Fast & Easy way for Warranty Info--- NOT JUST YET -- but soon

We will eventually get a GREAT way to to verify warranty for various product lines. The USA Jobbers have it now -- and we have requested the SAME THING that they have ... seems only fair ....no?

Stay tuned

Picture # 1 is the look up box ( click on any image to bring up larger )
Picture # 2 is the results of the ACC line of compressors

I thought it was pretty neat -- and the 1-800 numbers are also handy ---sure wished we could get the same stuff that the USA Jobbers get --when they get it .... ah ...us Cdn Jobbers -- we are so much the typical Canadian .... quiet and meek .... damm ....

Month End/Year End

I will be in on Saturday for month end. Please make sure that you run off POS as per usual. Pete's and Auto Barn please send up all invoices to be put in order. Make sure that all receipting and returns are done before Saturday. Make sure part numbers are readable on the return slips I will be valuing them for year end. Any questions call me.

Payroll

I will be doing payroll tomorrow. If you have not done so already please forward all sick and vacation days and send in your time sheets.

From Ken Niefer

BRK H7204 combi kit fits '95 to '03 Windstar.Has anyone had complaints about one of the springs (grey onein the middle of picture) being too short? One customer hasput these kits on 2 different vans and said that particulrspring is about 1/4" too short and should have an additionalbend in one end. Will wait a day or 2 for comments beforedoing a product feedback form.kn

PAPCO - next pac bolts and screws

The picture shows the OLD STYLE and two pacs from the new style of packaging - Papco expects to have all converted and a NEW LAUNCH for mid-late fall

These parts are in our system --if you need something now-- order it

sample parts like 004-780 10 x 3/4 Philips tapping screw
002-045 Metric M 7 x 20 ( 5 to a pac )

Idea's ?

Salesmen -- see CTI Blog

Salesmen --see CTI blog for the downloadable poster and info for the customers right to choose his repair shop

Cross Drilled Rotors

What should we be doing with CROSS DRILLED Rotors?

Auto Barn stocks these ... fyi
XXX ROT55036EP CROSS DRILLED ROTOR
XXX ROT55039EP CROSS DRILLED ROTOR
XXX ROT55040EP CROSS DRILLED ROTOR
XXX ROT5580EP CROSS DRILLED ROTOR

What is your store doing?
How should we link ( or not to link ) ?
Who is the better source for cross drilled?

TPMS Cat posted on CTI blog

The 12-15-2006 copy # TPS C-266 is posted on our sister BLOG for the CTI guys --- go there and grab a copy for yourself --while we figure out why we never saw the paper copy ... hmmm ....

You do remember how to get there

TPMS signs & Posters

See images -- we are requesting that CARQUEST Toronto correct prices and we will be ordering some of these. Many customers do NOT wnat to pay for posters and signs -- but - there is a cost. Either they buy the product and we credit back the sign and poster cost as a percentage -- or they buy the REFILL KIT # 20497 on sale now for $194.95 --or they pay the NET COST -- we wantto partner with our customers to all learn and sell proper parts with 'Fit Form & Function'

The price for TPS KTI TPMSIGN should be $3.00 (us$) --so anything within the $3.30 we will find acceptable. The current price of $5.06 is NOT acceptable. Further we will ask that the prices get FIXED for the customers to our exact cost ( they are not as time of posting )

The price for the TPS KTI TPMPOSTER should be $5.25 (us$) -- so again - a 10% spread is acceptable ...the $current $8.74 is NOT. Again we will request that the prices get FIXED so the customer pays the same price as our NET COST.

We will have these on order once the prices are confirmed corrected. idea's to sell more ? See the other post about the MISSING CATALOG.

MOOG has to be MOOG for warranty

There is a memo out list this LIST (click here to download it ) of how to identify the MOOG product

Some are easy - like some products that show gold base ( see image ) or that have MOOG in letters on the boot --however two of the 4 items I tried did not exactly match -- K7241 has no silver base and K7267 has no #60144 stamped in product --for the stock I checked.

Please file this list and watch for updated lists as they become available.

CARQUEST UNIVERSITY is back on line

the CQ University is back on line --see your store manager --we need test subjects to try some courses.

Other jobbers didn't know of this being back on line --seems to be a guarded secret - or some one just forgot to tell us all

Comments on courses.?????

Eventually we will get your OWN user name and log in --so you can take courses and remember where you left off --for now it is a shared 'thing' with the rest of your staff from each single store

---Click Here to go to web site---

moog adjusting sleeves

On moog inner tie rods for intrepids lhs concordes the shops prefer to use es3608s because it has a nut so they can adjust them. The number listed is es3528s.Link to the new number already done.
Joe Brown

Sample e-learning courses for Techs

You have access to sample courses >>>

click here

for CTI participants. Note -- if you are also a TECH-NET shop -- see your sales rep- as you have some of these courses paid for thru Tech-Net.

the above will also be posted on the CTI blog for our customers to see

Shawn Hedley new Tool Manager

Shawn Hedley has accepted the position of Tool & Equipment Manager at the Toronto D.C. Shawn has spent the past fifteen years at our Joint Venture store in Bolton, the past seven of which, as the store manager. Shawn has a great deal of experience and knowledge about CARQUEST, our programs and our culture. He has spent the past month working with Dan Lowry to gain as much Tool & Equipment experience as possible to help him in his new role.

Dan Lowry is going to a JV store as a sales pro (rep)