Better Descriptions on INVOICE from E-Cat

We have several recent articles on how to IMPROVE the description the customer sees on his invoice

First was this --click here

Then a follow up -- click here

Finally -- ( we think ? ) our FINAL ANSWER .... First --the blue warning we circled in the 2nd post -- is WRONG --if oyu are multi-store -- one change does NOT effect all your stores ... it seems that someone added this to scare the JV stores into leaving this alone ... if you need to make a change - you must do it in each store

And -- as DUMB LUCK would have it - we think the correct setting for the good ( existing ) activant descriptions -- and -- to use the BETTER option for descriptions in Nex-Gen is as the image shows -- one is checked and one is not -- see what you store has and try it. Note - no one can clearly state when you need to LOG OUT - vs - quit the module you are in - for the test you may want to log out.

Boy - glad that one is over - on to the next battle to figure out this system ... this is better than a WII game ... at times

OTC Webinar - re-programming computers

Click here for link to register for OTC webinar that happens Thur Dec 2nd at 7:00p, est ( 6:00 cst ) for one hour ....

On December 2nd OTC is running a webinar on J2534 Reprogramming.

What The Webinar Will Cover:

1) The web cast will take you step by step on how to buy the information from the OEM website, from how to find the web site address, how to navigate the OEM web site and then how to actually purchase, using a credit card, the usage of the OEM web site..

2) We will then show you how to setup your computer properly from deactivating your firewall to accessing the OE software you have installed, and then how to determine if your computer is compatible and meets the minimum requirements.

3) Then we will take you through the process of an actual reflash of the vehicle from start to finish.

4) All of this will be done from the Pegisys VCI and PC computer right at the fender of the vehicle without ever leaving the vehicle. This will help improve your customer satisfaction rating while at the same time creating additional revenue stream for your shop.

If you've missed any of the past live webinars from our Pegisys Webinar Series, you can still view the videos on The OTCTOOL GUY Channel. Take this opportunity to learn more about the Pegisys Wireless Diagnostic Scan Tool.

To register for the webinar please visit: http://intercallus.stream57.com/spx111810/.

Wells Ignition YouTube hits exceed 500,000

I can not say enough POSITIVE things about the impact that youtube.com can play for suppliers that are THINKING and ahead of the curve.

Here is article on how Wells Ignition ( line ECC ) has hit over 1/2 of one million views .... click here .....

Earlier this year we linked a youtube video to our staff blog site ..... click here to see that

Salesmen -- be sure to remind our customers to check these out --- click here for the wells site ....

Among the Wells diagnostic and training videos now available online are:

• Distributor-less Ignition (DIS) Training
• Exhaust Gas Recirculation (EGR) Training
• Evaporative (EVAP) Training
• ABS Diagnostics & Repair
• Computer “No Communication”
• Nissan Cam/Crank Sensor Testing, Throttle Body Cleaning & Idle Air Relearn (P0507)
• GM 3.1 EGR Replacement/Port Cleaning
• GM 3.1 Cam Sensor Replacement
• LS711/LS922 Chrysler/Jeep Ignition Switch
• Early Ford EGR Pressure Sensor Diagnosis & Replacement
• GM Type I DIS DR143/DR148/C860 Testing & Replacement
• Chrysler 1995-03 2.0-2.4L Cam Sensor Replacement
• Oxygen Sensor Heater Circuit Testing
• Digital Mass Air Flow (MAF) Sensor Diagnostics
• GM Type II DIS System Cylinder Misfire Detection
In addition to Web-based video training and an array of interactive resources offered through WellsVE.com, Wells offers a toll-free technical support hotline featuring Master and L1 ASE-certified technicians. This service is available at 1-800-558-9770, Option 3 (7:30 a.m. – 7 p.m. CST), or by email at technical@wellsmfgcorp.com.

A&I Farm Parts

I am quite impressed on the clam shell package products from A&I Farm Products. See Images attached here. We have ( we thibnk ) found a way to get 99% of all data into Exploris - and forget about the huge number of products that this represents --IF we can get you as staff rev'd about selling Gold Cart drive belts or the huge number of such items that CARQUEST doesn't offer - then lets go -- watch for more details -- and PLEASE -- get to the dealer log-in page and look around ... hint .... I am NOT saying there could be a quiz at the next staff meeting ... but then I am NOT - NOT - saying that .... a lot of our 2011 profit sharing cheques depend upon us learning new lines.

A&I Farm Equipment -- PDF cat web links

Please try this web lick --- click here

Or Click Here for the Lowen brand of combine parts

Payroll

I will be doing payroll on Friday, November 26th. Yes I said Friday. Please make sure that all time sheets and vacation/sicks days are sent in for first thing Friday morning.

Thanks.

We wrote on the poor descriptions for PCH bushings etc -- watch -- some bushing are missing in e-cat ..

We have found that stab links for chev cavalier are showing in gen1 cat moog and rch numbers only. The pch equivilent is 545-1027cq, this is listed in gen 2. On the invioce screen, the k6600 part number will not supercede to the pch number.
We have 2 catalogues that are incomplete and inadequate.

another jobber writes ( these posted on the CARQUEST Jobber Message Board ) .. requires yoo to register and wait 24 hours to gain access

Numerous stab links not listed, best print interchange on the link and have it handy. Too bad for weblink clients. I notified my AE on Monday re this issue.

PERMATEX DATE CODES

This comes from Jason at the AUTOBARN.

"Permatex products have an estimated shelf life of 2 years. There is a laser inked numeric code on the package. ie. 6LK1801B. We only care about the first 2 digits. The first digit is the year and the second is the month of manufacture. In this example it would be December (L is the 12th letter of the alphabet) of 2006. So this product is expired.
Please check your shelf for old product and send it back to the DC.

need the suggestions to keep coming

Neil from Petes asked this - 1) how can we get MOOG to the bottom of the list

.............................................. - 2 ) how to get better descriptions into the e-cat - click on the image --how can we tell the FRONT from the REAR bushing for PCH .... like we can in the older CCH line

Since we are the first to go - we have to find the mistakes for the benefit of other jobbers elsewhere.

Keep the idea's coming .... have asked Chris Chambers and Brian Wiggs to help on this

Valvoline Anti-Freeze -- what is new

Apart from the old 'green' antifreeze - and the Dexcool ( mid 90's GM ) there are two new sku's to remember. G05 levels set for DT & Petes (only A Barn had stock up to today )

Asian #ANT-( part # pending --due any week )

Zerex® Asian Vehicle Antifreeze / Coolant

Developed to meet the long life coolant specifications of Asian vehicles.

• 5 year/150,000 Mile Guarantee
• Recommended for all Asian Vehicles
• Compatible with Asian coolants and cooling systems.
• Silicate Free, Phosphated HOAT Chemistry
• Protects against freeze-ups and boilovers
• Protects against rust and corrosion
• Premixed with demineralized water

G05 #ANT-3477

Zerex G-05® Antifreeze / Coolant

Provides long life protection for new Ford and DaimlerChrysler vehicles

• Protection for up to 5 years / 150,000 miles
• Approved by Ford , Daimler & Chrysler for use in automotive and diesel engines.
• 
  

CVT oil now available

Continuously Variable Transmissions --- Oil now available

VAL 705233 -- at a great price - retails for $9.00 or less ---compare with Nissan dealerships who sells for $21 a liter

Stock levels set for Petes & Auto Barn as of 11-17-2010 .... D&T forgot to tell you ....

What a hard time finding an image for this part .... go figure

RSVP Reminder

Please make sure you RSVP regarding the Christmas Party by Monday, November 22nd.

Thanks.

SPAM FILTER OPTIONS for your e-mail

We recently had to refresh all e-mail accounts - be sure you have looked at and you decide what you want to do for SPAM control.

1) log into ( click here for D&T Auto )

log into ( click here for Petes Paint )

log into ( click here for Auto Barn )

Use your e-mail name ... eg: Bob@petespaint.ca and your password.

Click on the image( to enlarge ) to see the options you have available = you can try and change as you find the need. We need you to pay attention as it is easy to CATCH and then SPREAD a virus to your co-workers.

Please check your fellow worked to ensure we have all proper settings.

Chassis Promo

I found this Counterman Spiff for PCH chassis. It is a good way to learn how to use LISA and the Part Ledger.

http://www.modernsales.ca/extranet/files/na/2587_15673_OZ13813_CounterPersonCashBack_E.PDF

Good Selling

North Safety Products now added to Exploris in XAS

Line XAS - 399 - part number --- data now in Exploris for all stocked parts at Auto Sense. We have requested the area rep ( Dwight Weber) to call on us at some point. Please CLICK HERE for the web page - have a look at some of the products and learn ....

CQ Gift Cards

All three stores have now been setup for the CQ Gift Cards. If you have any questions regarding the activation or doing a purchase with a gift card please call me. There is no part number in Exploris in order to "sell" the gift card you will have to handle this the same way you did with payments on the CQ credit card. Put the cash/debit/credit card receipts in a separate envelope and send up with your cash. You will have to run a separate close batch for the gift card program and use the same schedule that you currently use for the POS machine. The instructions on the the Ernex reference guide.

PCH in Activant E-cat

the NexGen e-cat should change in the next few days -- but since we have control of our own MCL file in Activant --we turned on the Raybestos data ..... note --we originally turned on the "Raybestos" but noticed many parts with the CQ suffix indicating the CQ branded box --so we found what we think is the correct one now ( see image ) and set as Priority #1 -- we deleted and re-added the Moog as priority #2 .... please give us some feedback on issues and problems

Go play -- go try it

new Raybestos chassis in this weekend

The new PCH line of Raybestos chassis is being set up this weekend. Please note the RED BOX we are NOT stocking -that is their value line ... we are just carrying the Blue Premium line.

Should you need the RED line -- Auto Sense is adding it. Of course we have our RED LINE as RCH by MevoTech and our cheapie line of BCH

see Raybestos Chassis web site --click here

There is a link from the above web site to the 'REWARDS PROGRAM" --it is a box top program ( ugly ) -- and we have not been told if we can ( or can't) enroll our customers -- you might want to 'TEST the water' and see .... click here for link

The tech help line has been added to our plaxo address book ( here it is as well ... (877) 759-9977 x 1 )

Christmas Gift Certificates available

Every year we hope that CARQUEST will have some option for us - but it looks like another year we will keep using our in house certificates ... Rhonda has and will pass to store managers - please remember - this is the same as cash -- treat with respect.

HOLD the PRESS -- we have gift cards coming -- see an entry a few above this .....

Annual Top Tools issue of MOTOR Mag

See -- told you I would do more with Motor - Sept is our Fav month for their unique TOP 20 tools selection. It takes some time for CARQUEST to adapt and add a couple of new parts -- keep pushing them to GO FAST --these tools are unique.

Click here for article

Info

-OTC TPS reset tool in CARQUEST system

-Ingersoll Rand 2015Max is available thru Auto Sense ( out of stock but on order )

Anti-Freeze - just when you thought it could not GET WORSE

Click here for the link to the Motor Magazine article - it is rather a long read. You can also grab a PDF copy if you want to e-mail the whole article to a shop. We continue to push CARQUEST to add fluids to the e-cat ( power steering, auto tranny & anti-freeze especially)

This article is high lights Fords push to standardize to one NEW formula. Comments and suggestions welcomed - or bring idea's to the next staff meeting.

Motor Magazine is a GREAT source for quality articles - I have gotten out of the habit of quoting them - I will have to do more.

Missing CARQUEST data -- use the factory sites

Ryan points out that our images and spec's are limited on many lines - and that we need to be innovative to use the factory or competition sites - the images are for CARQUEST and WIX (maker of CQ filters )

The excuses are - all hands are working on the e-cat ... hey - sorry about your luck Mr. CARQUEST --you wanted your own e-cat -- now take your lumps and spend the $$ -- but we also need images and spec's - the example here is clear cut --we have limited data - compared to the WIX site - were is is smart thinkers on this issue ?? Note sent to Steve Gushie & Mike Broderick on the perils of COST CUTTING - works for the short term but companies that do it -- get nailed in long term growth. Cost Cutting is NOT a formula for success --is shows the absence of any rational plan.

WINTER PROMO

There has been some confusion on how to handle the wiper blades on the promo that starts today. It is not set up in the system as a price break. You need to manually change the pricing. Ask for help if you are unsure how to do this.