Muck boots data has been updated .....
-the CSA approved steel toe ( #XAS-532-CHS-CSAA-10 ...and larger ) is now in system
-we also added all SPECIAL ORDER boots - to make make quoting easier ... there is a question on pac qty --some ( many ? all ? ) may need to be ordered in CASE QTY ....watch for more details
-UPC data updated ....
Tuesday, December 27, 2011
Thursday, December 22, 2011
Payroll
Wednesday, December 21, 2011
Interstate Dry Cell Batteries - available soon
See you manager ( and he should see Ryan - who - yet again is doing point work on this project ) -- XIS PNCode 5 -- odd ball and dry cell batteries ... we have 350 of the most popular sku;s in the system now
Example - XIS DRY0003 is a 8 pac of AA batteries .... see image
Problems - we still need to correct the missing EHC enviro fees and to add the UPC 12 digit code ( may be easier to TYPE the UPC code than figure out the part # of a sku ...time will tell )
Brand new in system -- just updated minutes ago
Example - XIS DRY0003 is a 8 pac of AA batteries .... see image
Problems - we still need to correct the missing EHC enviro fees and to add the UPC 12 digit code ( may be easier to TYPE the UPC code than figure out the part # of a sku ...time will tell )
Brand new in system -- just updated minutes ago
Wild Card Searches
Please read this post on the Exploris Blog ....click here ......
And Please read this post .... a follow up to the first ..... click here .....
And remember - just because someone says it can;t be done -- maybe they are wrong ... get a 2nd opinion
And Please read this post .... a follow up to the first ..... click here .....
And remember - just because someone says it can;t be done -- maybe they are wrong ... get a 2nd opinion
Tuesday, December 20, 2011
Public atta boy ...for Ken
Ken was asking me if I could see about a fix to EXPLORIS to solve a problem .... I told him --CALL THE HELP DESK ... lately I have been pushing MORE STAFF to learn how to call the help desk and get their problem solved ... and ...Ken did it and helped EVERYONE ...
atta boy ... Ken
Here is what he wrote back afterwards
...... I called the Exploris held desk this morning regarding the lengthy pause between the time you finalized an invoice and the time when it actually started to print, sometimes as much as 10 to 12 seconds. Just got a call back from them and the problem seems to be fixed. Said it could have been caused by maintenance or licensing updates being done on their servers. Please let me know if you notice it happening again. Thanks. Ken N
atta boy ... Ken
Here is what he wrote back afterwards
...... I called the Exploris held desk this morning regarding the lengthy pause between the time you finalized an invoice and the time when it actually started to print, sometimes as much as 10 to 12 seconds. Just got a call back from them and the problem seems to be fixed. Said it could have been caused by maintenance or licensing updates being done on their servers. Please let me know if you notice it happening again. Thanks. Ken N
Thursday, December 15, 2011
Motorcade
One more bit about Motorcade. They carry Walker and they give us little better deal than World and if happens to be worth $150.00 or more shipping is free. (If it is close you may find something else to put it over the top and save shipping)
Wednesday, December 14, 2011
AC Delco E-cat with PICTURES
Hat Tip to Neil from Petes Paint for mentioning the new addition to the CanUsa Warehouse e-cat -the Illustrated AC Delco e-cat .... see images .....
Tuesday, December 13, 2011
Staff Meeting schedule
more Manager involvement in meetings....
this will also be posted in Google Calendar ( your manager has access to see this ) ... upcoming schedule for what store hosts the staff meeting ... this change will get us to Petes 25% of time and to Auto Barn 25% of time as a minimum.
So we don't look like this cartoon - better print this page ...eh?
Jan - Pete
Feb - Ryan
March - Greg G ( moved to 3rd Tue - with MEG clinic )
April - Rhonda
May - Pete
June-Ryan
July- Greg G
Aug - Rhonda
Sept - Pete
Oct - Ryan - 3rd Monday ( to miss Thanksgiving )
Nov - Greg G - probably 3rd Monday to avoid accountants
Dec -Rhonda
Monday, December 12, 2011
whats new at CARQUEST DIRECTHIT by Identifix
New OEM data ... and some new pricing ... extra $15/month to pay for this.... their claim of .....
The same factory information from the “Big 6” OEM
websites would cost you nearly $1,000 a month.
More details on CARQUEST DirectHit to follow -- and in April at staff meeting a demo for all staff .... we have updated the google doc e-cat list to show the youtube channel .... try more video's and see what they can help you with .... support youtube ....
Accessibility for Ontarians with Disabilities Act (AODA) - Help with Compliance
Here are links that can help .... courtesy of CFIB
The new Accessibility Standard for Customer Service comes into effect across Ontario on January 1, 2012. If you have any employees, you will be required to establish policies, practices and procedures on providing goods or services to people with disabilities. You will also be asked to train your employees on:
- how to communicate with people with various types of disabilities;
- how to interact with people with disabilities who use assistive devices or require the assistance of a guide dog, other service animal or a support person;
- how to use equipment or devices available at your premises, that may help people with disabilities access your services, such as TTY telephones, elevators, lifts, accessible interactive kiosks or other technology;
- what to do if a person with a disability is having difficulty accessing your services;
- protocol to take if service normally available to the disabled is temporarily not available.
General knowledge .... click here ......
Government check list - less than 20 staff
Government check list - when your operation has more than 20 staff
Wednesday, December 07, 2011
Motorcade
Bart from Motorcade was in and we discussed a few things. First when looking up parts on their site the on hand Qty actually shows per car QTY. Go to cart to see actual on hands. They also accept returns collect. Please don't abuse this.They also prepay on $150.00 so that make a difference on some high dollar items that we pay a % (canusa) for freight.
Tuesday, December 06, 2011
Streamlining RGA's with Auto Sense ....
Had a good chat with Lorie - who handles RGA's at Auto Sense .. and learned a new acronym for PITA ( click the link to see ) ...and luckily we ( our 3 stores do not qualify )
Anyways -- here is ONE change we would like you to con side and do ( if you consider and decide to NOT DO --then TELL Greg H with reason why ) ......... start e-mailing in RGA requests to Auto Sense
The e-mail address is annual returns (at) modernsales.ca ( we write it this way so other PITA's don't junk their e-mail address with wonderful offers or riches and or body part extensions.
Under what circumstances will a RGA process slow down ....
-during November - when many jobbers flood the system with their annual return for that year (deadline)
-during Jan ( only for 2012 ) with their new computer system - new computers are always problematic
-Apil-May with the large amounts of 'show' orders .... this years show is in Calgary/Banff & I believe Ryan is going
Other times you should see RGA's proceed with normal speed.
Appreciate your comments - next staff meeting at Auto Barn this coming monday ... idea's ?
Anyways -- here is ONE change we would like you to con side and do ( if you consider and decide to NOT DO --then TELL Greg H with reason why ) ......... start e-mailing in RGA requests to Auto Sense
The e-mail address is annual returns (at) modernsales.ca ( we write it this way so other PITA's don't junk their e-mail address with wonderful offers or riches and or body part extensions.
Under what circumstances will a RGA process slow down ....
-during November - when many jobbers flood the system with their annual return for that year (deadline)
-during Jan ( only for 2012 ) with their new computer system - new computers are always problematic
-Apil-May with the large amounts of 'show' orders .... this years show is in Calgary/Banff & I believe Ryan is going
Other times you should see RGA's proceed with normal speed.
Appreciate your comments - next staff meeting at Auto Barn this coming monday ... idea's ?
Wednesday, November 30, 2011
Tuesday, November 29, 2011
play with WEB-LINK2
we have always ENCOURAGED our staff to PLAY with web-link2 .... get a customer sign-in or we can get you your own ...
PLAY down the LEFT HAND side of the page --see what is free and what is an extra fee ( we just mentioned this to Joe Kneer --why not flag the FREE items - example if you start at Labor - you may stop before you get to Fluid Spec's --thinking they are all FEE and nor FREE... but see image of fluid spec's
Some of the parts at the bottom PO History ( ? ) and Invoices and Statements are not meant for independent CARQUEST Jobbers ...so you wonder why they would show --so did I when I also asked that question of Joe
Summary --how can you make better use of the fluid spec's ....
Note -- don't; even ask me about the OEM part number for the Manual Tranny fluid ... what a piss off our INTERCHANGE is so weak --you caN GOOGLE THIS PART # to find an equiv ... and we wait for the interchange to improve ... and in fact --why would our CQ part # not show in the column for manual tranny fluid ?? One would think ...
PLAY down the LEFT HAND side of the page --see what is free and what is an extra fee ( we just mentioned this to Joe Kneer --why not flag the FREE items - example if you start at Labor - you may stop before you get to Fluid Spec's --thinking they are all FEE and nor FREE... but see image of fluid spec's
Some of the parts at the bottom PO History ( ? ) and Invoices and Statements are not meant for independent CARQUEST Jobbers ...so you wonder why they would show --so did I when I also asked that question of Joe
Summary --how can you make better use of the fluid spec's ....
Note -- don't; even ask me about the OEM part number for the Manual Tranny fluid ... what a piss off our INTERCHANGE is so weak --you caN GOOGLE THIS PART # to find an equiv ... and we wait for the interchange to improve ... and in fact --why would our CQ part # not show in the column for manual tranny fluid ?? One would think ...
Rotor Spec's --- what do you know ....
Jen from Auto Barn sent me a note late last week - asking for idea's on how to get rotor spec's ...she has a customer who keeps calling her and having her look them up ...
Here is what awe have found so far ....
Paper - to date ( a few days into ) the data comes from Motor. Suppliers like Affinia have STOPPED providing this info for FREE and now charge for their book. The current booklet # is #4281BPI.
Now -- get this - we were originally told this was $13 and change from CARQUEST --I see the price in our system today is $7.01 ( part BDR 4281BPI --- IGNORE what the system says to sell for - always sell at COST for something like this ) .... or call Affinia and use our Auto Sense account ( could get tricky ... but that is another story .... for ...see reply from rep ...
These used to be a "free" item up until this past year. They now cost $2.95 per book (our cost) and are available from the order desk @ 1-800-211-1426 ext.3373. The part number is 4281BPI. The spec guides are actually published by Motor Information Systems. We just put our own cover on it. I'm not sure if Motor Information Systems have an electronic version or not. Their web site is www.motor.com
update on paper --got a copy from CARQUEST --the published date is 2007 ...returning it today ...so if you order one - hope you get a newer version .... like 2011?
WEB Based - still trying to get more options on web based .... but here is a cute side story ....
What ???? The Image represents what you just saw ..... so we have written the Image guys in Raleigh to ask them why the 'standard image' is not standard ...
HINT -- you might want to BOOK MARK the better URL ( do you know what a URL is ... if not CLICK HERE ) ...and share with any customers who can benefit .... and show them how you can CHANGE the LINE and the PART# to get different spec's ....
Monday, November 28, 2011
what good Stocking Stuffer ....
every year we need to identify what is a REALLY GOOD value for Christmas ... look at this ... from NorTool ...click here for the page and yes --the price show is RETAIL ...at $3.60 retail someone ( no names but he writes this blog ) has 6 as stocking stuffers. They take AAA ( included ) and remember to remove the paper shield - and you are ready to go ....
Part # is XXX-NOR-24-476 ( we think --the problem with manually written ones is getting it consistent ...right )
Part # is XXX-NOR-24-476 ( we think --the problem with manually written ones is getting it consistent ...right )
CFI web site -- in the clear .... wow ....
Just a reminder that 95% of all the stuff ( and 100% of what we and our customers need ) for CFI Connect - click here to go ) is not in the clear -- it FINALLY ( gee - 5 years of crap requiring a user name and password --has it really been that long ...smile ) in the CLEAR
Now --to get the process of fleet surveys set up on google doc's or equiv ... start the 5 year clock ...
Now --to get the process of fleet surveys set up on google doc's or equiv ... start the 5 year clock ...
Thursday, November 24, 2011
UPC data -- 11 or 12 digits ?
Talking with Normand from CARQUEST - they only use 11 digits ( they ignore the last digit ) on the UPC code .... whereas suppliers like Auto Sense use all 12 digits ... oh boy ....
I have ordered a sample scanner for each store -- watch for it to arrive .... as our training in UPC continues...
The images shown here are from our F-8 Data screen .... hot the UPC setup button at the bottom of the screen to see this ... go TRY IT.
I have ordered a sample scanner for each store -- watch for it to arrive .... as our training in UPC continues...
The images shown here are from our F-8 Data screen .... hot the UPC setup button at the bottom of the screen to see this ... go TRY IT.
Tuesday, November 22, 2011
Watch for new sku's in CBC battery charger line
a few weeks ago we requested a refresh in CBC as we noticed that Canada was missing the replacement data from the old supplier ( Midtronics) to the new supplier ( Schumacher ) ...so that is updated ... now we tried a move-up. Normally RETAIL type lines ( non-application parts ) are left to the store manager to keep up to date ( see recent changes in count list - where we count retail lines more in winter - when Managers have more time to REVIEW and make changes ) ...normally ... but I thought --what the heck -- lets try the Exploris moveup ( usually bad news --since moveup has NO DESCRIPTIONS - so I am not quite sure what I am adding -- and in this case we are missing many pictures ( note sent to Ed R to ask if get fixed ) .... anyways .... long storey ... watch for new sku's coming in ....
The image is good example of a part missed by store -- the sales numbers came from the preceding OLD supplier ... Petes is getting a new sku ( the salmon colour tells you that is is NOT in their ACTIVE system ) -- happy selling battery chargers ...
The image is good example of a part missed by store -- the sales numbers came from the preceding OLD supplier ... Petes is getting a new sku ( the salmon colour tells you that is is NOT in their ACTIVE system ) -- happy selling battery chargers ...
Payroll
E-Cat -- a time to be careful ....
Have noticed that some parts ( working on hub bearings lately ) can show up in one part type but MAY NOT show in a similar part type --see image ....
ALSO -- some hub bearings may show up as KITS ... and as such may be at the bottom of a page .... take a look around when you are quoting parts -- you may miss an option that is available --- go try a vehicle when you have time --and see for yourself ....
This problem has been reported to Brian Wiggs.
ALSO -- some hub bearings may show up as KITS ... and as such may be at the bottom of a page .... take a look around when you are quoting parts -- you may miss an option that is available --- go try a vehicle when you have time --and see for yourself ....
This problem has been reported to Brian Wiggs.
Monday, November 21, 2011
XCR line of econo hub bearings
the XCR line of Econo Hub Bearings -a line that Greg Guyitt has championed for a while -- is changing ... they are switching to NT + BCA type part number
The data has been updated in our system
We have requested the E-Cat data be turned on -request went to Brian Wiggs today - may take a day or two .... NOTE -- using the OLD part numbers we didn;t have E-Cat ...so this is a HUGE benefit ... as linking them is such a pain ... and Greg at A Barn will be deleting OLD links to avoid excessive duplication in E-Cat ( speaking of Dup's --I noticed the REAR hub bearings in BGS are duplicated - asking Brain Wiggs to correct )
Greg thinks highly of the line - see your store manager to see what he is planning on doing ( or not doing - his call ) this may significantly reduce your BRG stock .... it has NO change on BGS -- our premium line
Image is the new box for XCR
The data has been updated in our system
We have requested the E-Cat data be turned on -request went to Brian Wiggs today - may take a day or two .... NOTE -- using the OLD part numbers we didn;t have E-Cat ...so this is a HUGE benefit ... as linking them is such a pain ... and Greg at A Barn will be deleting OLD links to avoid excessive duplication in E-Cat ( speaking of Dup's --I noticed the REAR hub bearings in BGS are duplicated - asking Brain Wiggs to correct )
Greg thinks highly of the line - see your store manager to see what he is planning on doing ( or not doing - his call ) this may significantly reduce your BRG stock .... it has NO change on BGS -- our premium line
Image is the new box for XCR
Options - for problem parts
I was using some glue on the weekend --and noticed this ...
The part # was hand written on the part .... in this case Seal All Glue that we get from Auto Sense ( since CARQUEST doesn't bother importing - so only USA jobbers get ... but it has been a good selling sku and we like to stock it )
BUT --there is also a UPC code on it .... but we don;t have scanners ... I was wondering .....
What happens when you update data in EXPLORIS with UPC codes ( which we are doing for all new price updated on X lines and most parts in CARQUEST should ( err ..should ?) have a UPC code data
Well -- it works .... have a question why we seemed to duplicate this UPC in this example - there on Seal-All did NOT duplicate .... it might have been something to do with the part was originally manually written up ( hint - no dash between the 156 sub line and the part # ... or it was preciously manually added ... we are asking for a report to list all parts and their UPC data .... we are still waiting ... the duplicate data leads to the same part --you would have a tougher problem on a UPC code updating to a different # --we have LOTS to learn about UPC codes ....
The UPC data is on a separate pane in the F-8 Part info window --
So --go try this ..... grab a part and type in the UPC code # ..
hint -- pick a CQ part for now --or Seal-All glue ....
Wednesday, November 16, 2011
One more thing -- TPMS learning course
OK -- so you know EVERYTHING about TPMS - eh ?
At a recent staff meeting we followed up on a n e-mail sent to all salesmen on the Camel-Schrader 'universal' TPMS ... and Neil mentions - oh sure - CARQUEST has that .... so I write the buyer and he sends me a reply that shows HOW LITTLE WE KNOW about TPMS .... we really appreciate being told and allowing us to get smarter.
Look at the images ( from a power point presentation ) --they get up up to speed pretty quickly. As always - click to enlarge.
A non-replacable battery ... hmmm ... I love things that make you go 'hmmm '
There are 4 sku's in the -- no quite UNIVERSAL -- think of these as MULTI-VEHICLE .... In aprox order of sales
TPS SE10001 ( the 315 mz sensor )
TPS SE10004 ( the 434 mz sensor )
TPS 1204A ( Toyota & Lexus )
TPS 1206A ( Hyundai & Kia )
I called and talked with my favourite helper (Thanks Mike) and have the movement code improved - so the stock levels will improve ...and I have set a stock level of 4 for EACH STORE ... please keep these at at least this level for 12 months .... these will probably be back ordered as the warehouse will take some time to ramp up stock levels....
SALESMEN -- get out there and show these to your accounts ...... and maybe you need to bone up on the EZ-Sensor data from Auto Sense as well - as a back up click here for web site
Of course I updated the supplier e-cat links on the google doc's so if you want to find the DILL or REDI-Sensor wen sites ( and video's ! ) --- check out our help page --this is why we invest so much time and expense to keep you smarter .... the next step is yours .....
PS - our sales in TPMS are way under average .... especially if you are in a town that starts with E and ends in X .... look out Joe --more sales mean more taxes you will have to pay .... a good OUCH ..eh?
Look at the images ( from a power point presentation ) --they get up up to speed pretty quickly. As always - click to enlarge.
A non-replacable battery ... hmmm ... I love things that make you go 'hmmm '
There are 4 sku's in the -- no quite UNIVERSAL -- think of these as MULTI-VEHICLE .... In aprox order of sales
TPS SE10001 ( the 315 mz sensor )
TPS SE10004 ( the 434 mz sensor )
TPS 1204A ( Toyota & Lexus )
TPS 1206A ( Hyundai & Kia )
I called and talked with my favourite helper (Thanks Mike) and have the movement code improved - so the stock levels will improve ...and I have set a stock level of 4 for EACH STORE ... please keep these at at least this level for 12 months .... these will probably be back ordered as the warehouse will take some time to ramp up stock levels....
SALESMEN -- get out there and show these to your accounts ...... and maybe you need to bone up on the EZ-Sensor data from Auto Sense as well - as a back up click here for web site
Of course I updated the supplier e-cat links on the google doc's so if you want to find the DILL or REDI-Sensor wen sites ( and video's ! ) --- check out our help page --this is why we invest so much time and expense to keep you smarter .... the next step is yours .....
PS - our sales in TPMS are way under average .... especially if you are in a town that starts with E and ends in X .... look out Joe --more sales mean more taxes you will have to pay .... a good OUCH ..eh?
Tuesday, November 15, 2011
new DORMAN 'Dealer Only' Part booklet available
The new Vol#3 booklet is available - Ryan has copies for all stores. Click here for the PDF Link.
We have asked Vince Salfi if he would NOT stonewall the distribution of Dorman booklet thru CARQUEST - you will remember that Peter McNally would go out of his way to stop the distribution -- how brain dead is that action.
Remember that any parts CARQUEST is slow on adding has already been added by that fast crew at Auto Sense.
Please make sure you read this and get it into the hands of your customers ASAP
We have asked Vince Salfi if he would NOT stonewall the distribution of Dorman booklet thru CARQUEST - you will remember that Peter McNally would go out of his way to stop the distribution -- how brain dead is that action.
Remember that any parts CARQUEST is slow on adding has already been added by that fast crew at Auto Sense.
Please make sure you read this and get it into the hands of your customers ASAP
Oil Charts for ODD BALL applications
Overheard a customer ask us for the oil spes'c on a sky lift the other day -- made me think ... why can;t we have that data ...
Write Kyle as SMH -- they don't have
Ask Neil from Shell and he shows us this link .... click here Click on one of the outlines to pick what you need -- still no skyjack ... but will keep asking ...
This data updated on our Google Doc Supplier E-Cat link page -- please try it - we have been adding more data almost daily
Write Kyle as SMH -- they don't have
Ask Neil from Shell and he shows us this link .... click here Click on one of the outlines to pick what you need -- still no skyjack ... but will keep asking ...
This data updated on our Google Doc Supplier E-Cat link page -- please try it - we have been adding more data almost daily
Papco Clam Shell sku's
Quietly ...in the night -- CARQUEST adds parts and forgets to tell us Jobbers -- quell surprise ?
Sample sku's listed above --see you manager if you want to add spinner rack. Picture is close - not exact
D&T ( aka Ryan ) has ordered the display
Note - CARQUEST may have added the sku;s - they have NOT yet added stock - won;t Bill Strong be impressed when we order the first stock re-order as 'Tie Up' ...smile .. ..
009-039 | Imperial - Hex Capscrew Grade 8 UNC |
848-220 | Hex Machine Screw Nut SS |
009-001 | Metric - 10.9 Hex Capscrew Bare |
009-002 | Metric - 10.9 Hex Capscrew Bare |
009-027 | Metric - 10.9 Hex Nut Bare |
009-046 | Imperial - Hex Capscrew Grade 8 UNC |
009-229 | Metric - 8.8 Hex Capscrew Coarse Thread Pltd |
009-442 | Fluid Flow - Pipe Plug |
009-092 | 18.8 Stainless Steel - Hex Capscrew |
Sample sku's listed above --see you manager if you want to add spinner rack. Picture is close - not exact
D&T ( aka Ryan ) has ordered the display
Note - CARQUEST may have added the sku;s - they have NOT yet added stock - won;t Bill Strong be impressed when we order the first stock re-order as 'Tie Up' ...smile .. ..
Wednesday, November 09, 2011
Universal Fuel Pumps - update
CARQUEST updated the sub line ( PN Code ) they host their universal fuel pumps in - we don;t know much more than that .... so we thought we would go of a walk and see .....
There is no official FACET youtube.com channel but there are multiple Facet video's posted ( while we wait for the factory channel ) .... too bad if you are reading this from CARQUEST - we have tried to get youtube unblocked .... but ... it takes time .... YOUTUBE video's for FACET fuel pumps
We have updated the google doc supplier e-cat list to include Facet Fuel pumps sold under CPF-14 >> click here for the main page of products ...
.. click here for a NEAT CARQUEST to FACET cross reference - handy as CQ changes their part numbers to annoy us jobbers ( I think that is the only reason .. ? smile ...wink ...nudge .... WTF ! )
A new part # CPF 40501 was added to all stores --see the cross reference link above to see the difference ... a mvt code 6.2 - it sells in others stores ... somehow they can use the 3 year old paper cat whilst we wait for the long rumoured PDF updated copy .... hope springs eternal.
There is no official FACET youtube.com channel but there are multiple Facet video's posted ( while we wait for the factory channel ) .... too bad if you are reading this from CARQUEST - we have tried to get youtube unblocked .... but ... it takes time .... YOUTUBE video's for FACET fuel pumps
We have updated the google doc supplier e-cat list to include Facet Fuel pumps sold under CPF-14 >> click here for the main page of products ...
.. click here for a NEAT CARQUEST to FACET cross reference - handy as CQ changes their part numbers to annoy us jobbers ( I think that is the only reason .. ? smile ...wink ...nudge .... WTF ! )
A new part # CPF 40501 was added to all stores --see the cross reference link above to see the difference ... a mvt code 6.2 - it sells in others stores ... somehow they can use the 3 year old paper cat whilst we wait for the long rumoured PDF updated copy .... hope springs eternal.
Thursday, October 20, 2011
Payroll
a nice touch -- keep list of vehicles up to date
For your Cash Customers --we hope that you start the process off by FIRST asking for their phone # ... then all sorts of good things start to happen ....
One small point -- at some point your cash customer will sell a car and trade up -- so instead of asking which Chev Malibu ... your 2010 or your 1995 .... and having to have the customer say -I sold the 95 and got the 2010 ... all the time --go in and remove the now OBSOLETE vehicle .. we have mentioned this to Shawn and Debbie & Ken ( covering all 3 stores ) and asked them to ensure staff UNDERSTAND what we are trying to do .... a nice touch appreciated by our cash customers we think.
One small point -- at some point your cash customer will sell a car and trade up -- so instead of asking which Chev Malibu ... your 2010 or your 1995 .... and having to have the customer say -I sold the 95 and got the 2010 ... all the time --go in and remove the now OBSOLETE vehicle .. we have mentioned this to Shawn and Debbie & Ken ( covering all 3 stores ) and asked them to ensure staff UNDERSTAND what we are trying to do .... a nice touch appreciated by our cash customers we think.
Wednesday, October 12, 2011
Exploris -- does it make it easier on countermen ?? #1937257
Call #1937257 to add a extra field to the lower right of tyne PART HISTORY screen -- either the ACTUAL QTY that the warehouse sets to keep ( re-order level ) or a more generic YES or NO ...does the warehouse stock ....this part ...once we know they don;t --we can see if it is worth our effort to request them to ADD the part based upon the vehicle application ....
Come on -- does Exploris make it easier on countermen ??
This point came up in a conversation with Greg Guyitt on Walker exhaust and with Pete for Calipers .... gee ...this could save a bunch of time and effort .... and while we are at it -- how about WAREHOUSE LOST SALES as an extra filed -- they have the room ... OK - Dane -- your move ....
Come on -- does Exploris make it easier on countermen ??
This point came up in a conversation with Greg Guyitt on Walker exhaust and with Pete for Calipers .... gee ...this could save a bunch of time and effort .... and while we are at it -- how about WAREHOUSE LOST SALES as an extra filed -- they have the room ... OK - Dane -- your move ....
Wednesday, October 05, 2011
Gojo rebate coupons arrived at D&T ...not sure if this is the first time we have seen them - but since the special started on Aug 31 .... certainly high time to arrive!
Note - the #2356 is replaced by 2356-04 --it is properly linked in Exploris -- but if you try to find the hand-wipes - you need to remember the suffix - 6396-06 for the 72 count tub
Note -- stock levels have been set for ALL stores and price stickers et to print ...
Note - the #2356 is replaced by 2356-04 --it is properly linked in Exploris -- but if you try to find the hand-wipes - you need to remember the suffix - 6396-06 for the 72 count tub
Note -- stock levels have been set for ALL stores and price stickers et to print ...
Save the Date!
Wednesday, September 28, 2011
AS DC #448 Wipeco Rags
Added 6 sku's ( click the image to enlarge ) to ALL 3 stores - look for your store manager to review and see what they want to promote. We are hoping this will replace a helper skelter supply - to standardize and also provide GREAT customer value.
These will be on your next order from Auto Sense .... when you cut a PO#
The Power Point flyer is in your DROPBOX folder - set all 3 stores on one flyer as a test ...salesmen ...do you like it ? PS - Salesmen - your accounts will get a LOWER price than listed here .... feel free to modify the powerpoint flyer.
These will be on your next order from Auto Sense .... when you cut a PO#
The Power Point flyer is in your DROPBOX folder - set all 3 stores on one flyer as a test ...salesmen ...do you like it ? PS - Salesmen - your accounts will get a LOWER price than listed here .... feel free to modify the powerpoint flyer.
RV anti-freeze -- more than you wanted to know ?
I asked some at D&T what the difference was in ANT 15-334 and 15-384 and got a muffled reply ...so shot Record Chemical a note
---- Greg, 15-384 has corrosion inhibitors for metal protection( copper), 15-334 does not, good for poly pipe only
---- Greg, 15-384 has corrosion inhibitors for metal protection( copper), 15-334 does not, good for poly pipe only
Images - 15-334 is pink and 15-384 is purple ... prices range from Acklands $9( better sku ) to Home Depot $5 for the cheap ...
Here are some links if you want more info ....
Now-- you know the rest of the storey ....
Tuesday, September 27, 2011
Christmas Party
Monday, September 26, 2011
some line you just KNOW are NEAT ....
so - who shares my enthusiasm for lines you liked the second you saw then .. one is BUYERS PRODUCTS .... Line # 577 from Auto Sense warehouse. ( click link )
On a recent thread on the Auto Sense message board someone asked for non-skid tape ..... we have these two sku;s in our EXPLORIS data data ..... 2" x60 (XAS-577-AST60) and 4"x60 (XAS-577-AST460) ...they have since added the 6" x 60 tape but we don;t have part # until our next price update
Idea's on how you can sell more in this line ...
ps - we linked the Google Doc supplier E-cat data with the Buyers YouTube video channel as well ... more and more suppliers are understanding the POWER of good 3 minute product info video's ... this will only get better as time goes on ... If you see a good video channel ( know what this means??) - please link it on the google doc page.
On a recent thread on the Auto Sense message board someone asked for non-skid tape ..... we have these two sku;s in our EXPLORIS data data ..... 2" x60 (XAS-577-AST60) and 4"x60 (XAS-577-AST460) ...they have since added the 6" x 60 tape but we don;t have part # until our next price update
Idea's on how you can sell more in this line ...
ps - we linked the Google Doc supplier E-cat data with the Buyers YouTube video channel as well ... more and more suppliers are understanding the POWER of good 3 minute product info video's ... this will only get better as time goes on ... If you see a good video channel ( know what this means??) - please link it on the google doc page.
Thursday, September 22, 2011
a year latter -- and we are still waiting ....
===== just a follow up from nearly a year ago -- yep -the part is still not in CARQUEST ( Canada ) ...and that is after we wrote several e-mails to various product managers and exec's .... go figure .... first to market ... still need to start practicing that ==========
Greg Guyitt mentioned a GREAT NEW PRODUCT from OTC OTC MLR-9336a
- new Chrysler APPROVED Transmission and Transaxle Dip Stick for
vehicles without factory installed Transmission Fluid Dip Sticks. Special Dip Stick
must be used to ensure proper Automatic Transmission Fluid Levels.
Specifically designed for Chrysler, Dodge, Jeep® and Volkswagen vehicles with
NAG1, 42RLE, Continuously Variable Transmissions (CVT) and 62TE Transaxles.
CARQUEST ( as of 10-18-10 ) does NOT have the part # in their system - but Auto Sense does ( out of stock as one of you bought them all - but will get more ) -- expensive - but that is what it takes until someone like Dorman can figure out the way to make them and avoid any legal issues. -- Good catch Greg.
Greg Guyitt mentioned a GREAT NEW PRODUCT from OTC OTC MLR-9336a
- new Chrysler APPROVED Transmission and Transaxle Dip Stick for
vehicles without factory installed Transmission Fluid Dip Sticks. Special Dip Stick
must be used to ensure proper Automatic Transmission Fluid Levels.
Specifically designed for Chrysler, Dodge, Jeep® and Volkswagen vehicles with
NAG1, 42RLE, Continuously Variable Transmissions (CVT) and 62TE Transaxles.
CARQUEST ( as of 10-18-10 ) does NOT have the part # in their system - but Auto Sense does ( out of stock as one of you bought them all - but will get more ) -- expensive - but that is what it takes until someone like Dorman can figure out the way to make them and avoid any legal issues. -- Good catch Greg.
Wednesday, September 21, 2011
new line - Richlu in XAS
Auto Sense clothing line Richlu has been added as XAS-219. Greg Guyitt at Auto Barn is doing the initial work on the line. Watch for more details. Data is in your Exploris NOW. Google Doc for supplier E-Cat has been updated as well as Plaxo for your address book info and contact phone numbers etc. The line names are TOUGH DUCK and WORK KING .... click here to go to their web site....
Monday, September 19, 2011
Using the WRONG Web Browser with PRS
Greg Guyitt mentioned he is confused at PRS ( Product Resolution System ) when it tells him he has a part # with EXISTING KNOWN PROBLEMS ( see first image ) but can't see the other issues.
The second image is on a web browser without the KNOWN PROBLEMS --and you can see the existing problems ... if you are reporting the same thing --you can confirm that ... BUT ...if you have a NEW problem with that part then continue and post as such.
IE8 and Chrome are known problems for PRS ( as of this date ) ... Foxfire and IE 7 or older or Mac Safari work fine. We hope that CARQUEST gets this problem fixed on IE8 --as who wants to use an older web browser ( and the related known security issues )
CLICK on images to ENLARGE ... go ahead ... it makes it so much easier to see what we are trying to TELL YOU.
Payroll
I will be doing payroll on Wednesday, September 28th. Please have all timesheets and vacation/sick days sent in for the afternoon of Tuesday, September 27th.
Payroll will be deposited on Friday, September 30th.
If you want vacation pay released on your month end cheque please let me know ASAP.
Thanks,
Rhonda
Thursday, September 15, 2011
Learn SHOW ME THE PARTS ,,,,
I am asking EACH store manager to make an account for their store (requires an e-mail account so the sale(at)store name(dot)ca would make sense ....
Get ALL counter staff to look in all nooks and crannies of this web site --see image for examples of data you might find helpful
Second - look at the Google Doc page >> Supplier E-Cat links ( this is a significant HINT -- if you are a counterman and do NOT know how to access this .... ouch on a bonus .... /hint ) for KYB --- do you see the difference in the two links ....
MORE on this at future meetings .... this is HUGE for our future success.
Monday, September 12, 2011
DEAD PARTS - how to handle them in a Computer that ....
We know that EXPLORIS can not ( yet ... or ever ?? ) delete obsolete parts .... until they figure out how to handle --we are asking that you move the part to a PN code ( sub line ) 999 ....
You will need to make the PN code for a line for the first part you move ... after that it is set
Thanks to all who help ......
Subscribe to:
Posts (Atom)