many new items on CQ-link

after a slow period - there are a few items of notice on the CARQUEST-link.

Note -- often there are notices -- but we have to have all the pieces in the right order. For example the StarBrite marine chemicals was posted earlier - but the data wasn't in the Parts Source CD - so we have to wait for that piece of the puzzle to fall into place

Another problem is the DELAY in getting the sub-line or the line code into our system. We can FORCE the action IF we know what we want --for example we can use 11-2 to request a line code or sub-line to be added ( during the evening usually )

Finally the last problem is when the price comes up with zero's ( 00.00 ) -usually indicating we are missing the billing schedule for the line--a quick call to Angela at 800-828-7404 ext 3020 will solve that for the ext day normally.

Window Tint - CPM
Marine Fuel tanks - SCE
Neoform wiper blades - CWP ( innovision going back )
Nautilus Oil ( Shell brand ) part of QSO

See you store manager for action on these -- appreciate any and all feedback on how you are doing selling these new parts

web link tips - more

What is the difference in NOT FOUND and CALL STORE ?? See image - click on image to make larger

NOT FOUND is --the part is NOT in the DC computer -- we wonder why this happens so often --we encourage the warehouse to LOAD all available parts into their ADIS computer system - this way we know pricing and they can track special orders. Put pressure on Peter McNally and his crew to get all known sku's into the system - happens all too often.

--- or the line code for the part in e-cat is wrong (usually many-all parts in same group do not show - an easy fix - post feedback and Brian Wiggs can fix quickly - this is somewhat rare )

CALL STORE -- the warehouse does not stock -- you will have to try other sources or get Elsa to order direct from Mfg.

Does this make things clearer?

BCH finally in e-cat

The third line of chassis is now in e-cat - the May DVD has updated our files

There are some junk parts in BCH - we have asked what is fix -- but will have to bear with junk for a month or three until fix is found then wait for Activant to get fix updated.

Also NOTE --we do NOT see BCH in WEB-LINK yet -- yes - CARQUEST has been told ---we await the fix....

per car qty on WEB-LINK fixed ....

The Per Car Qty fix for WEBLINK was published on Friday May 25th. Please see instructions in the WEBLINK "Cart" by clicking on the banner in the middle of the screen labeled "Important WEBLINK update". You can also get updated instructions on CARQUEST Link.

There is a 10 page info sheet we can download and review -- paper copies are in your stores mail slot.

End of Month

Please make sure that you run off the POS machines on Thursday May 31st for month end and then continue the normal schedule. Deb and I will be doing statements on Friday.

Updated MILTON products

Please go to the Milton Web Site www.miltonindustries.com
There is a link there to the Catalogue and listing of over 300 items added since 2003 (example Hi-Flow Couplers etc) Push Button Safety Couplers.

We are trying to figure out why we have such an out of date paper catalogue

here is link for complete .pdf cat ........... compete cat in pdf

scholarships

SCHOLARSHIPS AVAILABLE

Deadline approaching quickly!



Marion Roberts Memorial Scholarship

· Applicants must be the dependent child or spouse, of a full-time employee in an active AIA member company in good standing. Confirmation of the parent's/spouse's employment must be provided by the Member Company and be sent along with the scholarship application.

· Applicants must be enrolled in a full-time post secondary program leading to a degree, certificate or diploma at an accredited university, college, technical school or C.E.G.E.P. (Quebec).

Application Deadline: July 31st, 2007


Hans McCorriston Motive Power Machinist Grant Program

· For students pursuing careers as motive power machinists.

· Applicants must be enrolled in the AIA Motive Power Machinist Training Program or a college-level machinist training program within Canada.


Application Deadline: October 15th, 2007

Visit www.aiacanada.com for detailed information or contact

Lisa at (800) 808-2920 ext 227

Email: lisa@aiacanada.com

Completed applications can be faxed to (613) 728 -6021 or mailed to:

Automotive Industries Association of Canada

1272 Wellington Street West, Ottawa, ON K1Y 3A7

Salesman Aid for bulbs

I recently saw a handy chart done by CARQUEST & Wagner for showing the complexity of mini bulbs - Auto Barn had a copy -- we are requesting additional copies for all stores -- PLEASEZZ make sure you post one by the bulb display and get the rest out into the hands of your best customers. See Greg H for top ranking for sku's - lets see if we can get more shops stocking the BP blister pac bulbs. Adam from Community Muffler said it was 'dumb' to wait for the delivery truck when they needed to replace a burnt out bulb -- our shops need better stock on the wide variety of bulbs used in todays vehicles. Action !! ??

WHMIS Training

All staff that handle hazardous material need to have a WHMIS training certificate. One website that offers online training is mhsafety.com. Cost per employee varies depending on how many you need to train. You can purchase 5 units for $158.74 or a single unit for $34.93. The online course takes approx. 1 hour. There are four different sections and they do not need to be completed all at one time. There is a test at the end of each section. Once complete you can print out a certificate of completion. Please talk to your store manager if you need training.

NGK versus AC

We had a trade customer insist on AC spark plugs for a 2003 Buick.We only had NGK iridiums in stock.The customer said he did not want NGK's in a GM.We picked up plugs at the dealer.The best part of the story is they are NGK with a GM part number on them.The NGK logo is also stamped in the metal.The original plugs coming out of the vehicle also carried the NGK logo on them.
Greg

apprentice rebates

see the CTI blog for a new post on apprentice rebates -- thanks

Weather Stripping - new

Here is something brand new -- a full line of weather stripping that is the OEM type rubber called EDPM.

There is a 1-800 number for tech help ( 888-346-7888 ext 3 ) = see your store manager and try some sku's -- NEW

Line in CARQUEST is CPB-- feedback appreciated. We have asked Toronto DC to add the missing CPB 14999 - thanks to Barry for detail work on this.

used oil recycling

Try this link - to see what Que & Western provinces are doing -- Ontario is not here ( well - yet )



----recycle oil in Canada---

Plaxo add on for IE

You can download a add-on for your IE ( Internet Explorer ) to add a 'mini' Plaxo address book - ask Abe or Shawn or Ken to show you how

**NEW** Performance Look-Up Center

**NEW** At D&T Auto Parts, Customer self serve Performance Look-up Center and Performance Display. But that's not all, When you purchase a new 2007 CARQUEST Keystone Performance Catalog, you get a coupon for 10% off your next Performance purchase (exclusive to D&T Auto Parts -Only-). Now this new innovative Computer terminal that is out on the retail floor, is accessible to all customers. The log in is labeled on the terminal but the password is set to memory by the computer, to avoid theft of look-up information/source. Also, this terminal is wireless except for the power cord. So in sense this could be set up any where the store(where a plug is available)!! Too add to security features there is a password set to the wireless network, without the password you cannot log on! The terminal is set with a strong parental setting so the only website should be www.ekeystone.com

(allowed websites can be added in a list). Our Performance Display will have a monthly rotation to catch and reel in interest and sales.

ODP recertify

PLEASE see the CQCTI blog for news on re-certify for license holders --this is important for salesmen & managers

Do you remember how to get to the blog for CTI ??

Air Conditioning Chemicals in e-cat - update

We have confirmed that Super Cool air conditioning chemicals DO SHOW in j-con - thanks to Shawn whom was the first to reply. BUT -- important -- Super Cool does NOT SHOW in WEB-LINK ---so we will forward the message and try to get this fixed ASAP

Good selling

ACir Conditioning Compressor chemicals catalog

This line of excellent compressor chemicals by Super Cool Super Cool will soon be available in E-Cat !

In the mean time you can click -- click here to download 500K file to download the pdf data for your customers --- this same link will be on the CTI blog page CTI blog page

CARQUEST Chemicals - out of date catalogue

I ordered in some NEW ?? CCM CARQUEST Chemical catalogues - only to find they where the same 2004 issue. I have talked with Peter McNally and they will be some new updates - but not right away. There are a number of interesting chemical sku's that we want the stores to look at - just don;t depend upon a paper catalogue to find them. hen you do find a good sku - share it at the next staff meeting for 'what's new'

Here are the different sections in CCM
0 CARQUEST CHEMICALS
2 CARQUEST HAND CLEANER
5 AKE-CQ PURPLE CLEANER
6 CARQUEST EPOXY PUTTY
7 PROFESSIONAL AC CHEMICALS ( we have 50 advance copies of this flyer in YOUR stores NOW !! )

Good selling

Caliper paint

I see some really sharp cars and one thing that stands out is the brake caliper in colours -- of course along with a nice set of wheels and rubber -- wonder why our sales for PLA Plasti Kote Caliper Paint is so poor ?
CARQUEST line PLA -
Yellow CP 250
Red CP 251
Blue CP252
Black CP 253
Silver CP 254
Purple CP 255

What's your favorite colour? Red is mine - I guess subject the the colour of the car. How many cans do you sell?

Its not Rocket Science --it's Rack-it Science

Thule has purchased Valley ( towing products )_ -- so we are definitely jumping the gun - as Thule will probably not be available until latter this year thru CARQUEST - but we are always up for a challenge -- want to be a Rack-it Scientist ??

how to become a rack-it scientist

lens cleaner paste -- test for Lens Rite

This was submitted by Matt M from D&T ... 5-2-07

Matt writes "Hello,
I tried the LensRITE product on the 1993 Shadow I have for sale in my driveway (my sister's car). I don't know if anyone else try this stuff but I swear it is the same stuff as Autosol (metal polish ) - it feels and smells the same too!
P lease refer to the attatched pictures This stuff does a pretty good job; similar to Meguirs plastx but maybe a little bit better due to the grit it has in it! it is kinda had to see in the pictures but what you see is what you get."

Thanks for Matt on sharing his experience with this --can we get others to submit their experience with the other brands we sell at CARQUEST. Note - LensRite is not yet sold at CARQUEST thru the DC - samples where dropped by by a traveling salesmen.

Mitchell users data protection

Mitchell users can now back-up their data to Mitchell's on-line server. Follow this link for more info:.
http://www.mitchell1.com/BusinessPerformanceServices/dp.asp

Update W.H.M.I.S Training

Petes has updated all staff on W.H.M.I.S training .
Training is $20.00 per, person part time people need training also.
call Pete or Ken if you need more info.

Papco Handi-pac pricing fix

Ryan had such a simple suggestion --- remove movement code surcharges to have handi-pac prices show at $3.99 for all types --- and we promptly did it --- any more real simple YET TERRIBLY EFFECTIVE suggestions burning a hole in the back of your mind ??? lets hear them, too. INCREASE your handi-pac sales in PAPCO -- and we all win.

new fuel pumps

This fuel pump doesn't look like a fuel pump-- but it a very good pump--- Petes stocks and has sold 8 last year.

Part # CPF 41500 --- levels set for Auto Barn and for D&T ---find it and open it up and have a look at it --- both stores will have it come in on Wed May 2nd

See page 168 of the 2005 CPI Service Line parts catalog ( yes --I have a sneek copy of the 2007 cat --see me ) for more sku's