/Banff & I believe Ryan is going
Other times you should see RGA's proceed with normal speed.
Appreciate your comments - next staff meeting at Auto Barn this coming monday ... idea's ?
Anyways -- here is ONE change we would like you to con side and do ( if you consider and decide to NOT DO --then TELL Greg H with reason why ) ......... start e-mailing in RGA requests to Auto Sense
The e-mail address is annual returns (at) modernsales.ca ( we write it this way so other PITA's don't junk their e-mail address with wonderful offers or riches and or body part extensions.
Under what circumstances will a RGA process slow down ....
-during November - when many jobbers flood the system with their annual return for that year (deadline)
-during Jan ( only for 2012 ) with their new computer system - new computers are always problematic
-Apil-May with the large amounts of 'show' orders .... this years show is in Calgary/Banff & I believe Ryan is going
Other times you should see RGA's proceed with normal speed.
Appreciate your comments - next staff meeting at Auto Barn this coming monday ... idea's ?
Subscribe to:
Posts (Atom)